Ryder & Dutton Estate Agents - RoytonReviews 

502
TrustScore 5 out of 5

4.9

30-32 Rochdale Road, Royton, OL2 6QJ Oldham, Greater Manchester, GB


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Rated 5 out of 5 stars

We highly recommend the whole team at Ryder and Dutton Royton, special mentions for Tom, Michaela and Emmy. From putting on the market, finding our buyer and updates and communication through out the... See more

Rated 5 out of 5 stars

What a fabulous knowledgeable and supportive team I’ve just dealt with at Ryder & Dutton Royton branch. From the initial valuation from Oliver and the follow ups to placing my house on the market, the... See more

Company replied

Rated 5 out of 5 stars

Geraldine, Michaela, Naomi, and Amber did a wonderful job at selling the property. They stayed with us all the way and provided excellent service

Rated 5 out of 5 stars

I just wanted to praise the Ryder and Dutton team in Royton, Oldham for their exemplary customer Service and professionalism. During the process of purchasing a property, Naomi and Michaela offere... See more

Company replied


Company details

  1. #2 of 50 best companies in Estate Agent
  2. #2 of 49 best companies in Property management company
  3. #3 of 31 best companies in Property valuer
  4. #2 of 28 best companies in Property Rental Agency

About Ryder & Dutton Estate Agents - Royton

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 30-32 Rochdale Road, Royton, OL2 6QJ, Oldham, Greater Manchester, United Kingdom

  • 0161 925 3260

4.9

Excellent

TrustScore 5 out of 5

502 reviews

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4.9

All reviews

(502)

1,361 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend of…

Excellent service updated every step of the way ,knowledgeable and friendly staff who know the area’s well ,great to deal with Michaela, Jade ,Oliver and Maxine

15 September 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Royton

We appreciate your kind words and 5-star rating! We're so glad to hear you received excellent service and were updated every step. It's great our staff were knowledgeable and friendly.

Rated 5 out of 5 stars

Michaela was a star!

Michaela was a star! She was really helpful when buying my latest investment property. Regularly chasing up solicitors, prompt in her answers / resolutions to any issues. Made the whole process much easier and more pleasant! A refreshing change from previous experiences with estate agents. Thank you!

14 September 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Royton

We're happy to hear that our support made buying your investment property easier. It's great to know that our team's promptness and dedication provided a refreshing experience. Thank you for your positive feedback!

Rated 5 out of 5 stars

Sale of bungalow.

Very glad we chose Ryder and Dutton Royton as the estate agents to handle the sale of my late sisters bungalow. From Oliver carrying out the valuation to Michaela, Jade and Amber at the agency the transactions were carried out sympathetically and sensitively. Everyone was very professional and knowledgeable and kept me informed and updated throughout the process. Would highly recommend them.

3 September 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Royton

We appreciate your kind words regarding the handling of your sister's bungalow sale. We're so glad the team acted professionally and kept you informed with sensitivity. We value your recommendation!

Rated 5 out of 5 stars

Always professional and knowledgeable

Always professional and knowledgeable. Reasonable prices.

9 September 2025
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Reply from Ryder & Dutton Estate Agents - Royton

We appreciate your kind words regarding our team's knowledge and pricing. Thank you for your positive feedback!

Rated 5 out of 5 stars

House sale

Thank you to Michaela, Jade & Oliver during the recent sale of my house. Keeping me continually updated as the sale progressed.

30 August 2025
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Reply from Ryder & Dutton Estate Agents - Royton

We're happy to hear that you had a positive experience with our team during your house sale. We appreciate your recognition of our efforts to keep you informed.

Rated 5 out of 5 stars

Review on Ryder and Dutton

I found Michaela,Jade and Oliver at the Royton Ryder and Dutton Estate Agents .
Friendly,professional and very helpful. Keeping me informed on what was going on at all times.

8 August 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Royton

We're happy to hear that you found our team friendly, professional, and helpful. We appreciate you acknowledging our communication and are grateful for your positive feedback.

Rated 2 out of 5 stars

Never Again!

