I really like a few ryderwear products but the business itself is only okay. Nothing is worth full price, many materials are cheap and thin. Returns policy only offers store credit, and you have to p... See more
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Over the last 10 years, Ryderwear has perfected the synergy between fashion and fitness. Whether it’s gym gear for the hardcore bodybuilder, performance compression wear for the serious athlete or funky street for looking your best, Ryderwear sets the standard.
10-14 Alfred Avenue, 5009, Beverley, Australia
Replied to 95% of negative reviews
Typically replies within 1 week
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Read the return policy for your country first! I saw on the website it said Free 30 day returns so I thought ok if it doesn’t fit I’ll just send it back and get a different size. The leggings came and the size was all off. I ordered 2 pairs in the same size and they fit completely different. I don’t really think the quality is there. I tried returning the pair that didn’t fit and it said I had to pay $9 to return it. Not a big deal, but if it says Free, it should be free! I reached out to customer service and they said it was because I lived in the US. I think it’s misleading because it doesn’t say that in the listing it just says free returns. That turned me off so I will not be purchasing from them again.

Reply from Ryderwear
Bought a pair of gym leggings for my partner as a present going off her size and size chart on their page and unfortunately when arrive they were too small for her riding up crothch so not good for exercise. Contacted Ryderwear and exchange was no problem just had to pay to send back to aid from the uk. Spoke to them about sizing before ordering replacement and they said try different material as more stretchy, so my partner chose different ones had them shipped going off again model size on the site and my partners sizes were well in that size bracket but then again same issue too tight riding up The
groin. Really annoyed now as it will cost us to send back to go through whole process again. The next size up we will try but going off my partners size they are showing too big. Need to sort out their size guide

Reply from Ryderwear
I ordered some gym wear online, I honestly was a bit nervous when I ordered the gym wear as I did read the reviews after purchasing from Ryderwear and they were not very positive.
However, my order not only arrived on time from Australia to the UK but the quality of the gym wear was amazing that I had to write this review as not all experiences are the same. ☺️
But I have to give this brand a 5* rating for the service I received and the quality of the gym wear.

Reply from Ryderwear
Purchased a few items from Ryderwear after being burnt from them a few years back, figured i would give them another try, first of all the sizing across different tights is appalling, one pair of tights fit perfect whilst the next pair could not get on comfortably, then went to return and they will only allow you to return via their portal having to pay more money, i asked for the returns address and they refused! Along with the fact that some item on sale could not even be returned. Also not being able to select store refund and only a credit or exchange is disgusting, where is the customer service?! They are there for a money grab and nothing more. Ryderwear has lost me yet again! onto to bigger and better!

Reply from Ryderwear
Absolutely shocked by how terrible my experience with Ryderwear was.
I ordered a pair of men’s size M pants — my usual size across multiple brands. When they arrived, I literally couldn’t even get my foot through the leg opening. Not just tight — physically impossible.
To make sure it wasn’t just me, I tried my wife’s women’s size S skinny jeans — and somehow, those fit better.
That’s right: women’s SKINNY jeans, size SMALL, fit better than Ryderwear’s men's size M pants.
I reached out to their customer service, genuinely expecting they'd take one look and realize this was clearly a design defect.
Instead, I got cold, copy-paste replies blaming it on "sizing" and refusing to take any responsibility.
How can you even call yourself a fitness brand if your customers can't put your clothes on?
To make it worse, their website says nothing about extreme ankle compression or weird sizing. No warnings. No heads-up. Nothing.
If I had known, I would've never wasted my money.
Honestly, it feels like Ryderwear just wants to take your money and shrug their shoulders when there’s a problem. No care, no accountability, no real customer service.
After this experience, I’m done with this company — forever.
I’ll stick with brands like Nike that actually know how to make clothes for real athletes and care when something goes wrong.
If you’re thinking about ordering from Ryderwear, don’t make the same mistake I did.
Save your time, your money, and your energy. Trust me — they don’t deserve your business.
UPDATE after Ryderwear’s response:
I appreciate you taking the time to reply, but honestly? Your message feels like a carefully polished way of saying, “we don’t care.”
Let me be very clear — this isn’t about some minor sizing issue or “personal preference.” This is about me ordering men’s size M pants, my regular size, and not even being able to get my foot through the leg opening. That’s not a preference. That’s a failure of basic product design.
And your answer, saying it's all within normal expectations? That’s insulting.
You talk about “detailed sizing information,” but where on the product page does it say anything like:
“Warning: ankle opening may be so small you literally won’t be able to wear them”?
Nowhere. That’s not detail — that’s deception by omission. I didn’t buy a fashion experiment. I bought what I thought was functional gym wear. What I got was an unwearable product and a robotic wall of excuses.
What’s worse is how confidently you say your “multiple team members” reviewed it. So several people at your company looked at pants a grown man couldn’t even wear — and decided that’s fine? That’s your quality control?
It blows my mind that a fitness brand — one that sells to people of all shapes and sizes — sees no problem here. I’m just a regular guy with average proportions and average expectations: I want to wear what I buy.
Instead, I’ve wasted my time, money, and energy, and got nothing in return but empty sympathy and the promise that “feedback has been passed on.” That doesn’t help me. That doesn’t fix anything.
I’m done with Ryderwear. And if you’re reading this and wondering whether to trust them with your money — don’t. You deserve better.

