Ryder & Dutton Estate Agents - Lettings Reviews 

471
TrustScore 5 out of 5

4.8

29 Market Street, Shaw, OL2 8NR Oldham, Greater Manchester, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Highly recommend Ryder & Dutton lettings Great team! Everything ran smoothly in finding tenants for our property. Thanks to Gemma and Nathan

Rated 5 out of 5 stars

Recently used them to find tenants for one of our properties, and the property was quickly filled. A great team to work with throughout the process. Thanks to Joanne, Katie, Sarah and Paige for kee... See more

Company replied

Rated 5 out of 5 stars

Mustafa has been working with us for our portfolio recently and is just amazing. Friendly, professional, tell you facts if you're not sure and is fantastic as being fair to both Landlord and Tennant.... See more

Company replied

Rated 5 out of 5 stars

Ryder & Dutton have been an exemplary letting agents. They have always been enthusiastic to help with queries and when we needed to move quickly they worked hard to get us into our new property as soo... See more

Company replied


Company details

  1. #2 of 49 best companies in Estate Agent
  2. #2 of 50 best companies in Property management company
  3. #4 of 29 best companies in Property valuer
  4. #2 of 28 best companies in Property Rental Agency

About Ryder & Dutton Estate Agents - Lettings

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 29 Market Street, Shaw, OL2 8NR, Oldham, Greater Manchester, United Kingdom

  • 0161 626 6800

4.8

Excellent

TrustScore 5 out of 5

471 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(471)

1,413 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Finally a moving experience that was enjoyable and not stressful

I moved in to my dream rental in September with the help of Sarah Keegan and Sinyee Cheung. We also met with Zak who showed us around the property and I honestly cannot thank you enough for how thorough, helpful, organised and kind you all have been to deal with. Sarah went out of her way to keep me informed once my application was submitted, even reaching out to me earlier than advised on a Friday to share the good news with me to avoid the anticipation and waiting over the weekend. I was an emotional wreck when I got the amazing news and Sarah shared the moment with me in such a personable and caring way. Sinyee met with me to deliver the keys and went through every detail and showing me the ropes of our new building. We had a couple of maintenance fixes simply through the age of the building after moving in but Sinyee didn't hesitate to get them resolved for us, she even followed up once all was complete to make sure everything was perfect. The process from start to finish really made it an enjoyable experience for our new chapter and we couldn't be happier or feel more supported in our new home. Thank you to all of the team but in particular Sarah and Sinyee for going above and beyond for us, you really care about your tenants and it shows :)

12 September 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience using Ryder…

I’ve had a great experience using Ryder & Dutton, Paige and Sarah were very attentive and supportive throughout the process.
Would highly recommend. Thanks again :)

1 October 2025
Unprompted review
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

We're happy that you had a great experience. It's wonderful to hear that our team offered attentive support throughout the process. Thank you for recommending us!
Gareth Hunt

Rated 5 out of 5 stars

I have been using Ryder and Dutton for…

I have been using Ryder and Dutton for several years now to buy my properties and also to rent my property out.

This time Paul Caffery dealt with my rental and have to say his professionalism and customer service was second to none. Kept me updated with all stages and kept me updated hourly on the moving in day.

Thanks a lot

Andy

15 October 2025
Unprompted review
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

Glad to know that you are happy with the service for you that Paul provided great customer service.

Gareth Hunt

Rated 5 out of 5 stars

Patient and polite throughout the process

Paul was endlessly optimistic and patient presenting new potential tenants after several false starts, but we made it in the end! Thanks also to Moira and Norman for completing the Inventory and Handover smoothly.

1 October 2025
Unprompted review
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

We're happy to hear that the team's patience and optimism helped you find the right tenants. Thanks for acknowledging the smooth inventory and handover process.
Gareth Hunt

Rated 5 out of 5 stars

Great company very professional from…

Great company very professional from start to finish, Paige In particular who guide me through the whole process.

6 October 2025
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

We're happy to hear that you had a great experience with us. We appreciate your kind words and are glad that we provided professional guidance.
Gareth Hunt

Rated 5 out of 5 stars

Cant thank Rachael Hilton and Dan…

Cant thank Rachael Hilton and Dan Grundy enough with our recent house move
Rachael was always available to help me with any concerns or queries
I found them to be professional, efficient and also very friendly

26 September 2025
Unprompted review
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

We're happy to hear that our assistance during your house move was helpful. We appreciate your kind words regarding our team's professionalism, efficiency, and friendliness. Thank you!
Gareth Hunt

Rated 5 out of 5 stars

Rachael is amazing!!!

Rachael and Paige are absolutely lovely! The process of getting moved in was made so simple, they got us sorted with references, credit checks etc super speedy we were in within a week! The customer service is top notch and would highly recommended Rachael herself, amazing to deal with very quick responses and very kind. We were greeted with a clean beautiful home and a massive welcome box full of discounts and goodies making the experience that much more special. We really appreciated the effort and dedication the Chadderton team put in. Thank you guys!!!

Will hopefully be using the sales team in future!!

3 October 2025
Unprompted review
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

Thanks for your kind words. I am pleased that you were happy with the service that Rachael & Paige provided and that we were able to get you moved into your new home quickly. I'm glad that you liked your little welcome box!

