Ryder & Dutton Estate Agents - Rawtenstall Reviews 272

TrustScore 5 out of 5

4.8

68 Bank Street, Rawtenstall, BB4 8EG Rossendale, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The valuation and sales team at Ryder Dutton did a great job. They organised a lot of viewings of our property and replied very promptly to all our queries. They were always polite and proactive. They... See more

Rated 5 out of 5 stars

I have renting a property through Ryder and Dutton for several years. During that time I have dealt with Ms Sarah Green who has been, and continues to be, and excellent agent. Very little has needed a... See more

Company replied

Rated 5 out of 5 stars

Matt Walsh, Shannon and Graham have been brilliant with the purchase of our new home. Regular updates between solicitors, vendors and the rest of the chain, they worked hard to make it all happen! Tha... See more

Rated 5 out of 5 stars

Great experience from start to finish. Matt and Jamie were especially helpful, called regularly to keep me up to date and provide viewing feedback. Once we'd accepted an offer we were passed onto Mega... See more


Company details

  1. #3 of 52 best companies in Estate Agent
  2. #2 of 50 best companies in Property management company
  3. #2 of 30 best companies in Property valuer
  4. #3 of 27 best companies in Property Rental Agency

About Ryder & Dutton Estate Agents - Rawtenstall

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 68 Bank Street, Rawtenstall, BB4 8EG, Rossendale, Lancashire, United Kingdom

  • 01706 227999

4.8

Excellent

TrustScore 5 out of 5

272 reviews

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Rated 5 out of 5 stars

Hi very impressed with all the team at…

Hi very impressed with all the team at Ryder Dutton. Lucy, Sarah and Jack have all been fabulous to deal with. Will certainly use Ryder Dutton again

1 February 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

We are thrilled to hear about your positive experience with our team! It's wonderful to know that Lucy, Sarah, and Jack provided such excellent service.
Gareth Hunt
Head Of Lettings

Rated 5 out of 5 stars

We were looking to sell our property…

We were looking to sell our property and various estate agents came . However Ryder and Dutton seemed fair and priced our property keenly.

As time progressed we were allocated a direct contact at the branch which was helpfull .

We went through all sorts of hurdles with the solicitors and vendors in delays and mis communication.
But to our amazement our contact Shannon at the branch was a super star .
She cased solicitors (all 3 parties) kept us informed daily weekly and even helped our buyer sort out an issue they had with their property .

It as if it was Shannon's own house she was selling . Detailed communication had been left when she was off on leave so nothing fell behind .

The sale of our property took nearly 2 years to complete yes 2 years and throughout the sale Shannon was on the ball all the way through and saw it to the end .

I believe that she played a massive role in getting our property sold and we cannot thank her enough .

If you want expert advise .
On time communication
Personal service
Going the extra mile

Then we suggest contacting Ryder Dutton Rawtenstall and speaking to this lady .

Your property will get sold .

Amazing estate agents and staff

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from the start to the…

Amazing service from the start to the finish! The team at Ryder and Dutton go above and beyond to make everything so understandable, efficient and personal.
Lucy, Jack and Sarah helped me so much and gave so much extra, it’s felt so personal and easy with them!
Can’t recommend enough :)

5 February 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thank you for your kind words. We are thrilled to hear that you had such a positive experience with our team.
Gareth Hunt
Head Of Lettings

Rated 5 out of 5 stars

Positive Experience all Round

Good communication, responsive to queries and changing circumstances. Positive experience from the beginning to completion. Many thanks to Matt, Veda and colleagues for getting us ‘over the line’.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Sarah Green - Excellent

Sarah Green has given excellent help to me as a Landlord. Her manner is friendly, professional & nothing is too much trouble.

26 January 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rawtenstall

We are so pleased to hear about your positive experience with Sarah Green. We strive to provide exceptional service to all our customers, and we are thrilled that Sarah was able to assist you. We appreciate you taking the time to share your feedback.
Gareth Hunt
Head Of Lettings

Rated 5 out of 5 stars

Brilliant service, Very professional from start to finish.

Moved in recently to a house we adored. The whole process was super simple and we were kept informed throughout.

Jack has been our go to for some teething issues with the property itself and things have been dealt with quickly and professionally. Can't give him enough credit.

Thank you to the Ryder and Dutton team!

18 January 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thank you for your kind words! We're so happy to hear that you had a positive experience moving into your new home. We strive to make the process as smooth and stress-free as possible for our clients. We're also thrilled to hear that Jack has been so helpful in addressing any issues that have arisen. We're proud of our team and appreciate your feedback.
Gareth Hunt
Head Of Lettings

Rated 5 out of 5 stars

Customer Service

I am very pleased with Sarah Green's help and support with regards to my rented property.