Reply from Ryderwear
I'm disappointed this year's haul from Ryderwear was not as pleasing as last year. The products were not as good quality and returns were very, very disappointing. You could only get exchanges or store credit. To return items it was £5.99 and to make an exchange it was more then double that, with a card payment needing to be made prior to completing the exchange. For international customers it leaves a sour taste in the mouth and I'm afraid this will be my last purchase from Ryderwear.

Reply from Ryderwear
Ryderwear changed companies that collect payments without being authorised to do so or any notification regarding any change. When I tried to cancel.my sons membership using g the email I signed up on I received a reply that the account was closed so thought nothing more of it. That was until months later I realised the payments were still coming out every week. Email after email Ryderwear said they had no record of payments and debit success no longer responded at all then I was informed they use another company. I contacted my bank and had all payments stopped and the name of who was collecting payments and contacted them. Payfix was collecting the payments now and had my details and that all funds go to ryderwear flinders park but ryderwear are claiming they have no record of payments in my name, my sons name or anyone at my address. And despite all the communication back an forth they still haven't cancelled his membership. I received a text message saying I had missed payment from ryderwear to my number they have no record of apparently.

Reply from Ryderwear
nicole who works reception is the most friendly person and makes me feel so comfortable coming into the gym!

Reply from Ryderwear
Terrible service, he discount code wouldn't work when I was placing order. I followed up in email to ask for discount code to be added. Customer service said they were unable to process so I requested order to be cancelled. Then I never received a response and they sent the order anyway.
I will not use ever again.
Update 22/04 I have been blocked from raising a return stating that they were final sale items (they were purchased before the sale) so now I am left with the items I do not want. I have never been as disgusted with a company as now.

Reply from Ryderwear
Don't think we have a company in Australia that is as good with their customers as Ryderwear?
Delivery is next day (every time for me)
Clothes are exceptionally good quality and great longevity, and their selection is fantastic.
Only thing I wish they'd sell is 'loose fitting Tracksuit pants' but hey, I'll get by.

Reply from Ryderwear
Buyer beware, there are no refunds, only store credit.
Unlike all other online retailers, this company’s policy does not allow refunds. That would usually be fine but the quality of their products is terrible. I ordered 2 different singlets from them which were extremely thin material, poorly made and wouldn’t survive a single wash. Store credit is not acceptable as I would never purchase another item from them given this experience and quality.

Reply from Ryderwear
When I queried why I have to pay for insurance on top of shipping they couldn’t give me a straight answer, the company should be held accountable for your order until it reaches you, but not ryderwear.
If you want to return anything you won’t get a refund, only store credit, this is unacceptable! But if you query them they will just say “it’s our policy”.
Sizes are inconsistent.
Don’t seem to care about their customers.
I won’t be ordering from them again.

Reply from Ryderwear
They refused to refund me my money. They gave me store credit. Their product is horrible, looks awful on the body. They are not a honest company. Better to stay clear of them.

Reply from Ryderwear
I bought four items during the Black Friday sales and wanted to return them. First, I had to pay €10 for shipping both ways, totaling €20. In the end, they only issued a pathetic £61 gift card, even though I originally paid €77.95 for the items. This is a scam. Avoid this scammer website!