Gareth Hunt

Rated 5 out of 5 stars

I have only dealt with the letting side…

I have only dealt with the letting side of this business but I must say the letting side is excellent and if this is any condition of the other side I suggest that this business is for you

18 September 2025
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

Thanks Paul for taking the time to review our Lettings Team.

Gareth Hunt

Rated 5 out of 5 stars

Excellent Service

Can’t fault the service provided by Sarah keegan and her colleague Emma Cooper. Very pleasant experience guided me through the whole process effortlessly and provided me any help I needed as I’ve never rented before. Excellent job

24 September 2025
Unprompted review
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

We appreciate your positive feedback! We're so glad that our team provided you with excellent support and guidance, especially as a first-time renter. Thank you!

Rated 5 out of 5 stars

Nik Trapans & Rachael Hilton

They went above and beyond to help get us into the house and coopportated with us brilliantly kept us in the loop with everything to move forward, nice one really happy with our new home!

12 September 2025
Unprompted review
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

Thanks for taking the time to write a review for our team.

Gareth Hunt

Rated 5 out of 5 stars

Rachael Hilton and Niks Trapans 🥂

Rachael Hilton and niks, was absolutely brilliant! Would highly recommend, although it wasn’t the fastest of processes, Rachael just went above and beyond to get us approved for this house, had my heart set on the house and went through a lot of different option to get it sorted!, many thanks to them both sticking with us, Really down to earth and genuine people exceptional customer service! Outstanding Thankyou so much! 🏡🥂

12 September 2025
Unprompted review
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

We're so glad to hear that you were happy with the service you received. We appreciate your kind words and are grateful for your 5-star review! It's great to know our team's efforts to assist you were successful.
Gareth Hunt

Rated 5 out of 5 stars

I just rented a property through them

I just rented a property from them.
They are simply second to none.
Extremely wonderful in their mode of operation. Everything is spot on.
Their staff namely Paige Briggs, Emma and Samantha Whalen, are all wonderful people to deal with.
I can’t thank them enough.

16 September 2025
Unprompted review
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

We appreciate you sharing your wonderful rental experience. We're so glad to hear that you found our operation to be spot on and that our staff were wonderful to deal with.
Gareth Hunt

Rated 5 out of 5 stars

Highly Recommended! Amazing Experience!

I would highly recommend to others. All agents were exceptionally professional, polite & very supportive. Always available for any enquiries.

Made my renting process absolutely stress-free. Everything was done smoothly. Communication via telephone & email was thorough, every step was explained very well. Always kept updated so I was never in the dark or left waiting anxiously.

All in all, I’ve had an amazing experience with Ryder & Dutton. A special thanks to Sarah Keegan & Mustafa Ahmad.

15 September 2025
Unprompted review
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

We appreciate you recommending us! We're happy your renting process was stress-free and smooth. We're glad our team was professional, supportive, and kept you updated. Thank you for your positive feedback for Sarah & Mustafa.
Gareth Hunt

Rated 5 out of 5 stars

I recently rented an apartment through…

I recently rented an apartment through Ryder and Dutton. Very easy and quick process. The team kept me up to date and made the whole process very easy for me. Thank you

31 August 2025
Unprompted review
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

We're happy to hear that the apartment rental process was easy and quick for you. We appreciate your positive feedback and are glad our team kept you informed.
Gareth Hunt

Rated 5 out of 5 stars

Wouldn’t hesitate to recommend

Great experience along the way. The whole team were great at communicating, though my interactions with Paul (on almost a daily basis at one point) and Sarah were brilliant. Thank you for everything!!

4 September 2025
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the team's communication and are grateful for your acknowledgment.
Gareth Hunt

Rated 4 out of 5 stars

At the start the agency was hard to…

At the start the agency was hard to work with as everyone we spoke to was confused. However when Paul took over he was amazing to work with. Kept calling me and updating me and was very nice. Thank you to Paul for making it a easy process

10 September 2025
Unprompted review
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

Thanks for taking the time to leave feedback for our team.

Rated 5 out of 5 stars

I would like to thank Paul who made it…

I would like to thank Paul who made it a possible and for the time and effort he took into our process of finding our property thanks again I will not hesitate to use Ryder and Dutton in the foresee able future ..

4 September 2025
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

We're happy to hear that our efforts in helping you find your property were successful. Thank you for your positive feedback; we appreciate your recommendation!
Gareth Hunt

Rated 5 out of 5 stars

Letttings

Sarah Keegan has been nothing short of being amazing! Her kindness, professionalism and responsiveness is second to none. Along side her colleague Iqra Naveed I cannot reccommend Ryder & Dutton, Huddersfield enough. This is the second time I have used them for lettings and they are fantastic. Thankyou for everything.

9 September 2025
Unprompted review
Ryder & Dutton Estate Agents - Lettings logo

Reply from Ryder & Dutton Estate Agents - Lettings

We're happy to hear that you had such a positive experience! It's great to know that you appreciated the team's professionalism and responsiveness. Thank you for your continued trust and for recommending our services.
Gareth Hunt

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look