While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This company does NOT say upfront that they are based outside the U.S.A. Thus, there is NO customer support, they are dishonest with advertising of products as well as downright lies about shipping.... See more

Rated 1 out of 5 stars

Saw product via facebook ad. Due to order website layout, I accidently added to my order 50 more dollars for 2. I had no opportunity to undo addition after intial misclick. I threw a fit while th... See more

Rated 1 out of 5 stars

I’ve been waiting for 49 days now. The 5 star reviews are all written using the same incorrect grammar, encouraging others to be patient, refuting the 1 star reviews, and all using fake af first and... See more

Rated 1 out of 5 stars

Never received product. Continuously received email responses saying that it was still on its. Eventually received a "tracking number", which never apparently leaves China. This company lies. Their si... See more

Company details


Contact info

1.5

Bad

TrustScore 1.5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(78)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Scam. Email doesn't work, phone doesn't work to contact anyone. You will not get your order.

8 May 2021
Unprompted review
Rated 1 out of 5 stars

Two months and no product.

Placed an order on 3/16/21. Received a notice that it had been delivered. It hasn't, is no where to be found. I contact customer service, they apologize, say that it is being disinfected and going through customs. Be patient. I get another e-mail 4/20/21 with a new tracking number. It's been showing as "Processing" since then up to today, 5/6/21. I finally sent a request to just cancel the order and refund my money. We'll see if that happens.

7 May 2021
Unprompted review
Rated 1 out of 5 stars

If I could of put no stars then I would…

If I could of put no stars then I would

Ordered my Sand Art on the 18 March 21 for my husband’s birthday on the 14 April even paid the extra to be able to track my order and like other reviews nothing-no response to emails no customer service tracking app and number do not work

Hopefully you will have read this review before parting with any money and saved yourself months of pain returned emails even when you respond to their contact email

I will be contacting Instagram about this as it is fraudulent advertising and something needs to be done about it

6 May 2021
Unprompted review
Rated 1 out of 5 stars

My question is what can we do to report…

My question is what can we do to report this company! I have been trying to call them, email and email. This company is a complete FRAUD. I fell for everyone as myself to fall for this company! I was really looking forward to receiving but they say delivered but it wasn’t! Very UPSET! 😡

5 May 2021
Unprompted review
Rated 1 out of 5 stars

I placed order on March 13th

I placed order on March 13th, they said it would be in by 2-4 weeks. Towards then end of the 4 week period I get an email saying it's on the way, so I respond asking for a tracking number. They say mine is going out in that weeks batch, but due to the coronavirus bearing down on us it will take more time and I said ok. Later that week, their internal tracker on their website said my stuff was delivered, to which I emailed them again asking where it was, which they again responded about the coronavirus limitations they're having at the moment and that my stuff would be heading out soon. At this point in time I asked again for tracking information, which they responded by saying I would get an email with the information in it. After another week goes by, six weeks since I ordered my stuff, I email one more time, asking for a refund, to which I suddenly get an email with the tracking information in it, and an apology as they can't do refunds on shipped items. Now, you think it's all over, but it's been another two weeks since this point and currently all I have is a tracking number from YunExpress that have been sitting there doing nothing for two weeks.
Needless to say, I will not be doing business with them again and I will most certainly not be reccomending them to anyone.

5 May 2021
Unprompted review
Rated 5 out of 5 stars

Surprise! 🤗🥳

**Update!** There's hope! I ordered 3/21 and randomly recieved it today, 5/27! Hoorah! They still never updated or answered any of my outreach. But the product is so beautiful and i was even more excited to receive it after dismissing it overall. ♡♡ Overall, good ending (: MIGHT even order again but w a more patient heart.

>> 😭😭 I wish i was wiser and had looked up reviews before i ordered. Been waiting months. No responses via emails or phone calling. At least i know to stop being hopeful for it. I thought i was slick too cause i found a 30% off coupon. Played myself months ago. Hello from the newest member of the shmuck club.

4 May 2021
Unprompted review
Rated 1 out of 5 stars

Placed my order 2 months ago

Placed my order 2 months ago. Phone number says that they are not available and the e-mails I sent all bounced back. My order says it was delivered but i never received anything. This is a scam.

