Insect Complete Dry Dog Food - Hypoallergenic. This food is amazing! My dear old boy has always had a sensitive digestive system: his stools have been very soft/runny and he has taken a long time... See more
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We have the Darf puppy cold pressed food for our Bernese Mountain Dog puppy. Loves it and us thriving on it. It was recommended by a nutritionist as we wanted something close to raw, without being raw... See more
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What a difference Darf food from Sabre has made in the short period my dog has been fed on. His stomach has settled & no more upset stomachs!! The price is very reasonable too. We did have an issue... See more
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Smooth purchasing and quick delivery. I have found Sabre Pet Food to be very good - my dog loves it - she is a springer spaniel. Can order a bulk bag and its so far is lasting my dog nearly 3 months w... See more
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Company details
- #103 of 162 best companies in Pet Care Store
- #73 of 98 best companies in Animal feed shop
- #189 of 260 best companies in Pet shop
About Sabre Pet Food
Written by the company
🐾 Exclusive premium pet food brands in the UK
🐾 Natural, high-meat nutrition for dogs & cats
🐾 Fast delivery and savings with Subscribe & Save Service
Sabre Pet Food is a UK pet food supplier of exclusive European pet food brands, including premium brands such as Alpha Spirit, Ydolo & DARF.
We work directly with leading manufacturers to bring unique, high-quality pet foods to the UK that you won’t find anywhere else. Our carefully selected ranges focus on natural ingredients, high meat content, and balanced nutrition, helping pets enjoy a diet inspired by their natural feeding instincts.
From nutrient-rich dry food to products designed around raw-inspired nutrition, everything we supply is chosen to support pets’ health, energy, and wellbeing.
Alongside exceptional products, Sabre Pet Food is proud to provide friendly and reliable customer support.
Our team is available via phone on 0800 229 4010, by email at customerservices@sabrepetfood.co.uk, and through our live chat via our website www.sabrepetfood.co.uk.
Our team is available Monday to Friday, 9am - 5pm (excluding bank holidays). Our opening hours may vary during busy periods such as Christmas.
Sabre Pet Food is part of the TruNet Group, an international group dedicated to bringing innovative products to markets around the world.
Contact info
Sabre Pet Food, TruNet House, Ivanhoe Business Park, LE65 2UZ, Ashby-De-La-Zouch, United Kingdom
- 0800 229 4010
- customerservices@sabrepetfood.co.uk
- sabrepetfood.co.uk
Save up to 10% off & FREE UK delivery*
4.6
Excellent
181 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Product 100% Delivery ( well nearly) Consistently terrible
Food 100% brilliant as always
Delivery awful. (AGAIN)
Delivered by Royal Mail/Parcel Force and left out on a main road by bins (AGAIN) rather than going through the gate and into the garden to leave in a safer place by the house. Amazed it was still there as it was delivered just after 11am and i didn't return home until 5.30pm. Really not happy about this as have highlighted this as an issue previously.
A: The delivery drivers are paid to be just that.
B: I am old and its hard to pick up 19kg off the floor and carry it 20ft+ to my house.
C: The food is expensive and exceptionally easy to steal from where the driver keeps abandoning it. Being out on the main road and not inside my property boundary i regard this as not having been delivered and will not accept responsibility if it goes missing if i decide to reorder in the future.
Summary
5 stars for the food
1 Star for the delivery driver 'nearly' delivering to the correct address.
Edit 10/08/26
On reviewing the proof of delivery today, there is a photo of food outside a front door and not on the road. Unfortunately its not my front door and was delivered to the wrong address completely. The neighbour it was delivered to must have put it on the road so apologies for that, but still dis-satisfied with delivery as not my address.
I am unable to set a safe place as according to Royal Mail my address does not officially exist on their database. I have tried to adjust it without success. It insists on deleting the name of the row of houses where I live and defaulting to the road name. I cannot use this as there is a house of the same number at that address in the nearest town, which is also my postal town, and the deliveries would then go there.
