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Company details

  1. Online Casino or Bookmaker
  2. Betting agency
  3. Gambling house
  4. Gambling Service
  5. Online Sports Betting Vendor

Written by the company

Finding a casino you can trust shouldn't feel like gambling itself. At RX Casino, we focus on delivering fair games, reliable service, and support that actually helps. We've assembled a diverse collection of games from established providers like NetEnt, Evolution Gaming, and Pragmatic Play. Each title features certified RNG systems used across regulated casinos worldwide. Our support team consists of trained gaming professionals available around the clock to assist with questions and concerns. We implement responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion options. Our bonus structure is designed for clarity, with terms explained in plain language. Check our Trustpilot reviews to see genuine experiences from real players. We respond to feedback and continuously work to improve our service based on community input.


Contact info

2.8

Average

TrustScore 3 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

deposits and gameplay were easy to…

deposits and gameplay were easy to understand. nothing confusing during use!

12 March 2026
Unprompted review
RX Casino logo

Reply from RX Casino

Dear Irvin,

Thank you for sharing your experience! We’ve worked hard to make sure our deposit process and gameplay are as straightforward as possible. It’s great to hear that you found everything easy to understand and "confusion-free." That’s exactly how we want it to be!

Respectfully,
RX.Casino

Rated 3 out of 5 stars

Works fine, no surprises

I didn’t have any major issues while using rx.casino, and everything functioned as expected during my sessions. Games loaded properly, navigation was clear, and I didn’t run into technical errors. At the same time, the overall experience felt quite neutral. The design and features are okay but fairly basic without anything that really stands out or feels memorable. It’s a usable platform but it didn’t give me a strong reason to rate it higher than average

19 February 2026
Unprompted review
RX Casino logo

Reply from RX Casino

Dear D. Whitmore,

Thank you for the honest review. We’re glad to hear that rx.casino provided a smooth, technical error-free experience for you, as platform stability is a top priority.

We’ve noted your comments regarding our design and features feeling a bit basic. We are currently working on updates to make the platform more engaging and memorable. Your feedback helps us prioritize these improvements.

We hope to see you again and earn that 5th star on your next visit!

Best regards,
The RX.Casino Team

Rated 2 out of 5 stars

Depo for 150% bonus and 50 free spin…

Depo for 150% bonus and 50 free spin didnt get either
Fraud website do not join they will just take ur money and never help u

Edit after 2 hours of arguing whit support claiming they couldnt do it wnded up doing it anyway at some point but she gave me. Thebwrong bonus and pick the worse game ever but still got my bonus son2 syarts

24 February 2026
Unprompted review
RX Casino logo

Reply from RX Casino

Dear Kevin Beland,
We are sorry to hear about the issue with your bonus. At RX.Casino, we take these matters seriously and want to ensure you receive what was promised.
Please contact our Live Chat support or email us at support@rx.casino with your account details. We will investigate immediately and credit any missing bonuses or spins to your account.

Best regards,
The RX.Casino Team

Rated 4 out of 5 stars

Runs smoothly with fast-loading games…

Runs smoothly with fast-loading games and clear navigation

18 February 2026
Unprompted review
RX Casino logo

Reply from RX Casino

Thank you for the great feedback! We are happy that you find our platform easy to navigate and our games snappy. We’ll keep working hard to maintain this high standard for you.

See you back soon!

Respectfully,
RX.Casino

Rated 4 out of 5 stars

okay overall

The experience was fine. Not bad, not exceptional

28 January 2026
Unprompted review
RX Casino logo

Reply from RX Casino

Dear Charlie,

Thank you for the review! We’re glad to hear that your overall experience at rx.casino was positive.
We are always looking for ways to move from "fine" to "exceptional." If there’s anything specific—like a certain game provider, faster payouts, or a unique bonus—that would make your next visit a 5-star experience, please let us know!
We look forward to seeing you again soon.

Best regards,
The RX.Casino Team

Rated 3 out of 5 stars

Slow systems

Chat support responds fast but all the systems take so long. My verification took about 1 week. But after chatting with support they approved it instantly. Now I wanted to withdraw but they sent an email telling me that my withdrawal was cancelled because the withdrawal option I used was not supported at the moment? So I wanted to change the withdrawal option but every time I click on cancellation it just declines. A red box at the right bottom shows up but with no text. I mean when my withdrawal option is usable why do you let people withdraw with this option and why don’t you cancel the withdrawal for the people after sending the email? I talked with support about this problem and I’m still waiting for internal help. It’s been only 2 days so hopefully it’s fixed next week.

21 August 2025
Unprompted review
RX Casino logo

Reply from RX Casino

Hello,

Thank you for your feedback. We’re glad our support team could assist with verification. Some withdrawal methods may be temporarily unavailable due to technical reasons, which can cause cancellations or system errors.

Your case is under internal review, and our team will update you as soon as possible. Thank you for your patience.

Best regards,
RX.Casino Support Team

Rated 1 out of 5 stars

big bonus scam and terrible support

I used a reflink where it was black and white what bonus I would receive after depositing, so I deposited.
I didn't get anything, so I contacted support yesterday, who gave me a bonus but it wasn't activated, so today I'm writing about activation, and I get an answer that it's not possible because I deposited. Support blame me for thatXDDD

18 June 2025
Unprompted review
RX Casino logo

Reply from RX Casino

Hello,

We’re sorry for the confusion regarding the bonus. Please note that bonuses must be activated before making a deposit and are subject to specific terms and conditions. If a deposit is made first, the bonus may no longer be available.

Our support team provided information based on these rules. We invite you to contact us again via the website with your account details so we can review your case.

Kind regards,
RX.Casino Support Team

Rated 1 out of 5 stars

### **Complaint against RX Casino for Ihor P.


### **Complaint against RX Casino for withdrawal refusal and verification delays**

**Subject:** Complaint regarding delayed verification and refusal to process withdrawal – RX Casino

**Text:**

I registered at RX Casino and made a deposit of 500 zlotych polish. After playing on the platform, I requested a withdrawal of my winnings in the amount of 7000 zł polish. However, it's been 24 h and I still have not received my money.

The casino requested identity verification, which I completed by submitting a photo of my ID on 13.05.2025. Despite this, the verification has not been completed, and customer support either does not respond or keeps saying they will "check later." The app also fails when I attempt to request a withdrawal.

I would like to note that the company behind RX Casino is reportedly registered under number **HE420258**, presumably in Cyprus. However, there is no valid gambling license displayed on the website or available for public verification. I suspect that this platform is operating outside of legal frameworks and is intentionally blocking player withdrawals.

I kindly ask that an investigation be conducted into the activities of RX Casino, and that appropriate action be taken to ensure the return of my funds. I am prepared to provide proof including screenshots of my balance, support chat history, and verification submission confirmation.

In my opinion, RX Casino is acting fraudulently.

14.05.2024

13 May 2025
Unprompted review
RX Casino logo

Reply from RX Casino

Hello Ihor,

Thank you for your feedback. Withdrawals are processed only after successful account verification, which may take some time depending on document review and system checks. A 24-hour wait does not indicate a refusal.

Please contact our support team via the official website with your account ID so we can assist you further.

Best regards,
RX.Casino Support Team

Show reviews in all languages. (16 reviews)

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