Really don’t know what they do for the money, Ryder & Dutton were the second estate agent we engaged with to sell our property, their performance was as poor as the first one we tried.
Zero imagination about promoting the house sale apart from constantly asking to reduce the price, which they suggested to be by £10k every time, and this was only when we phoned for updates, we feel it was a one way conversation getting little or no feedback without asking.
Their online portal didn’t work for at least 6 months so again another negative.
We were initially told they had people on their books who were looking for a property like ours, it’s a shame they didn’t materialise, my advice is go to a DIY store and make your own sign, it really couldn’t be any worse than our recent protracted sale experience. Cannot recommend.

26 August 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Royton

Hi Michael,

Thank you for your time this morning and for giving me the opportunity to speak with you to discuss your review.

Naturally I was disappointed to hear of your issues with our team during the sale of your property but the feedback you have provided is appreciated. Whilst there are some aspects of your review we do not entirely agree with, we will however absolutely take on board your comments. Our reputation, and the experience that our clients receive from us, is extremely important to us, and we are sorry that the service we provided to you did not meet your expectations.

Best wishes,
Jake Rowson
Sales Director
Ryder & Dutton - Head office

Rated 5 out of 5 stars

Well my house is nearly finalised now…

Well my house is nearly finalised now all thanks to the hard work of the team at royton . Brilliant throughout especially jade Amber and Oliver, couldn't ask for More.
Cheers guys
Callum

4 September 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Royton

We're happy to hear that our team's hard work resulted in a positive experience as your house neared completion. We appreciate your recognition and thank you for your feedback!

Rated 5 out of 5 stars

If you're looking for an estate agent…

If you're looking for an estate agent look no further. The customer service was amazing. The staff in Royton,, from Oliver setting up our sale to Jade and Michaela helping us along the way couldnt have been more helful. This was our first move in 25 years
so needed plenty of help and the staff were always available and couldn't have been more professional and friendly. Thanks again, all of you, for all your help. Sue and Ian

29 August 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Royton

We're so happy to hear about your positive experience! It's wonderful that our Royton team provided amazing customer service during your first move in 25 years. We appreciate your kind words and are grateful for your 5-star rating.

Rated 1 out of 5 stars

UNPROFESSIONAL, WASTE OF TIME

Valued our property less than all the other agents but was happy to list it at the price the other agents valuation but then continuously ask you to reduce. We were told they had clients suitable for us, they didn't! The only thing they do is ask you to lower the price, no work done on their side to encourage a sale. We had to ask for it to be put in the shop window & ask for better pictures. We felt they wasn't working for us. They are not flexible for viewings to suit the needs of viewer, just expect you to do it. They didn't fully look into viewers positions before allowing a viewing to go ahead as requested. PLEASE READ THE SMALL PRINT, THEY TIE YOU IN FOR 6 MONTHS AND THEN YOU HAVE TO GIVE 28 DAYS NOTICE. Also we experienced them being unprofessional, thinking they had put the phone down they continued to talk about us, laughing that they had lied about getting feedback for us when they hadn't. NEVER AGAIN AND WE DONT RECOMMEND!

4 September 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Royton

Dear Stephen/Lisa,

I am very sorry to read your review. I have emailed you to provide you with my mobile number and ask when would be a convenient time for me to call you to discuss your comments. I hope to hear from you soon.

Best wishes,
Jake Rowson
Sales Director
Ryder & Dutton, Head office

Rated 5 out of 5 stars

Houss sale

Great team effort from Oliver, Micheala &Jade keeping me informed every step of the way during the sale process of my house. Thank you .

29 August 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Royton

We're happy to hear that you were well-informed throughout the sale of your house. Thank you for recognizing the team's effort and sharing your positive experience.

Rated 5 out of 5 stars

From our first meeting with Oliver we were impressed

From our first meeting with Oliver, we were impressed with the professionalism of the whole team. Michaela kept us up to date with all developments and negotiations, she really was a star. The whole team were always helpful, courteous and accommodating and we would highly recommend Ryder & Dutton.

30 August 2025
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Reply from Ryder & Dutton Estate Agents - Royton

We're happy to hear that you were impressed with our team's professionalism and helpfulness. We appreciate your kind words regarding the updates and negotiations. Thank you for recommending us!

