Bought some shelves from this lot, never again!! Shocking service… order placed over 4 weeks ago…Emailed enquiring into a delivery date and got redirected to customer support… told they would respond... See more
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Notice the fake people that have given a positive review when the response is a automated response and a fake phone number and address.
Ordered a white, wooden bed frame, 10th October 2022, still to this day haven't received it. Have email company several times, no reply, doubt I'll get one or a refund given other reviews. Never again... See more
In cryptocurrencies wallet this the best wallet I ever had. I love this very much and always use it. Anyone can easily use this as a personal money wallet.
Company details
Information provided by various external sources
www.rzku.com is the fastest growing eCommerce in Australia. Don't pay retail price, buy with wholesale price. Express shipping across the Australia. We provide Buy Now Pay Later Services.
Contact info
19-29 Martin Place, 2000, Sydney, Australia
- 0291667958
- pr@rzku.com
- rzku.com
2.5
Poor
54 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Overall happy
Product quality was good. Delivery was fast. Overall good experience.
18 July 2021
Unprompted review
Reply from rzku.com
Thank you so much for sharing your feedback with us.
Ordered item 15 days ago
Ordered item 15 days ago, no news. Online chat has no info, just repeats what is in the order status in the portal. Asked me to write an email to support, no response.
I called the number listed in website, no one answers
13 July 2021
Unprompted review
Reply from rzku.com
Dear Zoro,
We strongly believe that your statement is misleading, We have cross checked from our end. We have stored all the mail communication. From our end, we have solved your problem without any extra cost. If you need any support, email us: cs@rzku.com ; The word " scam" you have used is illegal in Australia without any justification. We are operating since 2010 and giving our best customer support. You are always welcome to communicate with your issue. Thanks
Fast Delivery, Not Bad support
During covid-19 time they were slow , but now seems they provide fast delivery and response. Keep it up,Thanks
8 July 2020
Unprompted review
Reply from rzku.com
Thank you so much for sharing your feedback with us.
Ordered a shelf over a month ago
Ordered a shelf over a month ago. When you ask about your order over live chat they just direct you to the support email. Support never gets back to you
They claim to have sent me a refund publicly, likely in an attempt to regain credibility. Their claim that shipping has been delayed due to covid is also likely a lie. I ordered months before lockdown
1 March 2020
Unprompted review
Reply from rzku.com
Hi Sean you have placed you order during peak time of COVID-19 , We have informed all our customers that shipment will be delay and support will be limited during those time; to protect our warehouse, admin and support staffs from COVID-19, we have temporary closed our biz operations.
However, we have full refunded to our all customers who couldn’t wait during COVID-19 peak time.
Thanks anyway for your business with www.RZKU.com
This website is a scam.
This website is a scam.
we are waiting for two months now for our order. In the beginning we were told that it would arrive soon (we were told 3 times) but now we don't get any answer from them anymore and we still haven't received our order, nor did we get our money back.
4 February 2020
Unprompted review
Reply from rzku.com
Dear Silk,
We strongly believe that your statement is misleading, We have cross checked from our end. We have stored all the mail communication. From our end, we have solved your problem without any extra cost. If you need any support, email us: cs@rzku.com ; The word " scam" you have used is illegal in Australia without any justification. We are operating since 2010 and giving our best customer support. You are always welcome to communicate with your issue. Thanks
ordered a fryer on 12.12.19 still…
ordered a fryer on 12.12.19 still waiting.no replay via e mail.phone goes into call back later.live chat is bad.gumtree no replay.bad as.scammers of the highest.
29 January 2020
Unprompted review
Reply from rzku.com
Dear Robert,
We strongly believe that your statement is misleading, We have cross checked from our end. We have stored all the mail communication. From our end, we have solved your problem without any extra cost. If you need any support, email us: cs@rzku.com ; The word " scam" you have used is illegal in Australia without any justification. We are operating since 2010 and giving our best customer support. You are always welcome to communicate with your issue. Thanks
buy some shoes
30 December 2019
Unprompted review
Reply from rzku.com
Thank you so much for sharing your feedback with us.
Excellent customer service.
29 September 2019
Unprompted review
Reply from rzku.com
Thank you so much for sharing your feedback with us.
Best Bargain Site in Australia.
Awesome bargain collection, Love their shipping tracking notification system. Thank you.
30 July 2019
Unprompted review
Reply from rzku.com
Thank you so much for sharing your feedback with us.
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