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Rx Pros Reviews 9,723

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 9,666 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, finding it effective and noting positive results. The user experience is consistently praised for being easy, fast, and straightforward, from signing up to receiving medication. Many people highlight the excellent customer service, appreciating the helpfulness and responsiveness of the staff. The delivery service is also frequently mentioned as quick and efficient. However, some customers were dissatisfied with the product, stating it did not work for them. A few other people also felt that customer service was poor, mentioning slow responses, unanswered questions, or issues with communication. There were also occasional reports of incorrect medication being sent or delays in delivery.

What people talk about most

Product

Consumers find product to be positive. Many reviewers are satisfied with the effectiveness of the medication,... See more

User experience

Users describe positive interactions with user experience. Many customers found the process easy to maneuver,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the ease of... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been very happy with RxPros . Unlike other companies there is no membership fee EVER, and the price doesnt go up with dosage increases. Its compounded tirzepatide with vitamin B. My pcp as w... See more

Company replied

Rated 5 out of 5 stars

I had a great experience placing my first order, which is always the most lengthy part of this process. I just moved from another GLP-1 provider to RxPros so I can say with confidence this process top... See more

Company replied

Rated 5 out of 5 stars

I wasn’t sure about getting a compounded version and giving myself an injection. But it’s not hard and the results have been great so far. Price is definitely much better than any other online pharmac... See more

Company replied

Rated 5 out of 5 stars

Everything has been easy, from health checks, easy to understand prescription instructions, and finally seeing the weight fall off. I paid for the entire 6 months & the program send medication in 3 mo... See more

Company replied


Company details

  1. Pharmaceutical company
  2. Health consultant

About Rx Pros

Written by the company

Schedule Your Free Consult

RxPros is a leading telehealth provider specializing in affordable, personalized weight loss treatments. We connect patients with licensed U.S. providers and pharmacies, delivering fast, safe, and discreet care from the comfort of your home.

We are a LegitScript certified telemedicine pharmacy. Learn more: https://www.legitscript.com/websites/rxpros.com/

Schedule Your Free Consult

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The entire process from start to finish…

The entire process from start to finish was easy to navigate and quick. Unmatched prices, as well.

3 May 2026
Rx Pros logo

Reply from Rx Pros

Dear Christina,

Thank you for your kind words. We are glad to hear the process was easy to navigate and quick, and that you found strong value in the pricing.

The Rx Pros Team

Rated 4 out of 5 stars

Rx Pros was so easy to use

Rx Pros was so easy to use! Very happy with the experience so far,

3 May 2026
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Reply from Rx Pros

Dear Marcia,

Thank you for your kind words. We are glad to hear you found the process easy to use and that your experience has been positive so far.

The Rx Pros Team

Rated 5 out of 5 stars

I received my 3 month supply of…

I received my 3 month supply of semiglutide. It came packaged well with everything I needed. Some directions would have been helpful but I watched the injections on YouTube. It’s only been, a week and a half. My appetite is way low so I know it’s working. I feel fine, no nausea.

3 May 2026
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Reply from Rx Pros

Dear Jody,

Thank you for your thoughtful review. We are glad to hear your shipment arrived well packaged with everything you needed. We also appreciate your feedback about instructions and will continue improving guidance for new patients. It is great to hear you are already noticing positive effects.

The Rx Pros Team

Rated 4 out of 5 stars

Easy process

3 May 2026
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Reply from Rx Pros

Dear Mauvra,

Thank you for your feedback. We are happy to hear you found the process simple.

The Rx Pros Team

Rated 1 out of 5 stars

This business is a scam

This business is a scam. Don't make the mistake I made. They are all in India and it is impossible to get a live person on the phone every connection is answered by AI. I have used pharmaceutical grade mounjaro but their products are watered down. Lot of raving reviews that they have are fake. I am planning to report them to BBB and federal trade commission. Do your research and find a legitimate online supplier in the US. I tried for two weeks to talk to someone in there. Finally somebody called with a thick Indian accent and left me a voice mail that said "you wanted to talk to a live person so calling you back bye" didn't even leave a call back number. Even when you call their number listed on your account the phone service says the number you are trying to reach is likely scam but then their AI picks up the line. ***Update 5/426*** I filed a complaint with BBB and federal trade commission. The company refused to issue a refund to me or send me another set of the same product due to ineffectiveness. I also got call and email from BBB and provided them with more details and going to follow up with my complaint with federal trade commission. the company tried to tell me what I experienced is normal. I have been a pharmacist for over 20 years and quite familiar with these products and what they said was another lie trying to normalize the situation. they still haven't provided me with a number that I could call to talk to someone in charge. Pls for your safety and to avoid wasting your money avoid this company. I strongly stand by my comments that the company and the whole operation is a scam.

26 April 2026
Unprompted review
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Reply from Rx Pros

Dear Robert,

Thank you for your feedback. We strongly disagree with the characterization of our company and take these concerns seriously. Rx Pros operates with licensed U.S.-based providers and partner pharmacies, and we do not sell or distribute diluted or unsafe products.

We understand your frustration regarding communication and would like the opportunity to review your account, including your medication, support requests, and call history. Please fill out the information request form on Trustpilot so we can reach out as well, or contact us directly at (855) 495-3050 so we can investigate this thoroughly.

