As always my and my husband’s recent visit to Woodfalls in Sydenham was fantastic. The staff are all so lovely, welcoming and helpful. The optician was so thorough, and gave each of us some really use... See more
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Staff were courteous and helpful on all three visits. Eye test thorough. Chosen spectacles arrived to collect 4 days after ordering and were perfect. I would recommend this optician.
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Competent, pleasant and helpful staff who take time to listen and never rush clients. There is a calm and welcoming atmosphere and I am very thankful they are my opticians. I can’t imagine going anyw... See more
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I have an existing eye condition which means I have impaired vision. I have just had cataracts removed. The care I have been given at Woodfalls has been the best. Jackie, the dispensing optician wa... See more
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Company details
- #8 of 18 best companies in Eye Care Clinic
- #5 of 23 best companies in Audiologist
- #2 of 22 best companies in Contact lenses supplier
- #1 of 14 best companies in Emergency care service
- #7 of 45 best companies in Glasses store
- #7 of 50 best companies in Sunglasses shop
About R Woodfall Opticians - Sydenham
Written by the company
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
6 Sydenham Road, Sydenham, SE26 5QW, London, United Kingdom
- 020 8778 4557
4.9
Excellent
378 reviews
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Fantastic service as always
As always my and my husband’s recent visit to Woodfalls in Sydenham was fantastic. The staff are all so lovely, welcoming and helpful. The optician was so thorough, and gave each of us some really useful advice on things (e.g. potential cholesterol issue) she could identify. I always take a very long time to choose glasses and the staff were patient and very helpful. We recommend Woodfalls to so many people and now wouldn’t go anywhere else! Thank you.
4 June 2026
Reply from R Woodfall Opticians - Sydenham
Thank you so much for your wonderful review. We're delighted to hear that both you and your husband had another fantastic experience with us at our Sydenham practice.
It's especially pleasing to know that our team made you feel welcome and supported throughout your visit, and that the thorough eye examinations and advice provided were helpful. Eye examinations can often highlight wider health concerns, so we're pleased our optician could offer valuable guidance.
Choosing new glasses should never be rushed, and we're so glad our team could help you find the perfect frames with patience and care.
Your recommendation means the world to us, and we're incredibly grateful for your continued trust and loyalty. We look forward to welcoming you both back again soon.
The R Woodfall Team 👓✨
Always welcoming friendly staff
Always welcoming staff offered tea or coffee while waiting even 1st time customers, staff always offer assistance never rush you
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16 June 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your lovely review. We're so pleased to hear that you felt welcomed from the moment you arrived.
Offering a tea or coffee and creating a relaxed, friendly atmosphere for both new and returning customers is something we really enjoy doing. We're also delighted that our team took the time to assist you without making you feel rushed – we believe everyone should have the time and support they need during their visit.
Thank you for your kind words and for choosing us. We look forward to welcoming you back again soon!
The R Woodfall Team 👓☕✨
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We're delighted to hear that you've found our team friendly and our service reliable and consistent.
Providing a warm welcome and maintaining high standards of care for every visit is incredibly important to us, so it's wonderful to know this has been your experience.
We truly appreciate your support and look forward to seeing you again soon.
The R Woodfall Team 👓✨
Great service and lovely welcoming…
Great service and lovely welcoming workers very friendly
28 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We're so pleased to hear you experienced great service and found our team welcoming and friendly.
Creating a positive and approachable environment for everyone who visits is really important to us, so your comments are much appreciated.
We look forward to seeing you again soon.
**The R Woodfall Team** 👓✨
Staff were courteous and helpful on all…
Staff were courteous and helpful on all three visits. Eye test thorough. Chosen spectacles arrived to collect 4 days after ordering and were perfect. I would recommend this optician.
6 June 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We're really pleased to hear that you had a positive experience across all three visits.
It's great to know you found our team courteous and helpful, and that your eye test was thorough. We're also delighted your new spectacles arrived quickly and were just right for you.
We truly appreciate your recommendation and your continued support, and we look forward to seeing you again.
great service and thorough eye test
11 June 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We're delighted to hear that you received great service and a thorough eye test. Providing comprehensive eye care alongside excellent customer service is what we strive for, so it's wonderful to know you had a positive experience. We appreciate your support and look forward to seeing you again in the future.
Extremely helpful.
8 June 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for the 5 star review!
Great service across every step
Great service across every step, from reception, to eye test to choosing frames.. excellent experience
11 June 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your wonderful feedback. We're delighted to hear that you had an excellent experience throughout every stage of your visit, from reception and your eye test to choosing your new frames. Providing seamless, high-quality service at every step is what we strive for, so it's fantastic to know our team delivered that for you. We truly appreciate your support and look forward to welcoming you back in the future.
