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Rx Pros Reviews 9,729

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 9,666 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, finding it effective and noting positive results. The user experience is consistently praised for being easy, fast, and straightforward, from signing up to receiving medication. Many people highlight the excellent customer service, appreciating the helpfulness and responsiveness of the staff. The delivery service is also frequently mentioned as quick and efficient. However, some customers were dissatisfied with the product, stating it did not work for them. A few other people also felt that customer service was poor, mentioning slow responses, unanswered questions, or issues with communication. There were also occasional reports of incorrect medication being sent or delays in delivery.

What people talk about most

Product

Consumers find product to be positive. Many reviewers are satisfied with the effectiveness of the medication,... See more

User experience

Users describe positive interactions with user experience. Many customers found the process easy to maneuver,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the ease of... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been very happy with RxPros . Unlike other companies there is no membership fee EVER, and the price doesnt go up with dosage increases. Its compounded tirzepatide with vitamin B. My pcp as w... See more

Company replied

Rated 5 out of 5 stars

I had a great experience placing my first order, which is always the most lengthy part of this process. I just moved from another GLP-1 provider to RxPros so I can say with confidence this process top... See more

Company replied

Rated 5 out of 5 stars

I wasn’t sure about getting a compounded version and giving myself an injection. But it’s not hard and the results have been great so far. Price is definitely much better than any other online pharmac... See more

Company replied

Rated 5 out of 5 stars

Everything has been easy, from health checks, easy to understand prescription instructions, and finally seeing the weight fall off. I paid for the entire 6 months & the program send medication in 3 mo... See more

Company replied


Company details

  1. Pharmaceutical company
  2. Health consultant

About Rx Pros

Written by the company

Schedule Your Free Consult

RxPros is a leading telehealth provider specializing in affordable, personalized weight loss treatments. We connect patients with licensed U.S. providers and pharmacies, delivering fast, safe, and discreet care from the comfort of your home.

We are a LegitScript certified telemedicine pharmacy. Learn more: https://www.legitscript.com/websites/rxpros.com/

Schedule Your Free Consult

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very easy to work with great…

Very easy to work with great communication and great pricing

2 May 2026
Rx Pros logo

Reply from Rx Pros

Dear Kenneth,

Thank you for your feedback. We are glad to hear you found our team easy to work with and that communication and pricing met your expectations.

The Rx Pros Team

Rated 5 out of 5 stars

Getting started was easy and all…

Getting started was easy and any questions I had were answered right away. I wish there were other shipping options. Fed-Ex was terrible and it took 5 days on 2 day shipping to receive my order. Ice was melted and product was warm.

1 May 2026
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Reply from Rx Pros

Dear Jeremy,

Thank you for your feedback. We are glad to hear getting started was easy and that your questions were answered promptly. We also understand your frustration with the shipping delay and appreciate you bringing that to our attention as we continue working to improve delivery reliability.

The Rx Pros Team

Rated 5 out of 5 stars

very simple to change pharmacies at current dosage

It was very simple to sign up and provide the necessary info to move my current Rx to a cheaper pharmacy. I just hope the quality will be as good.

2 May 2026
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Reply from Rx Pros

Dear RWAG,

Thank you for your feedback. We are glad to hear the transfer process was simple and that you were able to find a more affordable option. We appreciate your trust and look forward to supporting you.

The Rx Pros Team

Rated 5 out of 5 stars

People I spoked made me feel as though they cared…

People I spoked made me feel as though they were interested in ME! Professional courteous explained every detail along the way

2 May 2026
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Reply from Rx Pros

Dear Joseph,

Thank you for your kind words. We are glad to hear our team made you feel supported and took the time to explain everything clearly. That is very important to us.

The Rx Pros Team

Rated 5 out of 5 stars

Great experience so far!

Fast, efficient and easy to get started! Talked to a live person and had all my questions answered. Checked out the website and did everything online start to finish. Did everything yesterday and my Rx was shipped out and on its way with a tracking number today. Easy to get in touch with them as well.

