I really like a few ryderwear products but the business itself is only okay. Nothing is worth full price, many materials are cheap and thin. Returns policy only offers store credit, and you have to p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Over the last 10 years, Ryderwear has perfected the synergy between fashion and fitness. Whether it’s gym gear for the hardcore bodybuilder, performance compression wear for the serious athlete or funky street for looking your best, Ryderwear sets the standard.
10-14 Alfred Avenue, 5009, Beverley, Australia
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Received a pair of shorts, not new and without a tag, with defects in material and elastic and obvious stretching. I sent details to the company and was told it's not on them. It's my problem. Do not buy.

Reply from Ryderwear
I've been buying ryderwear for about 5 years, I loved their nkd and nkd align leggings. I bought a pair this month of the nkd leggings and they are not the same. Cheaper, thinner material, slightly shorter waistband and they feel infinitely cheaper. Not to mention, there's hardly any range of leggings to choose from now if you don't want a scrunch bum and enjoy the feeling of your pants between your cheeks 24/7.
I'll be trying other brands now to find a new staple legging.

Reply from Ryderwear
I WAS an avid fan of Ryderwear shoes and have been purchasing them for years. After returning a pair because they didn't fit correctly I was issued a credit voucher that didn't work. I contacted them to inquire why I couldn't use the credit and I was scrutinized over using different email accounts and accused of fraud and patronised like a little kid accused of stealing candy. I own a few different companies and have different email clients configured on different devices so when I check out depending on the device that email is used. I always checked out as a guest.
This was their response..
'Thank you for your response.
It has come to our attention that you have been purchasing only footwear through multiple email addresses, including:
***email address ***
***email address ***
***email address ***
***email address ***
Should you wish to stock Ryderwear in line with our policies, simply head to the 'Wholesale' link in the footer of our website and create an account.
Our Wholesale Manager will then review your details and be in touch with you within a few days.
Fraudulent activities such as fraudulent reselling of products not purchased through Wholesale undermine the trust we place in our valued customers, and we take such matters very seriously. As a result of this report, we have put into effect strict monitoring measures for all orders linked to your residential address, name, phone number, and email addresses. Moving forward, we will be closely scrutinizing any future orders associated with your accounts.
We sincerely hope that this email serves as a turning point and that you will henceforth conduct yourself in accordance with our company's values and principles.''
I don't want to stock anything..I didn't buy enough shoes to resell and make a living, plus am I only reselling size 7??..It's moronic. I like their shoes so I bought a fair amount for myself and as a present for my partner over the years..nothing extravagant either.
To be accused of fraud and treated like a child simply over using various email addresses of companies I OWN is DISGUSTING. Fair to say that my love for Ryder wear shoes has quickly dissipated.
The absolute audacity of these people is next level.

Reply from Ryderwear
I understand that Ryderwear is based in Australia but why is it heavily advertised to UK customers? I ordered 2 shorts in Large and they end up feeling like size Small, they're way too tight and uncomfortable. I can't even return these as it was from a sale and the items are non-refundable, even if I could I'd still have to pay for a shipping label. Another thing is... why is shipping so ridiculously expensive? Your products already cost us a lot even during the sales. Unfortuntely I wasted a lot of money.

Reply from Ryderwear
Scam website. The products are overpriced. Following my purchase, I was asked to leave a 5 star review for a chance to win $50. I suspect that’s how they collect 5 star reviews to make their products look better than they are. Absolutely disgusting. Ryderwear lost my trust and respect as a customer after this. I also left a negative review on their website, which was never published. I think they only publish good reviews and filter out the negative feedback to make people think their products are good when they are not. It’s a scam. Find better leggings for 1/3 of the price at tk maxx.

Reply from Ryderwear
Exceptional speed. Order yesterday at 9:20am (first day of Easter sale) and got my order next day. And this was regular shipping. Oh my! Really exceptional work. #GoRyderwear

Reply from Ryderwear
Review from 7 March 2021: Really good quality. Also good prices. Nice clothing. Fits perfect. very fast shipping, no delay. I'm not giving 5 stars only because of the shipping cost outside UK. Overall really good. Would recommend and buy again.
Edit: I had to lower it to three stars for a few reasons: the German site is quite slow and cumbersome. many clothes on the English site are not available on the German one and vice versa. the offers and prices offered by the English site are significantly better than the German site. on the English site very often most sizes are sold out. Furthermore, on the German site you can only pay by credit card. Such a pity.
Edit n.2 : 3 years have passed, and all the problems are still there. Literally not ONE of the problems has been solved. German site still really slow, English site always everything sold out, German site not having HALF of the stuff there is on the English one, and the impossibility of paying with something that isn't a credit card, like for example PayPal or Überweisung or other methods... Well,until then I'm not going to buy from you,not because I don't want, but because I can't...

