Ryder & Dutton Estate Agents Reviews 4,033

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,490 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and professional approach. Many people highlight the exceptional customer service, noting the personalized and understanding approach they received. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some customers also noted issues with communication, specifically mentioning instances where they were told someone would call back but didn't, and a lack of communication from the company regarding buyer's solicitors.

What people talk about most

Staff

Consumers consistently find staff to be positive, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the politeness, proactivity, and efficiency... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the prompt and super-fast... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We want to thank all at Ryder and Dutton for making our home move dream come true. The staff have guided us through a very quick sale. Everyone at Ryder and Dutton has been great right from the first... See more

Rated 5 out of 5 stars

Great personal touch with selling our house. Helpful friendly and supportive at all times. Jo Hardcastle was great at all stages of the sale and gave us full confidence in the process. Oliver and the... See more

Rated 5 out of 5 stars

Geraldine was a brilliant move manager and made the process seamless. She constantly checked in with us and the solicitors and kept us updated every single week without a miss. She also answered all o... See more

Rated 5 out of 5 stars

The valuation and sales team at Ryder Dutton did a great job. They organised a lot of viewings of our property and replied very promptly to all our queries. They were always polite and proactive. They... See more


Company details

  1. #3 of 52 best companies in Estate Agent
  2. #2 of 50 best companies in Property management company
  3. #2 of 30 best companies in Property valuer
  4. #3 of 27 best companies in Property Rental Agency

About Ryder & Dutton Estate Agents

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

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Contact info


4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

Professional, Supportive Service from Catherine Salisbury and the Ryder & Dutton Heywood Team

I had a great experience with the Heywood branch of Ryder & Dutton during my recent house purchase. Catherine Salisbury and the rest of the team were excellent, keeping me fully in the loop with clear and timely communication throughout the process.

The service from start to finish was professional, and I'd like to thank the whole team for their efforts.

I would highly recommend Ryder & Dutton their professional and supportive service.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

I am writing to express my sincere…



I am writing to express my sincere appreciation for the great service I received during the recent sale of my parents’ property.

This was a very emotional, heartrenching and stressful time for me and my family, as the house had been our family home for over 63 years. However, the experience was made significantly easier thanks to the exceptional support provided by Catherine Salisbury. 

From start to finish, she kept me fully informed at every stage, ensuring I always understood what was happening and what to expect next. Her communication was clear, timely, and reassuring, which made a tremendous difference during what could have been an overwhelming experience.

In fact, her level of dedication and assistance exceeded that of the solicitor involved. She consistently demonstrated professionalism, empathy, and a genuine commitment to achieving the best possible outcome.

I am truly grateful for her hard work and support, and I would not hesitate to recommend your services to others based on this experience.

Thank you once again for such exemplary service Catherine and the rest of the team.

Mrs Lynne Barnett 

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience as buyers with Ryder &…

Great experience as buyers with Ryder & Dutton Holmfirth. Our purchase took longer than expected due to some unforeseen conveyancing hurdles, but Kia made the process as smooth and fast as possible - she was friendly, personable, and always available if we had any questions for the vendor. Thank you!

24 March 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

Thank you for your lovely review - we all hope you will be very happy in your new home when you move in on the 2nd :)

Rated 4 out of 5 stars

IT was overall good experience with Catherine

IT was overall good experience with them. All the staff we came into contact with throughout the process have been amazing. Thank you to Lois, Kelsey, James & others who arranged the viewings and Nikita too who provided weekly updates and advice. Thank you to Caroline who did the majority of our escorted viewings. A big thank you to Nicole too who was professional throughout despite the less than plain sailing near the end! Would highly recommend! Thank you.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Dan Grundy/Rachael Hilton

Dan Grundy was great. Very informative and professional showing me around the property. Rachael Hilton was wonderful. Great experience, thankyou

19 March 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

Thanks for leaving another review for Dan and Rachael. I'm glad our team have provided you with a professional service.

Rated 5 out of 5 stars

What a fantastic estate agents

What a fantastic estate agents
All the staff are amazing and so knowledgeable and very helpful.
Perfect from start of process selling house to completion, would highly recommend this estate agents.

A massive thank you to Emmy
Who made the whole process easier and kept me informed on how everything was proceeding,
And was brilliant from start to finish, Emmy is such a wonderful person to speak with and is very knowledgeable on the whole process.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Emmy was amazing

Emmy kept me regularly informed on all the progress of my house purchase. She was friendly and supportive. Happily contacted sellers on several occasions when I needed answers on a variety of things. Would highly recommend your estate agents and all the team

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Friendly staff who went the extra mile…

Friendly staff who went the extra mile for us to see our purchase through yo final completion. Everyone in the Uppermill office were always helpful whenever we had a query and Jenny kept us in the loop at every stage. Great service 👏 and great team 👏. Thank you also for the sweet treats too 😋

20 March 2026
Rated 5 out of 5 stars

Brilliant team at R&D Slaithwaite

Throughout the process, Ryder and Dutton were informative and communicated really well, making the purchasing process as smooth as possible. We can’t thank the Slaithwaite office enough, especially Martha who leaded our purchase. We’re really happy with the new home and will definitely be using Ryder and Dutton in the future

13 March 2026
Unprompted review
Rated 5 out of 5 stars

How practical and kind they were

The process was very long, however Ryder and Dutton was always there to support me through the process. They were reliable, steadfast with decisions and just great at doing their job

19 March 2026
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We appreciate your positive feedback and are so glad we could support you through the long process!

Rated 5 out of 5 stars

Really happy with the service provided…

Really happy with the service provided especially Catherine Salisbury who went up and beyond !, she was in constant contact letting me know every step of the way, she’s very good at her job and a great asset to Ryder & Dutton, really happy !

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

First Class Service from Ryder & Dutton. I dealt with the Chadderton Branch (selling my house in Failsworth).
Right from the initial valuation by Matt through the viewings conducted by various members of the branch service was excellent.
Special thanks to Catherine Salisbury who took over the sale after I had accepted the final offer dealing proactively with both sets of Solicitors helping to smooth the process through to Completion.

20 March 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear that you had a first-class experience with our team. We appreciate your positive feedback regarding the valuation and viewings. We're so glad that the sale was smooth, and we thank you for recognizing the team's proactive efforts.

Rated 5 out of 5 stars

Amazing service!!!

Amazing service!!!
Catherine Salisbury took care of us through the purchase of a BTL. Exceptional communication, checking in from time to time and chasing other key players in the process which was super helpful. Couldn't have asked for a better service. Helped that she was so friendly too!!

20 March 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We appreciate you sharing your feedback! We're happy to hear that you received amazing service and found our communication helpful during your purchase. It's great to know our support made the process better for you.

Rated 5 out of 5 stars

We had a fantastic experience with…

We had a fantastic experience with Ryder and Dutton during the sale of our home. From start to finish, the service was professional, responsive, and genuinely supportive.

A special mention goes to Martha, who truly went above and beyond throughout what turned out to be a complex sale. Her dedication, persistence, and clear communication made a real difference, keeping everything on track and reducing what could have been a very stressful process.

We always felt well-informed and confident that we were in safe hands. We wouldn’t hesitate to recommend their services to anyone looking to buy or sell a property.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Property Sale

Catherine was brilliant throughout the process of selling our property with her exeptional support & communication

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Dylan and Laura

Both Dylan and Laura were really helpful in supporting me through the purchase of my first house. The sale went through quickly with no issues whatsoever, both Dylan and Laura kept me updated throughout the whole process which I was really grateful for!

6 March 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're really happy to hear that you found our support helpful during your first home purchase! 🏠

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