Rxr Protect Reviews 

732
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

At first chest and shoulder bumper are unique and high quality product! Customer service at top i've never found nothing until now! If you need something, simply end an email the team will answer q... See more

Rated 5 out of 5 stars

very nice kneepads for my ktm 890; i know people use to wear more complicated ones,,,,but for trail , i think the offer i nice compromise between safety and confort

Rated 3 out of 5 stars

I bought the RXR Knee braces. They are a copy of the Donjoy Legend knee braces plus the Armor impact style. 1) It took a while to have them fitted alright. The video in the RXR webpage is quit... See more

Rated 5 out of 5 stars

I had a very nice experience. The order has been prepared and shipped immediately. The tracking / alerts of the shipment were pretty accurate and we got the goods within a pretty short time.... See more

Company details

  1. Motorsports Shop

Information provided by various external sources

Le spécialiste de la protection corporelle pour les riders ! Nous avons développé une technologie basée sur un coussin d'air permettant l’absorption des chocs lors de la chute. Nos produits sont réalisés et testé dans de multiples activités, de la motocross à l'équitation en passant par le VTT, le ski ou encore la moto. Brevet International, fabrication française


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

732 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(732)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good system with some modifications

Hi,
I bought the Air Pro Ab by the recommendation of a friend who is motocross driver. I am Downhill-Biker.
Along with the Harness , I also ordered the Bumper as I thought this is the shoulder impact protection add-on, what was unfortunately not the case.
After being delivered, I saw the Bumper claimes to be a shoulder orthesis, where I don't see any sense in that concept, as this construction stabilizes almost nothing (my statement as an orthopädic educated MD).
Concerning the harness itself, well, nice idea with the air chamber concept, but when it comes to a really serious impact with small contact zones like rocks or tree-roots and the air is pressed away from that areas into the other chambers, the only thing that stays then there is normal soft foam, no 3Do smart foam, no hard shell, just soft foam.
Furthermore, beside that ugly foam protector shirt, there is no shoulder or clavicula protection, what is vital for MTB as it is by far the most common injury on a Mountain bike.
I think I will not rely my life on such a concept in real hard conditions.
But for the quick after-work round in mild conditions, it might be a good solution beside the missing shoulder protectors ( I don't like that shirt concept, especially not in hot summer times).

I just had a really bad crash 3 months ago on a downhill gap jump with 3 broken vertebras, 5 ribs and a pneumothorax, and the only thing that saved my life and my Shoulders was my O'Neill hard shell harness that protected my inner organs and the rest of my spines , bones and upper body and especially the shoulders (the 3 vertebras were caused by an initial vertical impact where no protector can work, but then the hard shell harness protected my body well enough to survive.).

Edit 10.9.20
I modified the system by adding a pair of shoulder and upper arms hard shell protectors and now, the system feels a lot more overall safe to me.
And after the first ride, it fells overall indeed very comfortable compared to a normal hard shell harness.
Although I still would not like to try it out on extreme, peaky rock downhill trails, it seems to be a very suitable and nice to wear system for everyday to mid-heavy conditions and is a good addition to my gear.
Therefore, I upvoted to 4 stars.

And right, I was to quick by ordering the bumper along with the main system, but on the main system page, it was not (or I oversaw it) clearly described as an orthesis.
On it's own , separate site, it is indeed.
So I will return the bumper, but will keep the main system.

5 September 2020
Unprompted review
Rxr Protect logo

Reply from Rxr Protect

Hello Ralf, we are very sorry about your experience with our product.

When you buy a bumper on our website (with or without a chest protector), it's well written that the product is a shoulder brace not a simple impact protection.
We designed the Bumper in close collaboration with a whole team of surgeons, physiotherapists and osteopath to give the best support to a weaken shoulder.

Concerning your ideas of how our inflated technology works, sorry to tell you that you are wrong. In case of a serious impact on the air cushion, the air isn't pressed away from an area to another because the airflow is too fast to dissipate into the tunnels between areas. Therefore, the cushion gradually hardens and give the necessary deformation for impact absorption in case of a serious impact.

If your products are unused and still new, be aware that you can ask for a refund here : https://rxrprotect.com/content/31-retour

Hope our explanations will help you to change your mind about our products.

Have a nice day,

RXR Protect

Rated 5 out of 5 stars

Efficient and helpful

I have a horse riding air protective jacket, and the back part got punctured. I wrote and got an answer right away. They've been helpful and efficient. I'll be receiving a new part as my jacket was under guarantee.

25 August 2020
Unprompted review
Rated 4 out of 5 stars

all in all pretty solid

some problems with delivery (collissimo, die post) and x-crossed is a little hard to get good fitment. Both X-crossed and r-pro protected well in crash

11 August 2020
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service, product fits small. Was told countless times to “go to the website to get return processed....why not just give me the shipping address verbally?

1 July 2020
Unprompted review
Rxr Protect logo

Reply from Rxr Protect

We organize our customer service so as to treat all of our customers as well as possible. If each of our customers asks us individually and does not want to respect our organization, it is a very individualistic reflex and it does not respect other customers.

All info about returns can be found on our website on the "return" page :
https://rxrprotect.com/en/content/31-return

Have a nice day

Rated 5 out of 5 stars

Quality and comfort yet strong

Looks like really good quality and comfortable even on the edges.
Fast delivery which on my surprise even with CoVid19 going on got it delivered to UAE under a week well done guy and hope when the day i need its protection it will for fulfil its purpose. Thanks again

6 June 2020
Unprompted review
Rated 5 out of 5 stars

Great Comfy Chest Protector

I like the vest. Have not used it on the track yet but it feels really comfy walking around in it. Decal Kits Looks super nice. Great Customer Service.

4 June 2020
Unprompted review
Rated 4 out of 5 stars

I purchased the chest protector and the…

I purchased the chest protector and the shoulder brace system. The chest protector is very nice. It is light and fits well under my pack, if it has a downside it is just that it doesn't ventilate as well as others. But I wear a pack as well so why complain about ventilation? I do not regret purchasing it. The shoulder brace is another story. What a pain in the ass, kind of a bugger to get on and off and the pieces are constantly having to be retightened and constantly fall off. I quit wearing all together after a couple rides. I do regret purchasing the shoulder brace.

30 May 2020
Unprompted review
Rated 4 out of 5 stars

Knee braces look better then expected

Knee braces look better then expected. Unfortunately I fall right in the middle of medium and large so sizing is difficult, I likely should have gone with a large. Have not worn riding yet but wore them around the house for an evening. Pretty comfy.

15 May 2020
Unprompted review
Rated 5 out of 5 stars

Excellent braces

Excellent braces. I’ve worn DonJoy braces for 20 years since both ACL’s were reconstructed. These are very well made, secure, and comfortable.

8 April 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look