Rydale Clothing Reviews 2,854

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including clothing, dog accessories, and footwear, often highlighting their durability and excellent craftsmanship. Many consumers also appreciate the competitive pricing and the overall value for money. The delivery service is frequently described as fast and dependable, with many people noting quick dispatch and arrival times. However, some customers also noted issues with sizing, particularly regarding sleeve and leg lengths being too long or items fitting too tightly. A few people experienced problems with order delivery, mentioning delays or lost parcels, especially when certain couriers were used. There were also occasional reports of products not being entirely waterproof as advertised, or minor defects upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the good quality materials, design,... See more

Quality

Customers had positive experiences with quality, often praising the good quality products, materials, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the easy ordering process, quick... See more

Price

Customers consistently note positive experiences with price, often highlighting good quality items at fair,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What made my experience great is that Rydale shirts are high quality, delivery is fast and dependable and returns are free as are refunds. Unfortunately sizing is unreliable and lengths especially lon... See more

Company replied

Rated 4 out of 5 stars

Ordered and delivered as expected. I ordered just one pair of long socks to try before potentially ordering more. These socks seem to be excellent quality, really well made and a good price. However,... See more

Company replied

Rated 4 out of 5 stars

Men's Ripon Team bomber jacket. Delivery took 6 days to arrive this time when normally I receive items in 2 days. Very warm, smart and comfortable and I think rainproof with both zippered and vel... See more

Company replied

Rated 5 out of 5 stars

Very easy ordering and return process. It's worth paying more for delivery to ensure that you don't get EVRi which makes a big difference. The dog harnesses are well made and fit nicely. I love the... See more

Company replied


Company details

  1. Clothing supplier

Written by the company

Explore Rydale’s latest country inspired clothing, footwear and accessories for ladies, men and children. Shop our summer range online today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Huggate fleece

I purchased a man's Huggate fleece, size large. Rydale sizing fits perfectly (I'm 6'). Their service is first rate and prices affordable. This is a very good quality fleece.

3 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Another great top

11 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 4 out of 5 stars

A good shirt, but

What made my experience great is that Rydale shirts are high quality, delivery is fast and dependable and returns are free as are refunds. Unfortunately sizing is unreliable and lengths especially long sleeves are ridiculously long. I have had mine shortened by 4cm which is a lot in a "very small" mens' shirt

4 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a wonderful review. It's great to hear you are enjoying your new purchase.
Hope to see you again soon.
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good price and the gilet was a nice colour and looked to be good quality. This was my second purchase from Rydale and i have no complaints whatsoever.

16 February 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for fantastic review. We are delighted to hear that you are happy with your recent purchase from us.
Have a great day!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Nice coat just as described warm…

Nice coat just as described warm watertight lots of pocket space

8 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 1 out of 5 stars

Took almost 2 weeks to receive my…

Took almost 2 weeks to receive my order. Had no notification of delivery so didn’t even know it had been delivered

4 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,

Thank you for taking the time to leave a review. We really appreciate your feedback.

I will ensure your feedback is passed on to the relevant department.

If you require any further assistance regarding this issue, please could you email us at support@rydale.com and we can investigate this further for you.

Have a great day!

Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Easy to order and fast delivery

24 February 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 1 out of 5 stars

Still waiting on it

3 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave a review.
We’re extremely sorry to hear of the issues experienced with your recent order. To resolve this as quickly as possible, please call our team on 01377 337160 and one of our customer service agents will be more than happy to assist.
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

lovely product very good service

2 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for fantastic review. We are delighted to hear that you are happy with your recent purchase from us.
Have a great day!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Garton shirt arrived promptly

Garton shirt arrived promptly. Pure cotton washed well and fit was good. Sleeve and body length good. Overall shirt better than previous similar shirts from Marks and Spencer.

23 December 2025
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Great service and excellent boots...

Great service and excellent boots...

25 February 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

A good buy

Just the thing for in-between, slightly-chilly mornings and evenings

24 February 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave a positive review.
We are glad to hear you're enjoying your recent purchase and we hope you continue to enjoy your shopping experience with us.
Kind regards,
Rydale Customer Service Team

Rated 3 out of 5 stars

I first bought this coat a few years…

I first bought this coat a few years ago , it was a bit tired so I decided to get another .
It is rather disappointing , the fabric is a thinner grade and not the same feel .
Also they have skimped on the press studs on the outside pockets which don’t exist anymore .
Disappointing , the coat was once value for money , it just feels cheap now .

1 March 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,

Thank you for taking the time to leave a review. We really appreciate your feedback.

I will ensure your feedback is passed on to the relevant department.

If you require any further assistance regarding this issue, please could you email us at support@rydale.com and we can investigate this further for you.

Have a great day!

Kind regards,
Rydale Customer Service Team

Rated 1 out of 5 stars

I am on my second meaningless cut and…

I am on my second meaningless cut and paste response from 'customer care' asking me to get in touch. How about you actually read my comments and respond with some kind of resolution. Don't bother with yet another redundant comment from your 'how to fob customers off' handbook.

27 February 2026
Unprompted review
Rated 4 out of 5 stars

Great jacket but .......

Jacket is good length which is what I wanted and excellent value. Shame that they use EVRI who are a truly hopeless courier which was confirmed yet again by them delivering to the wrong house.

24 February 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 4 out of 5 stars

Men's Ripon Team bomber jacket.

Men's Ripon Team bomber jacket.

Delivery took 6 days to arrive this time when normally I receive items in 2 days.
Very warm, smart and comfortable and I think rainproof with both zippered and velcro fastenings at the front.
My only disappointment was the absence of a larger inner pocket as, apart from the two side pockets, there were was only one outer at the top and one inner just large enough to fit a phone Inside so would have liked more capacity for other items. Other than that very pleased with my purchase.

21 February 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Very good price also

13 February 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,

Thank you for fantastic review. We are delighted to hear that you are happy with your recent purchase from us.
Have a great day!

Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Lovely well made hat

Lovely well made hat. Lots of compliments. Look forward to wearing it.

24 February 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,

Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!

Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Good quality items at competitive prices

Found exactly what I was looking for on the site, competitively prices and good quality items. Easy to navigate the website, with ordering and delivery very good.

11 February 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,

Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!

Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Very pleased with my purchase.

The delivery was prompt and when my coat arrived it was better than I expected. The length is perfect and the material makes it cosy and warm. The fastening is good as you have a zip and popper fastening. I have had some positive compliments too! I highly recommend.

10 February 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good afternoon,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

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