3 May 2021
Unprompted review
Rated 1 out of 5 stars

I’ve been waiting for 49 days now

I’ve been waiting for 49 days now. The 5 star reviews are all written using the same incorrect grammar, encouraging others to be patient, refuting the 1 star reviews, and all using fake af first and last names. Obviously the same person or family. I really don’t know what I want to do moving forward.. maybe call my bank and get something else on Amazon.

1 May 2021
Unprompted review
Rated 1 out of 5 stars

SCAMMERS - Don't trust these people

Do not trust these people. I paid over $100 AUD for goods. The goods never arrived. I tracked the package and they have said it has been delivered. Not so. I have emailed them 4 times to their Contact@ an Anna@ - Also wrote twice on their website feedback from and even sent them a facebook message. NOT ONE REPLY. I want my money back and no longer want their useless product. I am now doing as many reviews as possible to warn people AND I have reported them as fraudulent to my bank and authorities. AVOID AVOID AVOID. And if you get this message SABLEA - refund my money and reply to my multiple message - charletans

30 April 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

Agree with all the previous feedback - absolutely rubbish company. Ordered 6 weeks ago - still nothing - tracking does not work and older tracking states order has been received - thinking this is a scam company - DO NOT BUY FROM THIS COMPANY - sick and tired of internet scammers !!!!!

30 April 2021
Unprompted review
Rated 1 out of 5 stars

Appalling company and customer service

Appalling company and customer service, receive 3 emails all stating order has been dispatched, no item yet received, I ordered this months ago for a birthday that’s next week!
I’ve sent emails, first one said due to be dispatched, 2nd said they had to do extra cleaning of items due to covid, 3rd says it’s been dispatched. Order tracking is rubbish, all along all it’s said is ‘processing’. Very frustrating when I could have bought a cheaper item from Amazon!

28 April 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

Ordered not one but two and one was a gift for my granddaughter who suffers from anxiety and was hoping this could help her cope. Well that was a month ago and with multiple emails and phone calls leaving a message have STILL NOT RECEIVED EITHER ONE although their website states it has been delivered on 4/22 which I can attest it has NOT BEEN DELIVERED. Yes I am screaming. Worst case of losing $90 I have ever experienced. My fault for trusting something that I hoped would help my granddaughter. Lesson Learned. DO NOT BUY FROM THIS COMPANY. Info @ sablea.com email does not work.

27 April 2021
Unprompted review
Rated 1 out of 5 stars

Finally- after two months

Me, four days ago- Wish I could give them a zero. They will never deliver the goods I ordered. Caveat emptor I guess. All of the positive reviews here are fake as well. Don’t give them your money. Reported them to Trade Commission.

Update: It’s 4/26 and it actually arrived- it’s been about two months. I have to be fair and say that they came through. Does it change my opinion about them? No, because they haven’t come through for other customers based on what I see here. This is the last time I order from such a place without thoroughly vetting them.

22 April 2021
Unprompted review
Rated 1 out of 5 stars

Never arrived..*updated*

I ordered an item nearly 2 months ago & it never came. They took the money very quickly. I've emailed them & used the comment contact on their page & nothing. The phone number just rings out. They obviously have any customer support that's even if it's a genuine company! I'm not even sure if the reviews are real or one of the people scamming. STEER CLEAR. If it changes & miraculously arrives I will change this review. *THE PLOT THICKENS* After this review I had an email with dispatch notice, from CHINA! So these aren't "made in the USA with care"
*UPDATED* It arrived end of May! Not as expected doesn't look great standard. Won't be buying from these again. Amazon sell similar items & are as good if not better.

19 April 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish company

Absolutely rubbish company, if they even exist. Twice their website has said my parcel has been delivered and twice I've emailed to tell them it hasn't.
Got reply to say their fulfilment dept. will follow up the query........absolutely nothing.
Crap is a polite word to use.
Now trying to get my money back !!!!!

19 April 2021
Unprompted review
Rated 1 out of 5 stars

Zero customer service

I ordered two, one came in good condition and the other one has arrived broken and all the oil/water has leaked out. Ive written multiple emails to them but have had no response, also their customer service number is not in use. Do not purchase their products.

18 April 2021
Unprompted review
Rated 1 out of 5 stars

SCAM don't use!!

Ordered over 6 weeks ago. Still not received. No option for zero stars unfortunately. No response from sellers. How dumb am I to buy not 1 but 2 from these clowns :((

18 April 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look