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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and polite demeanor, making the entire process pleasant from selection to delivery. The delivery service is frequently highlighted as excellent, with many appreciating the professionalism, care, and efficiency of the delivery teams who often go above and beyond to set up products and respect properties. People are delighted with the quality of the products, finding them to be in perfect condition and meeting their expectations, often exceeding them. The overall service, from initial contact to final delivery, is described as first-class, with many consumers expressing satisfaction and a strong likelihood of recommending the company.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their efficiency, friendliness, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the professionalism and... See more

Product

Reviewers highlight positive aspects of product, with many expressing delight with the quality and condition... See more

Service

Reviewers mention positive feedback about service, consistently praising the efficiency, friendliness, and... See more

Quality

Customers consistently note positive experiences with quality, often praising the superb quality of sofas and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The wholse experience with this Company has been exceptional, from placing the order to organksing delivery. Staff very helpful and polite on phone. Percy and Will who delivered our new sofa were amaz... See more

Rated 5 out of 5 stars

Delighted with our great new G Plan sofa! Great showroom experience, marvellous choice and very competitive prices, plus helpful staff and customer parking. Will and Owen delivered our sofa today - t... See more

Rated 5 out of 5 stars

We can’t fault this company! From placing the order to taking delivery it’s been straight forward! Wish every company would be like S2 Sofas. Luke was lovely when ordering. Then the two lads Sam &... See more

Rated 5 out of 5 stars

Have been looking for a couple of sofas for a while when we came across S2 Sofas. How refreshing to be invited to look around without being pounced on by pushy sales people. Sam and Perry were brillia... See more


Company details

  1. Home Furniture Shop

Written by the company

We are a well-established family business offering new cancelled orders from famous high-end British brands & fine furniture makers saving £1000’s from their retail cost. We pride ourselves on providing the best value sofas, whilst maintaining our reputation of giving excellent service throughout the UK. With 100’s of sofas in stock available for immediate delivery, we’ll have the perfect sofa for your living space. All our fine furniture is delivered using our own fleet of vehicles and our very experienced delivery teams. For additional peace of mind, all sofas are sold with our lifetime parts at cost guarantee at no extra cost! Please contact us for more information 7 days a week!


Contact info

5.0

Excellent

TrustScore 5 out of 5

541 reviews

5-star
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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Had our sofa delivered today by Sam and…

Had our sofa delivered today by Sam and Perry, great set of lad very helpful and great customer service. They were both very helpful when we were looking in the shop too. Sofa is perfect great value for money. Will definitely be back in the future.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

S2sofas

Had a delivery of 2 Sofas good quality the two young men who delivered it Ben and Perry were very polite and considerate nothing too much trouble would buy from this company again efficient from start to finish
Norman

28 May 2025
Unprompted review
Rated 5 out of 5 stars

The Best Ever Furniture Buying Experience We Have Ever Had!!!!

Great customer service and brilliant choice of furniture. Luke introduced himself and let us wonder around the many floors without sales pitch or being pushy. We found a luxury G Plan recliner sofa we loved with adjustable footrest & lumbar support. The material was just perfect and it was a quarter of the RRP. We also saw a small grey premium leather recliner chair by Barker & Stonehouse which was so comfortable & stylish we had to have that as well. Delivery was in just a few days from payment. Perry & Ben phoned us twice to advise of timescales. They were absolutely the best - very friendly and helpful young men, nothing was too much trouble & so careful & respectful when they brought items through. The furniture was in brand new/pristine condition as expected. So very pleased with our experienced and have already recommended to several friends. Thank you so much.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Went to the store and had great service - ordered a Collins & Hayes sofa which we are really happy with. Sam & Ben were amazing, taking great care with the delivery and getting everything set up perfectly. Thanks guys - we will certainly be recommending you to our friends & family.

11 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

We are delighted with our Parker Knoll Hudson triple action recliner sofas.
Sam and Ben phoned us 30 minutes before their arrival and were efficient, courteous and helpful when bringing in and setting up the sofas. We were very pleased with the service.
We would certainly recommend S2 sofas and wouldn’t hesitate to use them again.

11 May 2025
Unprompted review
Rated 5 out of 5 stars

We are really happy with our new sofa…

We are really happy with our new sofa from the Lounge Co (Melody) which arrived today. The sofa is elegant, comfortable and it was a bargain. We spoke to S2 Sofas before purchasing online and they were very helpful and reassuring.

We also want to thank SAM AND BEN who delivered the sofa without fuss. They negotiated some awkward spots and bends, and were very helpful and courteous. They are a credit to the company!

11 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Sofa Company - Great Price

Brilliant Sofa with exceptional delivery service. Sam and Ben were very efficient and delivered sofa to the sitting room and ensured all was well before they left.
I wouldn’t hesitate to recommend this company..

11 May 2025
Unprompted review
Rated 5 out of 5 stars

We ordered a new sofa online very good…

We ordered a new sofa online very good communication and price for a quality sofa.Held onto the sofa until we finished decorating.
Delivery arrangements were very smooth with very good communication.
Perry and Ben@S2sofas did our delivery.They let us know when they was due and put the sofa in position.Very polite and did a good job.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Friendly great service

Friendly and just the right amount of service in the store when I went to view. Luke was fantastic. Then the great delivery guys Perry and Ben - they were just lovely young helpful lads who did a great job. Thank you! 🤩

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Thank you S2 Sofas

Just took delivery of our new sofas from S2 Sofas, so glad we decided to take a visit to S2 sofas. They have such a huge range to choose from at their store in Rotherham and no pushy sales persons hovering around you, they just let you browse at your leisure. All of their sofas are excellent quality from top manufacturers and all at really sensible prices. The sofas were delivered on time by their delivery team Ben and Perry, access to my house is not easy but they managed it without damaging anything and they were so polite and respectful.

3 May 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic sofa purchased from here

Fantastic sofa purchased from here. No pestering sales person, free to look around. Great delivery service by Sam & Perry, kept me up to date with delivery times, and no trouble getting the sofa in and setting up

19 April 2025
Unprompted review
Rated 5 out of 5 stars

Ian jackson

I find s2 sofa brilliant to deal with. Delivered my sofa the same day.
Perry and Ben couldn't do enough for you very polite and excellent service from Perry and Ben

23 April 2025
Unprompted review

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