2 May 2026
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Reply from Rx Pros

Dear Becca,

Thank you for your thoughtful review. We are glad to hear you had a fast, efficient, and smooth experience with quick communication and shipment. We appreciate your support.

The Rx Pros Team

Rated 5 out of 5 stars

Everything has gone so good with this…

Everything has gone so good with this company. I’ve lost 35 pounds

2 May 2026
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Reply from Rx Pros

Dear Sandi,

Thank you for sharing your progress. Losing 35 pounds is a fantastic achievement and we are glad to hear your experience has been positive.

The Rx Pros Team

Rated 5 out of 5 stars

Easy, seamless process

The onboarding was very easy, the process walks you through each step. My medication arrive packed very well and on time. I definitely recommend Rx Pros if you need a prescription and have to self-pay for your glp-1 meds.

2 May 2026
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Reply from Rx Pros

Dear Jacqueline,

Thank you for your thoughtful review. We are glad to hear onboarding was easy and that your medication arrived properly packaged and on time. We appreciate your recommendation.

The Rx Pros Team

Rated 5 out of 5 stars

I have only made it through the initial setup and approval. …

I have only made it through the initial phase and waiting for my product to arrive. The signup was very simple and went smoothly. I will add more once I receive the product which was on its way in less than 2 days.

2 May 2026
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Reply from Rx Pros

Dear Doug,

Thank you for your feedback. We are glad to hear the signup process was smooth and that your order shipped quickly. We look forward to hearing more about your experience once you begin.

The Rx Pros Team

Rated 5 out of 5 stars

Quick and easy.

2 May 2026
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Reply from Rx Pros

Dear David,

Thank you for your feedback. We are glad to hear the process has been quick and easy.

The Rx Pros Team

Rated 5 out of 5 stars

The Customer Rep

The customer rep was clear and told me how I could save money by using your service. I was skeptical at first but gave it a shot. Everything worked out just as he said. I even got my refill doses in time. Thank you.

2 May 2026
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Reply from Rx Pros

Dear Christina,

Thank you for your thoughtful review. We are glad to hear everything worked out as explained and that you were able to save money while receiving your medication on time.

The Rx Pros Team

Rated 5 out of 5 stars

Amanda was extremely knowledgeable and…

Amanda was extremely knowledgeable and helpful. She efficiently helped me get the right RX set up. I highly recommend Amanda!

2 May 2026
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Reply from Rx Pros

Dear Nick,

Thank you for your kind words. We are glad to hear Amanda provided knowledgeable and efficient support. We appreciate your recommendation.

The Rx Pros Team

Rated 4 out of 5 stars

Just starting out with RX Pros

Just starting out with RX Pros. Customer service has been helpful, and meds arrived in a very timely manner. Process was easy online. Getting a few too many texts, but I did say texting was ok when asked. Pricing reasonable, and discount was available when I asked. Overall, very happy with process to initiate tirzepitide treatment.

2 May 2026
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Reply from Rx Pros

Dear Briana,

Thank you for your thoughtful review. We are glad to hear customer service has been helpful and that your experience has been smooth so far. We also appreciate your feedback regarding message frequency and will continue working to balance communication preferences.

The Rx Pros Team

Rated 1 out of 5 stars

I want to warn everyone

I want to warn everyone. RxPros are all bots. I have tried to actually speak to a person about my script. I do 3 months at a time and I am very happy with my current dose and it is effective. I did not want to go up. I marked that and adjusted the dose however I did hit accept by mistake. Immediately I reached out to customer service and the doctor chats and told them and explained- with in seconds of my mistake. I heard zero. Customer service bot created a “ticket” which did zero. Doctor “bot” never responded. I called the number and kept saying representative and the AI bot would not link me to anyone. Yesterday I received an email saying my meds shipped- they are at basically triple (.5mg current to 1.75!)what I am currently taking! I had talked to the doctor bot saying I didn’t want to up in month three from .5 but looks like they didn’t note that! This is negligent.Whys funny is legit right after it shipped I got a response to my messages saying sorry it was sent! I reached out again with zero response! Please be aware you are talking to bots. I will be changing to a place that I can get in touch with an actual person. This could make customers really sick and making me do the math on the dose is not ideal. It’s fine if you want to increase exactly on their schedule however they can’t handle if you want to keep your lowest effective dose. This place is terrible and negligent.

