Ryder & Dutton Estate Agents Reviews 4,033

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,490 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and professional approach. Many people highlight the exceptional customer service, noting the personalized and understanding approach they received. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some customers also noted issues with communication, specifically mentioning instances where they were told someone would call back but didn't, and a lack of communication from the company regarding buyer's solicitors.

What people talk about most

Staff

Consumers consistently find staff to be positive, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the politeness, proactivity, and efficiency... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the prompt and super-fast... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We want to thank all at Ryder and Dutton for making our home move dream come true. The staff have guided us through a very quick sale. Everyone at Ryder and Dutton has been great right from the first... See more

Rated 5 out of 5 stars

Great personal touch with selling our house. Helpful friendly and supportive at all times. Jo Hardcastle was great at all stages of the sale and gave us full confidence in the process. Oliver and the... See more

Rated 5 out of 5 stars

Geraldine was a brilliant move manager and made the process seamless. She constantly checked in with us and the solicitors and kept us updated every single week without a miss. She also answered all o... See more

Rated 5 out of 5 stars

The valuation and sales team at Ryder Dutton did a great job. They organised a lot of viewings of our property and replied very promptly to all our queries. They were always polite and proactive. They... See more


Company details

  1. #3 of 52 best companies in Estate Agent
  2. #2 of 50 best companies in Property management company
  3. #2 of 29 best companies in Property valuer
  4. #3 of 27 best companies in Property Rental Agency

About Ryder & Dutton Estate Agents

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info


4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

Jessica from Ryder and Dutton was great…

Jessica from Ryder and Dutton was great from start to finish informative and helpful at all times always on hand and always rang back if she was busy. Excellent service.

10 April 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're really happy to hear that you found the service informative and helpful, thanks for taking the time to leave us a review!

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Jessica was great throughout the selling process, very friendly and helpful. Geraldine helped with progressing to completion with lots of chasing and updates regularly. Would recommend

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

We had a really quick and seamless sale of our house. Geraldine Marsden managed the sale extremely well and kept us informed throughout the whole process. She certainly took the stress out of moving!

27 March 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're really happy to hear about your fast house sale! It's great to know the sale was managed well and that we kept you informed 🏠

Rated 5 out of 5 stars

Special Thanks to move manager Geraldine Marsden

Sold house finally with Ryder and Dutton after it falling through 3 times due to unforeseen circumstances.
When it fell through they immediately sold it again rapid did the viewings and dealt with everything efficiently. The Oldham branch were fantastic especially Jessica and Amy. When the Sale was handed over to the move manager Geraldine she was efficient and always updated me even without asking , if I ever emailed she would respond immediately and also liaised with my solicitors and the buyers to hurry things along. Would defiantly use agai.

2 April 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents

We're so glad we could help you sell your house despite the challenges. Thank you for your positive feedback! ⭐

Rated 4 out of 5 stars

Professional dealing of the estate…

Professional dealing of the estate agents from the beginning.
Emma Hanley was very helpful and was quick with her dealings and responses to our queries. Thank you the whole team

9 April 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents

We appreciate you sharing your positive experience. It's great to hear that you found our team professional and that our responses to your queries were quick and helpful.

Rated 4 out of 5 stars

Our experience with Ryder and Dutton…

Our experience with Ryder and Dutton throughout the move between properties was more than satisfactory, with clear and frequent communication between us and Geraldine, she kept us up to date constantly throughout the process and would definitely recommend her.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Used for both selling and buying on…

Used for both selling and buying on both occasions, Geraldine who handled my case was always quick to respond to any issues I had on both occasions they were fantastic throughout the entire process.

3 April 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents

Happy to hear that you had a good experience, thanks for the feedback!

Rated 5 out of 5 stars

Ryder & Dutton (particularly Kia) were absolutely spot on.

We sold our house through Ryder and Dutton; Kia was the main person we worked with.
She was exceptional; unfailingly professional, very friendly and an excellent communicator. The sale process was not straightforward (some conveyancing difficulties), Kia was supportive throughout, we could not have asked for more from her, or Ryder & Dutton. We're delighted with the service we received from Ryder & Dutton & will choose them (& particularly Kia) again, when we come to sell again - they set the standard for the rest of the industry to follow.
Highly recommended.

2 April 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

Thank you for your wonderful review and five-star rating. We're happy to hear that you were delighted with the service and found our team member to be professional and an excellent communicator during the sale of your house. We appreciate your recommendation.

Rated 5 out of 5 stars

Thank you Ryder & Dutton for helping us…

Thank you Ryder & Dutton for helping us to secure our forever home! We found our dream home and they helped us to sell ours within 2 weeks, which meant our offer was accepted. We had some difficulty with the sellers solicitors but Catherine went above and beyond to help hurry the process along. Catherine was polite, friendly and helpful throughout a stressful time. She did more than within her job role to help. We can’t thank you enough and we are super happy in our lovely home!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

They are very helpful and polite

They are very helpful all throughout the process.

8 April 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents

We are happy to know that we were helpful during the entire process. We appreciate your positive feedback.

Rated 5 out of 5 stars

Fast and quick!

Id like to thank Geraldine and Lacey for there wonderful support in helping us move homes. Everything was quick swift and we are just completing our move to our new home.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Catherine Sailsbury

This review is for Catherine Sailsbury our move manager.
I can't put into words how amazing this lady is !! Nothing was ever to much trouble. She went above and beyond to chase solicitors. I felt like at times she was the only person we could turn to she always had the best advise and she always took away any worries we had. This review won't do her enough justice, without her we probably wouldn't have manged the whole process she's been amazing !
I'll actually be sad to not receive phone calls and have a chat with her her services are worth more than 5*.

Thank you so much for everything.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Big thanks to Catherine Salisbury!

Big thanks to Catherine Salisbury and the rest of the team at Rochdale Ryder & Dutton! My solicitor was unfortunately not the most communicative and Catherine was the saving grace of the whole process. Super proactive and communicative, and often the only reason I knew where things were at. As an added plus also just extremely lovely to engage with, and never made me feel like any of my questions or follow ups were a bother. Definitely a credit to the Ryder & Dutton Rochdale team

2 April 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear about your positive experience! We appreciate your recognition of the team's proactive communication and support. It's great to know we made the process smoother for you, and we thank you for your kind words.

Rated 5 out of 5 stars

Great service

Catherine Salisbury was fantastic to work with and looked after us every step of the way. Our home purchase was quite stressful and lengthy but Catherine was very kind, understanding and also kept me informed at all times.

I can't thank her enough for helping me chase progress and for her patience.

I would also like to thank Brooke Adams for her initial support on our case, her excellent communication and fast replies helped us greatly. Thank you!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Definitly recommended.

Definitly recommended.
Milly from sale department very helpful and Nice person.

1 April 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents

We're happy to hear that you had a positive experience. We appreciate you mentioning our helpful sales team!

Rated 5 out of 5 stars

Felt like a valued customer, excellent!!

Ryder and Dutton are professional, friendly and quick.
I was looked after by Kia, who made my house sale a smooth, stress free experience. I would highly recommend to family and friends.

7 April 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents

It was a pleasure working with you Julie. Thank you for your review :)

Rated 5 out of 5 stars

Geraldine Marsden and Michaela Hewson…

Geraldine Marsden and Michaela Hewson were my contacts during the sale of my parents house and they didn't disappoint. They were extremely proactive and always available to offer assistance. Overall Ryder & Dutton are a fantastic estate agent to use, no complaints whatsoever and would recommend.

7 April 2026
Unprompted review

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