6 January 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

We are delighted to hear about your positive experience with Sarah. We appreciate your kind words and are glad you found her help and support valuable.
Gareth Hunt
Head Of Lettings

Rated 5 out of 5 stars

Enduring Sales Journey

During a recent longer than anticipated sales journey using Ryder & Dutton as our agent I found the whole team from the outset to be both professional and courteous. Their local market knowledge, seamless communication and constant availability made the process as smooth as possible.

An extra note about Matt who himself is an asset to Ryder & Dutton, he was invested from the beginning and often went above and beyond for both myself as
the seller but also our prospective and eventual buyers.

A further note to praise the sales literature, online adverts and marketing all backed up by the use of an external photographer, the listings really set them apart from the rest.

I hope not to need Ryder & Dutton again in the future, but if anyone is looking for a dedicated, knowledgeable, and local team, Ryder & Dutton should be within your consideration.

10 January 2025
Rated 5 out of 5 stars

Outstanding estate agent!

The estate agent that dealt with our house prucahse the as Matt Walsh. I couldn't praise him enough for how much he did for us. He was always at the end of the phone or an email if needed. We know 100% this sale would not have happened if it wasn't for his persistence and knowledge on dealing with the matter which was not the norm.

20 December 2024
Rated 5 out of 5 stars

Best Around!!

We have purchased several properties over the last few years and I can honestly say that Ryder & Dutton have been by far the most proactive and helpful we have dealt with. Megan was our move manager and was fantastic, she kept us updated along the way and coordinating everything perfectly. We will be using again in future.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

A 5 star service from Matt!

From offer to completion Matt was on hand for all our needs and enquiries. He worked with us to ensure completion before Christmas and we are now in our new home.

Matt is a credit to the business and his customer service skills are excellent.

Thanks Matt for helping us secure our forever home.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Graham and his team have been simply…

Graham and his team have been simply fantastic . They have acted with professionalism from
Day one and have helped every step
Of the way. They have kept us informed on every viewing and feedback within 24 hours. If you live in Rossendale and want to sell your house, Graham and his team are your guys. Truly outstanding service. Thankyou!!!

4 December 2024
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thank you so much for your review. Wishing you all the best for the festive period and into 2025. If you ever need us again, please do not hesitate to contact me and I'm sure we'll bump into each other in the fabulous Rawtenstall market for a coffee!

Graham.

Rated 5 out of 5 stars

Sarah organised every thing all the…

Sarah organised every thing all the trades ready for the new tenant to move in everything went according to plan any thanks
Alan Rooms

8 November 2024
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thanks Alan,

Always a pleasure. It's a great property and I'm sure the tenant will be very happy here for years to come.

Best wishes,

Sarah

Rated 5 out of 5 stars

Shannon in particular was so so nice

Shannon in particular was so so nice. We were told at one point the house was unsellable, and as you can imagine we stressed out like mad people. Shannon didn’t once make us feel like unreasonable people - we were we really were. And for that alone we thank you. The rest of the team were just as helpful when stepping in on her days off. Now we’re back to feeling like the reasonable people normally are; we appreciate her calming manor even more. Thank you Shannon thank you so much x

29 November 2024
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Hi Shaun,

It wasn't the most straightforward sale with the title issues, but we got there. Thank you for your assistance and persistence as well. We couldn't have got through this without working together and now you can get on with life on the other side of the pennines!

All the very best,

Shannon.

Rated 5 out of 5 stars

Great Service

Sarah Green was friendly, professional and patient. She went out of her way to help me out on moving in day, which I really appreciated. Sam was also really helpful and patient throughout.
Plus, when I arrived Sarah presented me with not only the door key but a hamper of tea, coffee, biscuits, drinks and money off vouchers.

I found all the agents personable, human and professional. Thank you.

20 November 2024
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thank you for your kind words. We are delighted to hear that you had a positive experience with our team. We strive to provide exceptional customer service and appreciate your feedback.
Gareth Hunt
Head Of Lettings

Rated 5 out of 5 stars

Perfect experience

We sold our apartment through Ryder & Dutton, the whole team were fantastic and very helpful. A special thanks goes to Megan who made the whole process as easy as possible and she did a wonderful job of looking after my buyer.

22 November 2024
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Hi Josh,

It was such a pleasure. There was a little complication with the chain, but I was really pleased to get this one through for you and thank you so much for your generous feedback. It definitely makes it all worthwhile.

Best wishes,

Megan and the team.

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