29 April 2026
Unprompted review
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Reply from Rx Pros

Dear Mary,

Thank you for your detailed feedback. We understand your concern regarding dosage changes and communication delays. That is not the experience we aim to provide, especially when it comes to medication adjustments.

All prescriptions are reviewed by licensed providers, but we acknowledge your experience did not reflect the level of responsiveness you expected. We would like to review your account, including your dosage preferences and timing of your messages, to better understand what occurred and address it properly.

Please fill out the information request form on Trustpilot so we can reach out as well, or contact us directly at (855) 495-3050 so we can escalate your case.

The Rx Pros Team

Rated 5 out of 5 stars

Very simple process

Very simple process! Quick response and wonderful pricing.

2 May 2026
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Reply from Rx Pros

Dear Catrina,

Thank you for your feedback. We are glad to hear the process was simple with quick responses and great pricing.

The Rx Pros Team

Rated 5 out of 5 stars

Ordering

Ordering, information and medical evaluation was fast and easy!

2 May 2026
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Reply from Rx Pros

Dear Joyell,

Thank you for your kind words. We are glad to hear the ordering and medical evaluation process was fast and easy.

The Rx Pros Team

Rated 5 out of 5 stars

Quickest-Easiest-Flawless

Quickest-Easiest-Flawless
Very communicative
Fast turnaround

2 May 2026
Rx Pros logo

Reply from Rx Pros

Dear Meagan,

Thank you for your feedback. We are happy to hear your experience was quick, easy, and seamless with strong communication.

The Rx Pros Team

Rated 4 out of 5 stars

Rx Pros for GLP-1 without the hassle of extra fees and subscriptions

Rx Pros has one of the lowest cost for GLP-1 medication. The program has no surprise fees and there isn’t a subscription program adding to the costs. It’s one cost for whichever time period you select period. They are very straightforward, professional, and efficient. Overall it was a good shopping experience and I feel that I got good value for my money.

30 April 2026
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Reply from Rx Pros

Dear Ray,

Thank you for your detailed feedback. We are glad to hear you value the transparent pricing and overall efficiency of the program. It means a lot that you feel you received good value.

The Rx Pros Team

Rated 5 out of 5 stars

Efficient and less than my other choice!!!

I could not get a response from the one I had just finished to renew so I tried RxPro and found them less expensive than my other as well as quick, efficient, and reliable with texts keeping me updated regularly. I had a time crunch since I was leaving the country in 2 weeks. They handled my application and processing in a day and had my order shipped by day 2. Fabulous will use them again if I need.

2 May 2026
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Reply from Rx Pros

Dear Laurene,

Thank you for your detailed and thoughtful review. We are glad to hear we were able to meet your timeline and provide a smooth, reliable experience when you needed it most. We appreciate your support.

The Rx Pros Team

Rated 5 out of 5 stars

Very satisfied since switching to RX Pros

While I did not start my weight loss journey with RX pros, I have been very happy with having them as my current provider. The transition to having them fill my medication was very easy and I quickly get my medication delivered every three months. The cost is the best around.

2 May 2026
Rx Pros logo

Reply from Rx Pros

Dear Debra,

Thank you for your feedback. We are glad to hear your transition was easy and that you are satisfied with both delivery and pricing.

The Rx Pros Team

Rated 5 out of 5 stars

Quick response and availability if you…

Quick response and availability if you need assistance. Product and pricing is also a big part of the value you will receive! Super quick delivery!

2 May 2026
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Reply from Rx Pros

Dear Sharon,

Thank you for your kind words. We are glad to hear you experienced quick responses and found value in both the product and pricing.

The Rx Pros Team

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