While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
EX-USA New, Refurbished & Pre-Owned MacBook's, Laptops, Smartphones, iPhones & Apple Accessories Reseller Shop Nairobi Kenya
Contact info
Norwich Union House Mezzanine Floor Shop M11 Nairobi, Kenya, 00200, Nairobi, Kenya
- +254720275323
- info@ryanandtroy.com
- ryanandtroy.com
4.6
Excellent
18 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best purchase
24 August 2025
Unprompted review
The technician was so professional and…
The technician was so professional and I got my laptop fixed in a timely manner. I definitely recommend them.
8 August 2025
Unprompted review
Very good recommendations to machines…
Very good recommendations to machines and exemplary customer service 👏
3 July 2025
Unprompted review
Best products in town.
12 May 2025
Unprompted review
Genuine
Genuine. I bought Dell laptop and it's up to task. Pocket friendly price.You get what you see them post online. The lady is also Nice.
11 April 2025
Unprompted review
Good customer service
Good customer service, very good prices.
Very much impressed.
11 April 2025
Unprompted review
Excellent and prompt customer service…
Excellent and prompt customer service and not forgetting their gadgets are exactly as advertised, prestine and affordable.
12 October 2024
Unprompted review
Amazing Services
Was looking for a great MacBook and they sold me an amazing 2017 piece. I highly recommend them.
19 September 2024
Unprompted review
They are very friendly and patient
They are very friendly and patient. Loved loved their services! Would definitely recommend!
25 May 2022
Unprompted review
I bought a Lenovo ThinkPad T480s from…
I bought a Lenovo ThinkPad T480s from them the other day and so far so good. The in-store experience from them deserves a five star, will definitely go back there again in future.
24 May 2022
Unprompted review
I bought a phone from their shop and…
I bought a phone from their shop and they have a genuine phone's that are in good working condition..phone u can't compare or find with other shops within Nairobi..try them n they will not disappoint you with a very good price
23 May 2022
Unprompted review
Reply from Ryan & Troy Tech Solutions
Thank you Nicholas Kamande, for the great review! We’re so happy you loved your Samsung S8 & Samsung Note 8 shopping experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
Lenovo thinkpad t480s
Bought a Lenovo Thinkpad t480s that had been advertised in Ryan and troy website..It was clean and had everything they mentioned..No defect!
23 May 2022
Unprompted review
Reply from Ryan & Troy Tech Solutions
Thanks for the awesome review, Emmanuel Kiprono! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you on Lenovo ThinkPad t480s. Come back and see us soon. Cheers!
Good quality products..bought a Lenovo…
Good quality products..bought a Lenovo Ex USA preowned,I highly recommend you guys,Great customer service!!!
23 May 2022
Unprompted review
Reply from Ryan & Troy Tech Solutions
Thank you so much for your kind words, Benson. We really appreciate you taking the time out to share your Lenovo ThinkPad T470s shopping experience with us — We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Quality products good customer care…
Quality products good customer care keep it up guys
11 May 2022
Unprompted review
Reply from Ryan & Troy Tech Solutions
Thanks for the awesome review, Edward! We work hard to meet expectations like yours, and we’re happy to hear from you on Your iPhone 11 Purchase. Cheers!
Purchased M1 Mac Air from the shop at…
Purchased M1 Mac Air from the shop at the end of january 2021, so far Loving it, Good customer service,
6 March 2022
Unprompted review
Reply from Ryan & Troy Tech Solutions
Thank you so much Frankie for your amazing review! We are so happy to hear that you are enjoying your MacBook Air M1. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.