First class efficient service
First class efficient service , would highly recommended,
Tim
Abergavenny
9 September 2024
Unprompted review
Reply from Ryan Scott Motor Group
Thanks very much for your review Tim.
Ryan Scott Motor Group
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Company details
Contact info
Zone 5, Bessemer Wholesale Fruit Centre, CF11 8BE, Cardiff, United Kingdom
- 02921690141
- sales@ryanscottmotorgroup.co.uk
- ryanscottmotorgroup.co.uk
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I bought a Hyundai i30 2014 at from…
I bought a Hyundai i30 2014 at from Ryan Hipkin at his garage in Cardiff and he brought the car with a towing van on Saturday 23/09/2023 to my house by Tuesday i was able to fix my car insurance, on Tuesday i tried to start the car it refused to start i called his phone is entering voice mail, i was able to contact Ryan Hipkin on Facebook he told me he is in Rome. even if your in Rome you should be able to give me a persons phone number at your garage because am sure your not the only one that work in that garage. i need help please this is my first car in UK and this experience is really affecting my mental health.
23 September 2023
Unprompted review
Reply from Ryan Scott Motor Group
Reply to this review on Facebook from 27/09/2023
For context.
I had used this car personally for 2 weeks prior to the sale and a close friend owned it for 3 years before me.
When Mr Jon first messaged to say the car was not starting and knowing the car as well as I do my initial thought was that the car must have a dead battery.
Upon receiving a video from Mr Jon and hearing the car turning over but failing to start, I recalled the car was low on fuel the day it was delivered.
I proceeded to rewind the video and freeze the frame as the camera passed the speedometer and, as suspected, the fuel was showing zero.
Unfortunately, I am out of the country at the moment, so I advised Mr Jon to put fuel in his car and follow some simple steps to remedy the issue.
Our last correspondence was me apologising for being unable to help more as I am out of the country and Mr Jon agreeing to wait until I am home for futher assistance.
He then posted this.
We still have screenshots of all of our correspondance with Mr Jon should anyone wish to see it.
Honest and trustworthy
I have bought a few vehicles from Ryan over the years and never had a problem, run by a happy, helpful team. Keep up the good work ryan
George
5 July 2021
Unprompted review
Reply from Ryan Scott Motor Group
Hi George, thank you for your kind review and thank you for choosing Ryan Scott Motor Group.
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