Reply from Ryderwear
I so wanted to try this brand. I’m between sizes so thought S could be little snug based on reviews and ordered M
The scrunch honey cobalt shade is little more forgiving so will probably wear again but olive honey scrunch is awful
You can see everything; it’s oddly stitched round scrunch so doesn’t give nice effect.
Certainly going in the bin. Will not purchase or recommend

Reply from Ryderwear
Think this may be my first review ever ; but this company and its customer service have been so unbelievably poor - i would 100% not recommend. Competitor companies work smoothly and this has just been a disaster from the get go. Over two weeks of holding my money and no help from customer service until prompted several times.

Reply from Ryderwear
I absolutely love ryderwear shorts but I will no longer be making purchases. I will not be paying £9.99 for a delivery that could take weeks to come .

Reply from Ryderwear
Ordered yesterday and received the next day! Amazing delivery and the quality and fit are perfect. True to sizing. I have never ordered from Ryderwear in the past but will definitely wear more of these products. Highly recommend!

Reply from Ryderwear
Today I received two pairs of leggings. One came with stains and completely see through that they cannot even be worn, and the other with a big pull. The quality was like something you will buy from SHEIN. Am so disappointed at the quality it’s gone so much downhill.

Reply from Ryderwear
I recently made an order and have been a repeat customer. I even previously wrote a 5 review back on here. I was shocked to see the price increase. Basically double for the same items. I was also shocked to see £9.99 for 6-10 day shipping. I went back to look at previous orders and my shipping used to be £3.99 for 1-3 day delivery, sometimes free. Plus you pay insurance on top of shipping for the items now too. When I ordered last my items used to be here within a day and I was always super impressed. Shame but will likely be my last order.

Reply from Ryderwear
Bought some pants, they are very confortable to wear and look great. but after wearing them for one day the tissue started dissolving...
1. I bought 2 pairs of leggings on a brand new account (having never used the company before)
2. When I received them, due the tight and quite rough and stiff material, they were too small, and did not feel comfortable.
3. I returned the two pairs of leggings to re-order in a different size - due to the free return on this occasion, as I intended to replace them, I was given a 'gift card' amount rather than a monetary refund.
4. I had to use another email in order to use the same discount code I used the first time (frustrating, as I only wanted to change the size of the leggings!) I added a sports bra to my order too.
5. I received the two pairs of leggings in a size M, which I could now fit on more comfortably. However, the material was still not great. I certainly didn't feel these were squat-proof. I could see the wear already on the seam on the bum! The sports bra (providing you don't need much support) was really nice, but way too small if you have boobs - size up!
6. I paid £4 to return the sports bra and 2x leggings.
7. I received a monetary refund for the sports bra only. I received the 'gift card' refund for the leggings, despite spending £4 to return all items.
8. I asked customer contact to refund this into my account, and explained why I had had to do a makeshift exchange on the leggings.
Good customer service would grant it considering I paid for the return on this occasion, but they have not. Whilst I understand the policies are there for a reason, overriding this and doing the right thing would have made a much better impression, and in the next few months, I'd have tried different products (I would have ordered the sports bras in a size up in the future).
Disappointed.
Products labeled with the same colour name can be a colour mismatch, and customer support will not help you with that.
Omg love love LOVE!! My order just arrived today got the scrunch seamless and the extreme scrunch shorts in size medium (I’m usually a size 10 in bottoms) and they fit perfectlyyyyy!!! I’m definitely going to order more now I know what their products are like and true to size. Easy and fast delivery. Thank you Ryderwear!!
Great quality and quick refund. Thank you. I will back for sure!:)
Avoid Ryderwear! Black Friday 30 day return policy!
Any returns have to be made within 30 days so any gifts wont be returnable if they don’t fit on Christmas Day. Very poor customer service.
My Advice: Buy elsewhere for your gym gear - there’s better out there that doesn’t take 2 weeks to arrive from Australia and give you zero help if you need it.
Baaa Humbug Ryderwear .. Big Mistake!!
My partner ordered some gym wear for me for Christmas. Unfortunately I lost all my confidence after trying on the leggings. They were comfy but super see through. You could see everything 😳 I wouldn't dare step out the door in them. The sports bras are very comfy again but there are already threads coming out of the seams on one of them. Good for comfort but poor materials used for the amount you have to pay. Sorry we won't be ordering again.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.