Bought a new Harvey Minimax M3 water softener from Sandy's, and Jack couldn't have been more helpful. I installed the softener myself with advice from Jack on pipes and fittings. The item was delive... See more
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Our 16 year old water softener finally needed replacing after failing. Jason was our installation engineer and he was brilliant, recommending the best replacement and gearing for our property. We mana... See more
Hi, excellent customer service, good price for the salt, good location easy access. I always ordered my salt from Harvey’s Water softeners but not no more. Plus the other bonus is the salt blocks com... See more
My experience with Sandy's Salt & Softeners Ltd was excellent. Jack was extremely helpful and flexible sorting out what I needed and a date for the installation. (It was the end of 10 months building... See more
Company details
- #5 of 19 best companies in Water softening equipment supplier
Information provided by various external sources
Sandy's are experts in servicing, repair and installation of quality water softeners and drinking water filters. We are a family-run business with over 12 years experience based in West Sussex.
Contact info
Unit 2B, Littlehampton Marina, Ferry Road, BN17 5DS, Littlehampton, United Kingdom
- 01243 860808
- mail@s-s-s.biz
- s-s-s.biz
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Delivered on time direct to our…
Delivered on time direct to our (garage) door for storage.
Thank you Jack.
Block salt delivery
Excellent company. First class service and very polite, efficient and helpful staff. Would highly recommend them.
Always helpful
Always helpful, and prompt with deliveries, would readily recommend them
Super quick to deliver… great packaging…
Super quick to deliver… great packaging and amazing price! Thank you…
Efficient quick service
Used Collect as previously had used Harvey salt Delivery which I found difficult for both me and delivery driver as the boxes of salt are so heavy! Collect is much easier as bags are not boxed up and easier to carry. Will always use this method in future.
Truly excellent service
Truly excellent service
Can’t fault them. So helpful.
Outstanding. Simples
Proper customer service.
Good price for salt blocks and excellent friendly service for delivery and softener service.
No problems throughout the process
Sandys Salt & Softners
Great communication and easy to use website, very professional and polite, my delivery was very quick
Easy to collect
Picked up my block.salt order, very friendly staff who loaded my car. All done in 5 minutes. Thanks!
Wonderful family firm
Sandy's salt went out of their way to make sure I had my salt recently. I had arrived at their office and they were closed so I contacted them on the phone and they were so apologetic they delivered the next day. They are such a friendly family firm.
Good Service
Have been using this company for years and they have aways given excellent service.
Easy to order salt online
Easy to order salt online. good price. Delivered to door step within 1 week. Received email & sms at 11am to say it'll be delivered today between 1pm-6pm. Would have been nice to have a little more notice as no-one home. But 30 x salt block packs were still there at my door-step when someone came home later :) Sandy's are local & give personal service. Recommended.
Great Price and Easy Ordering…
Easy to order online and very quickly got a confirmation to collect. Excellent price and friendly service at pick up. Recommended
Easy to order and collect
Knowledgeable and give good service
Their price for Harvey M3 softener was quite competitive. Helpful and knowledgeable both when I called and collected the softener, after ordering online, which worked smoothly. Small, local business to me who have been around sometime.
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