Always amazing service !
14 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your fantastic feedback! We're delighted to hear that you consistently receive amazing service from our team. Your continued support and kind words mean so much to us. We look forward to welcoming you back and providing the same high standard of care at every visit.
Very helpful staff and prompt attention…
Very helpful staff and prompt attention in the office. My glasses were ready and fitted in a week! I would recommend the friendly staff and the very competent optician who even remembered me from the year before! Reassuring to see someone who one knows is tracking my eyes from year to year.
1 June 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your lovely feedback. We're delighted to hear that you received prompt service and that your glasses were ready so quickly.
It's especially rewarding to know that you felt welcomed and reassured by our team, and that the continuity of care from your optician helped make your visit a positive experience.
Building long-term relationships with our patients is something we value greatly, and we're pleased that this made a difference to you.
Thank you for your recommendation, and we look forward to seeing you again at your next visit.
Excellent personal attention
Excellent personal attention. I've used Woodfalls for several decades and wouldn't go elsewhere. They are always busy, which says it all really.
21 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your wonderful feedback and for your loyalty over the years. We're truly honoured that you've trusted Woodfalls with your eye care for several decades. It's fantastic to hear that you value the personal attention provided by our team, and your continued support means a great deal to us. We look forward to caring for you for many more years to come. 👓😊
Great local opticians
As always, a friendly and efficient service.
The date is approximate 7
21 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your lovely feedback. We're delighted to hear that you continue to receive a friendly and efficient service from our team. Your ongoing support means a lot to us, and we're pleased to be your local opticians. We look forward to seeing you again soon! 👓😊
Very helpful and friendly service
Very helpful and friendly service, offered a hot drink while waiting. Very impressed with the service.
20 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your lovely feedback. We’re so pleased to hear you felt well looked after and enjoyed the friendly service from the team. It’s great to know the small touches, like offering a tea and coffee while you waited, helped make your visit a positive experience. We really appreciate your kind words and look forward to seeing you again soon.
I was spoken to with respect and…
I was spoken to with respect and courtesy and I wasn't persuaded to buy new specs as the difference in my vision was negligible.
26 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your thoughtful feedback. We’re very pleased to hear you felt treated with respect and courtesy throughout your visit. We always aim to provide honest advice that’s in our patients’ best interests, so it’s great to know you appreciated the guidance regarding your glasses. We truly value your trust and your kind comments.
I have been a patient of Woodfalls for…
I have been a patient of Woodfalls for many years.
I have always found the staff professional and good humoured.
21 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your continued trust and loyalty over the years. We’re delighted to hear that you’ve consistently found our team both professional and good humoured. Creating a welcoming and positive experience for our patients is very important to us, and your kind words mean a great deal to the whole team at Woodfall Opticians.
Lovely customer service
Despite not being a regular customer with them, they fixed my broken frame quickly and for free. And they were very polite!
27 May 2026
Unprompted review
Reply from R Woodfall Opticians - Sydenham
Thank you so much for your kind feedback. We’re delighted we could help repair your frame quickly for you, and it’s lovely to hear that you found the team polite and welcoming. We really appreciate you taking the time to share your experience, especially as a non-regular customer, and we hope to see you again in the future.
Reply from R Woodfall Opticians - Sydenham
Thank you for your feedback. We’re pleased to hear you found our team helpful, friendly, efficient, and precise. We really appreciate it.
Excellent service
Competent, pleasant and helpful staff who take time to listen and never rush clients. There is a calm and welcoming atmosphere and I am very thankful they are my opticians. I can’t imagine going anywhere else.
I know a number of people who have expressed appreciation of the advice and help given when there was an emergency.
11 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your wonderful feedback. We’re delighted to hear that you find our team competent, pleasant, and attentive, and that we take the time to listen without ever rushing your care. It’s especially rewarding to know you feel a calm and welcoming atmosphere, and that you value the support provided during emergencies.
We truly appreciate your kind words and your trust in us as your opticians—it means a great deal to the whole team.
Very attentive and friendly staff
Very attentive and friendly staff. Very helpful in choosing new frames, quite daunting as there is such a great choice. Very pleased with the results.
19 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your lovely feedback. We’re delighted to hear that our staff were attentive and friendly, and that they were able to help you feel more comfortable when choosing your new frames. It’s great to know you’re very pleased with the results—we really appreciate it and look forward to seeing you again.
Excellent caring service
Excellent caring service, all staff helpful, polite & professional.
7 May 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re delighted to hear you received excellent care and found all our staff helpful, polite, and professional. We really appreciate it.
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