Reply from Ryderwear
Purchased 3 pairs of trainers. They cause pain when wearing them both me and my wife. Clearly unsuitable for purpose. They refuse to refund me my money. Absolute disgrace of a company. They say i can have store credit or swap. I don't wish to purchase anything from them and they simply will not listen.
Mis-selling items to rob people of their hard earned money. Thieves
It’s been three days, and I’m still waiting for contact. While customer service responds quickly, they just keep redirecting me with no real solution. I’ve almost lost hope. Don’t believe in the positive reviews – wasted my money! Avoid this brand at all costs!
6 days later and they are ignoring me completely. This is how they do business. Take customers money, run and hide.

Reply from Ryderwear
I ordered leggings from Ryderwear, and I regret it! The quality is awful – completely see-through, which makes them unwearable. The sizing is way off; I usually wear a Medium, but these were so tight I could barely breathe. To make things worse, you have to pay for returns, which is ridiculous for such poor-quality items.
It’s been three months, and I’m still waiting for a replacement. While customer service responds quickly, they just keep redirecting me with no real solution. At this point, I’ve lost hope. Don’t believe the positive reviews – I wish I had saved my money! Avoid this brand!

Reply from Ryderwear
Do not order from this company anymore!!! Horrible experience.
I used to buy my gym clothes from ryderwear all the time. Their clothing is now utterly see-through (you can see freckles through the pants and the details of your kitty) and mishappen in quality (think Temu - lumpy padding, crooked and cheap stitching, material that won't hold boobs in etc) but 10x the price). I spent over $200 on 4 items - three of which are see through (shorts, bra and a bodysuit) and one (bra) which is completely deformed and misshappen - as is the see-through bra.
When I reached out to ask for a refund and to return the items they flat out refused and stated that there is nothing wrong with this quality so they can only exchange for more items. I do not want more see-through clothing that I will get kicked out of my gym for or could never ever wear in public.
One rep even had the audacity to tell me I should wear a different g-string? There is no line-proof g-string on the planet that will stop these items from being see-through or mishappen. I put a book under the fabric of the items in the dark in my kitchen and you could read the title and author name etc as though there was no material at all. A sheet of toilet paper in my house covered the title.
Unfortunately this company has changed its tack and I will never be ordering from them again.

Reply from Ryderwear
I would like to say these shorts are just for aesthetic rather than function but they are not even that.
I am a size 8/10 (small) and regularly invest in gym shorts as I am very physically active, walking, hiking and actually moving when Im in the gym. These are the first shorts I have bought that I always take off before leaving the house as the legs never stay down literally after 2 steps. I went for the longer shorts to prevent this but they have no elastic in any of the leg. They are now in the bin as I was so done pulling the legs down every couple of steps.
The only thing that was elastic was the waist. The 'bum contour' is for someone who has a small bottom as the 'contour' seam seems to cut into your bottom causing it to look flatter (I have pictures highlighting this).
Stick to the brands that are actually made for movement: gymshark, myprotein, aybl
Was unable to return these shorts as no refunds and would not with a good conscience be able to sell on - the bin is the only place for these.

Reply from Ryderwear
Very poor quality, underwear visible through leggings (sculpt seamless) don’t appear to be double seamed in relevant area so you may get camel toe. I have definitely got camel toe going on so would not wear to the gym.
The ankle on these leggings are also baggy which is rubbish.
Had higher expectations based on some of the reviews. Overall don’t waste your money.

Reply from Ryderwear
Dear Ryderwear ,
I hope this message finds you well. I’m reaching out regarding a recent purchase of a sports bra (Order Number: RUK337803). I was confident it was my correct size, as it’s the size I’ve always ordered from you. However, when it arrived, I discovered that it didn’t fit properly.
Having spent £40 (including shipping to the UK), I was disappointed but decided to return the item. Unfortunately, I received a message stating that the item could not be returned (please see the attached). This has left me feeling disheartened, as I’ve always trusted your brand and have had wonderful experiences in the past.
After undergoing surgery to remove breast tumors, your products have been a source of comfort and confidence for me during my recovery and beyond. This is why I’ve continued to shop with you, knowing your products are designed with care and quality in mind.
I’m hoping you can assist me with this issue, as I’d love to continue supporting your brand. The item was purchased recently, so I’m hopeful we can find a resolution. Please let me know if there’s anything further you need from me to help process this request.
Thank you for taking the time to review my concern—I truly appreciate your understanding and support.
Kind regards,
K

Reply from Ryderwear
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