Rated 5 out of 5 stars

Ryder and Dutton (Royton)

Ryder and Dutton (Royton) have made moving house very easy.
From Oliver coming to value our house and putting it on the market to Michaela helping with our sale and being at the end of the phone/ email whenever we needed. The whole team with Michaela, Jade, Maxine and Oliver have been fantastic and very helpful. We sold within 4 weeks of it being on the market completed in just over 3 months. Staff have always been very knowledgeable and offered brilliant advice. I strongly recommended their services.

22 August 2025
Unprompted review
Ryder & Dutton Estate Agents - Royton logo

Reply from Ryder & Dutton Estate Agents - Royton

We're happy to hear that our team made moving easy for you. It's great to know that the team was helpful and knowledgeable, offering brilliant advice. We appreciate you recommending our services!

Rated 5 out of 5 stars

Ryder and Dutton

Jade and Micheala dealt with all our enquiries professionally and efficiently

8 August 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Royton

We're happy to hear that our team members were professional and efficient in handling your inquiries. Thank you for your positive feedback!

Rated 5 out of 5 stars

Thank you for your very professional…

Thank you for your very professional service👍from start to finish👍especially the staff at your Royton branch thanks to Jenny Michaela Jade Maxine and Oliver 👍Thanks again

28 August 2025
Unprompted review
Ryder & Dutton Estate Agents - Royton logo

Reply from Ryder & Dutton Estate Agents - Royton

We're happy to hear that you received professional service from our Royton branch. We appreciate your positive feedback and are grateful for your recognition of our team's efforts.

Rated 5 out of 5 stars

Great communication

Michaela, Jade and Oliver Made the process of selling our house smooth as possible. Michaela was always on hand to answer any questions. Fantastic team thank you!!

27 June 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Royton

We're happy to hear that the house selling process was smooth for you. We appreciate your recognition of the team's dedication to answering your questions. Thank you!

Rated 5 out of 5 stars

Very good experience with Ryder and…

Very good experience with Ryder and Dutton
Veda, Jade and Michaela always available to answer any questions, would definitely recommend and use them again

27 August 2025
Unprompted review
Ryder & Dutton Estate Agents - Royton logo

Reply from Ryder & Dutton Estate Agents - Royton

We're happy to hear that you had a very good experience. We appreciate your positive feedback regarding our team's availability and assistance. Thank you for recommending us!

Rated 5 out of 5 stars

Sale of Property

The team at Ryder and Dutton have been very professional and friendly throughout the process and assisting me in the sale of a property owned by a deceased relative. Special thanks to Oliver White who did the initial valuation and his team dealing the viewings and offers and Veda Banks who did much of the chasing of the various lawyers etc after the offer was accepted. All the team were approachable, friendly and proactive in their dealings with me. Although the overall process took longer than I had hoped none of delays were due to Ryder and Dutton and to be fair to them they did warn me about the length of time a sale can take .

26 August 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Royton

We appreciate your positive feedback regarding our team's professionalism and support during the property sale. We're glad our team was approachable and proactive, especially with the complexities involved. We appreciate you mentioning the delays were not due to us. Thank you!

Rated 5 out of 5 stars

Great service from a great team

Great service from a great team! From the house evaluation through to the sale (despite complications in the chain) the Ryder and Dutton team from Owen to Jade to Jenny and Michaela who helped at different stages of the process I was always kept updated and they followed up when we needed to push the chain along. They made the moving day really easy for me giving me simple instructions for what I needed to do with keys etc and they supported all viewings and were respectful in how they managed people round the property. Thank you for all your help and as I say great service!

22 August 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Royton

We appreciate you sharing your positive experience. We're glad the team kept you updated throughout the sale, even with complications. We're happy the moving day was easy for you and that viewings were well-managed. Thank you for your kind words!

Rated 5 out of 5 stars

I would like to thank Jade and all the…

I would like to thank Jade and all the staff at the the Royton office for making the purchase of our new home as easy as possible. I have now got the keys, this is were the the hard work starts.

8 August 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Royton

We appreciate you taking the time to leave a review. We're so glad the Royton team, including Jade, made buying your new home easier, and we wish you all the best as you settle in.

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