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Company details
Written by the company
Finding a casino you can trust shouldn't feel like gambling itself. At RX Casino, we focus on delivering fair games, reliable service, and support that actually helps. We've assembled a diverse collection of games from established providers like NetEnt, Evolution Gaming, and Pragmatic Play. Each title features certified RNG systems used across regulated casinos worldwide. Our support team consists of trained gaming professionals available around the clock to assist with questions and concerns. We implement responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion options. Our bonus structure is designed for clarity, with terms explained in plain language. Check our Trustpilot reviews to see genuine experiences from real players. We respond to feedback and continuously work to improve our service based on community input.
Contact info
United Kingdom
- rx.casino
Replied to 90% of negative reviews
Typically takes over 1 month to reply
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deposits and gameplay were easy to…
deposits and gameplay were easy to understand. nothing confusing during use!

Reply from RX Casino
Works fine, no surprises
I didn’t have any major issues while using rx.casino, and everything functioned as expected during my sessions. Games loaded properly, navigation was clear, and I didn’t run into technical errors. At the same time, the overall experience felt quite neutral. The design and features are okay but fairly basic without anything that really stands out or feels memorable. It’s a usable platform but it didn’t give me a strong reason to rate it higher than average

Reply from RX Casino
Depo for 150% bonus and 50 free spin…
Depo for 150% bonus and 50 free spin didnt get either
Fraud website do not join they will just take ur money and never help u
Edit after 2 hours of arguing whit support claiming they couldnt do it wnded up doing it anyway at some point but she gave me. Thebwrong bonus and pick the worse game ever but still got my bonus son2 syarts

Reply from RX Casino
Runs smoothly with fast-loading games…
Runs smoothly with fast-loading games and clear navigation

Reply from RX Casino

Reply from RX Casino
Slow systems
Chat support responds fast but all the systems take so long. My verification took about 1 week. But after chatting with support they approved it instantly. Now I wanted to withdraw but they sent an email telling me that my withdrawal was cancelled because the withdrawal option I used was not supported at the moment? So I wanted to change the withdrawal option but every time I click on cancellation it just declines. A red box at the right bottom shows up but with no text. I mean when my withdrawal option is usable why do you let people withdraw with this option and why don’t you cancel the withdrawal for the people after sending the email? I talked with support about this problem and I’m still waiting for internal help. It’s been only 2 days so hopefully it’s fixed next week.

Reply from RX Casino
big bonus scam and terrible support
I used a reflink where it was black and white what bonus I would receive after depositing, so I deposited.
I didn't get anything, so I contacted support yesterday, who gave me a bonus but it wasn't activated, so today I'm writing about activation, and I get an answer that it's not possible because I deposited. Support blame me for thatXDDD

Reply from RX Casino
### **Complaint against RX Casino for Ihor P.
### **Complaint against RX Casino for withdrawal refusal and verification delays**
**Subject:** Complaint regarding delayed verification and refusal to process withdrawal – RX Casino
**Text:**
I registered at RX Casino and made a deposit of 500 zlotych polish. After playing on the platform, I requested a withdrawal of my winnings in the amount of 7000 zł polish. However, it's been 24 h and I still have not received my money.
The casino requested identity verification, which I completed by submitting a photo of my ID on 13.05.2025. Despite this, the verification has not been completed, and customer support either does not respond or keeps saying they will "check later." The app also fails when I attempt to request a withdrawal.
I would like to note that the company behind RX Casino is reportedly registered under number **HE420258**, presumably in Cyprus. However, there is no valid gambling license displayed on the website or available for public verification. I suspect that this platform is operating outside of legal frameworks and is intentionally blocking player withdrawals.
I kindly ask that an investigation be conducted into the activities of RX Casino, and that appropriate action be taken to ensure the return of my funds. I am prepared to provide proof including screenshots of my balance, support chat history, and verification submission confirmation.
In my opinion, RX Casino is acting fraudulently.
14.05.2024

Reply from RX Casino
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