The Rx Pros Team

Rated 4 out of 5 stars

Easy pricing and plans

Easy pricing and plans. I liked the pay monthly option. No others had that option

3 May 2026
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Reply from Rx Pros

Dear Michael,

Thank you for your feedback. We are glad to hear you appreciated the flexible pricing and payment options.

The Rx Pros Team

Rated 4 out of 5 stars

The whole process was pretty simple

The whole process was pretty simple. Updates and progress were communicated in a timely manner. I would have liked an instruction brochure or video demonstrating self injection.

3 May 2026
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Reply from Rx Pros

Dear Julie,

Thank you for your thoughtful feedback. We are glad to hear the process was simple and communication was timely. We also appreciate your suggestion regarding instructional materials and will continue improving guidance for new patients.

The Rx Pros Team

Rated 4 out of 5 stars

So far so good

So far so good. Easy to join and best price around. I needed to start at the lowest dose even though I have been on it for a few years from another pharmacy. That’s the only draw back at this point. I cannot comment on the effectiveness of this compound until I’m further along.

3 May 2026
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Reply from Rx Pros

Dear Shelly,

Thank you for your feedback. We understand your concern about starting at a lower dose and appreciate your patience as you continue the program. We are glad to hear the process has been easy so far.

The Rx Pros Team

Rated 5 out of 5 stars

Easy order process and quick efficient…

Easy order process and quick efficient delivery process. I haven’t begun the medication yet but the dosage ordered was correct.

3 May 2026
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Reply from Rx Pros

Dear Terri,

Thank you for your feedback. We are glad to hear the ordering and delivery process was efficient and that your dosage was correct. We wish you success as you begin your treatment.

The Rx Pros Team

Rated 5 out of 5 stars

RxPros was a quick and easy sign up

RxPros was a quick and easy sign up. Once I entered my info and uploaded current prescription photos it was very easy to switch over to their services from my previous company.

3 May 2026
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Reply from Rx Pros

Dear Anonymous,

Thank you for your feedback. We are glad to hear switching from your previous provider was easy and that the process was smooth.

The Rx Pros Team

Rated 4 out of 5 stars

Very reasonable prices and smooth…

Very reasonable prices and smooth onboarding into the program and fast shipping with clear instructions. Results ok but not amazing. Happy so far and will see how it goes!

3 May 2026
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Reply from Rx Pros

Dear Christina,

Thank you for your thoughtful review. We are glad to hear onboarding and pricing met your expectations. We appreciate your honest feedback regarding results and will continue supporting you moving forward.

The Rx Pros Team

Rated 5 out of 5 stars

I was impressed by their ability to…

I was impressed by their ability to quickly respond to my questions. It seemed there was always someone available to answer. One doesn’t usually see that with internet based companies.

3 May 2026
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Reply from Rx Pros

Dear Darren,

Thank you for your thoughtful review. We are glad to hear you experienced quick and consistent communication. That is something we strive to provide.

The Rx Pros Team

Rated 4 out of 5 stars

Shipment and communication a bit slow.

My shipment took quite some time to arrive and a message went unanswered so long I sent a second time.

3 May 2026
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Reply from Rx Pros

Dear Kelly,

Thank you for your feedback. We are sorry to hear about the delay and lack of response, and we appreciate you bringing this to our attention as we continue improving communication.

The Rx Pros Team

Rated 5 out of 5 stars

Very good customer service

Very good customer service, support and communication - ⭐️⭐️⭐️⭐️⭐️

3 May 2026
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Reply from Rx Pros

Dear Cheryl,

Thank you for your kind words. We are happy to hear you are satisfied with our customer service and communication.

The Rx Pros Team

Rated 5 out of 5 stars

Amanda was very knowledgeable

Amanda was very knowledgeable, answered all my question I had asked.
Also was understanding the fact I wanted to think if this was the right product and best choice for me.

3 May 2026
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Reply from Rx Pros

Dear Angela,

Thank you for your feedback. We are glad to hear Amanda was knowledgeable and respectful of your decision making process.

The Rx Pros Team

Rated 5 out of 5 stars

Well it was great talking to someone to…

Well it was great talking to someone to help me get started. He was very helpful. My medicine got here really fast. I've been on it for a few weeks now and I have notice my appetite has decreased. I've even lost 6lbs. I very happy about that. Thank u for all ur help

3 May 2026
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Reply from Rx Pros

Dear Debra,

Thank you for sharing your experience. We are glad to hear you had helpful support getting started and that you are already seeing positive results. Congratulations on your progress.

The Rx Pros Team

Rated 5 out of 5 stars

First of all

First of all. Rxpros gave me the option to use their product at an affordable price. Basically they saved my life

2 May 2026
Rx Pros logo

Reply from Rx Pros

Dear Luis,

Thank you for your kind words. We are glad to hear you found an affordable option and that the program has had a meaningful impact on your life.

The Rx Pros Team

Rated 5 out of 5 stars

Great customer service

Great customer service, knowledgeable, anD friendly.

3 May 2026
Rx Pros logo

Reply from Rx Pros

Dear Judith,

Thank you for your feedback. We are glad to hear you experienced knowledgeable and friendly service.

The Rx Pros Team

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