29 July 2026
Reply from Sabre Pet Food
Hi Jane,
Thank you for taking the time to leave your feedback.
Firstly, we're delighted to hear that you're so happy with the food. However, we're genuinely sorry to learn that you've experienced repeated issues with the delivery of your orders.
We completely understand your concerns. A parcel being left outside your property boundary, particularly on a main road, is not the experience we want for our customers. We appreciate that this is especially difficult given the weight of the parcel.
Although the delivery is carried out by our courier partner, we take all customer feedback seriously and will continue to raise issues such as this with them, as we expect parcels to be delivered responsibly and with care.
If you're not always home when deliveries are made, Royal Mail and Parcel Force do offer a free Safeplace service, allowing you to nominate a secure location on your property for future deliveries. If this is something you'd like any assistance setting this up, please don't hesitate to get in touch with our customer service team - we'd be more than happy to help.
Thank you again for your feedback. We hope we can continue supplying your pet's favourite food while working to ensure your future deliveries are a much better experience.
Kind regards, Team Sabre 🐾
Delivery was poor
Delivery was poor. No one home when delivery came, card left to arrange redelivery, tracking on the card didn't work and then found by chance delivery had been made to a neighbour.
28 July 2026
Reply from Sabre Pet Food
Hey,
Thank you for taking the time to leave your feedback.
We're sorry to hear that your delivery experience fell short of expectations. We understand how frustrating it must have been to receive a calling card, experience issues with the tracking, and then discover your parcel had been delivered to a neighbour without clear communication.
While we're pleased that your order was delivered safely in the end, this isn't the level of service we want our customers to receive. We appreciate you bringing this to our attention and will share your feedback with our courier partner to help improve future deliveries.
Of course, always feel free to reach out to our customer service at anytime and we can look into delivery issues for you should this happen again (we hope not!).
Thank you for your comments, and we hope to provide you with a smoother delivery experience next time.
Kind regards, Team Sabre 🐾
Excellent
Excellent, fast delivery, great customer service and great range. Easy to use website for ordering.
27 July 2026
Reply from Sabre Pet Food
Hey,
Thank you for your fantastic review!
We're delighted to hear that you were pleased with our fast delivery, great customer service, and the range of products we offer. It's also wonderful to know that you found our website easy to use, as we always strive to make ordering as simple and convenient as possible.
Thank you for taking the time to share your experience. We truly appreciate your support and look forward to serving you again soon.
Kind regards, Team Sabre 🐾
Great company to deal with
Ordered Sunday and delivered (free delivery) on Tuesday. One of the few suppliers of Darf Dog Food - very reasonably priced.
Have previously contacted them via e mail and they have always responded quickly.
Great company to deal with - would recommend.
4 August 2026
Unprompted review
Reply from Sabre Pet Food
Hi Lyn,
Thank you so much for your fantastic review!
We're delighted to hear that you had such a positive experience with us. It's great to know your order arrived promptly, you were pleased with our free delivery service, and that you're finding our DARF range competitively priced.
We're also really pleased to hear that our customer service team has been able to help you quickly whenever you've been in touch. Providing friendly, responsive support is something we take great pride in.
Thank you for your recommendation and for choosing Sabre Pet Food. We truly appreciate your support!
Kind regards, Team Sabre 🐾
Giving Ydolo semi moist a try for…
Giving Ydolo semi moist a try for treats, dogs love them. Good experience ordering, fast delivery, pleased.
27 July 2026
Reply from Sabre Pet Food
Hi Paula,
Thank you for your lovely review!
We're delighted to hear that your dogs are enjoying YDOLO Semi-Moist as a treat and that you had a great experience ordering from us. It's wonderful to know you were pleased with our fast delivery and service.
Thank you for choosing Sabre Pet Food, and we hope your dogs continue to enjoy every bite!
Kind regards, Team Sabre 🐾
Other than getting an email regarding…
Other than getting an email regarding my order being dispatched I didn’t get any tracking or delivery updates so I was a little disappointed this time with my delivery, other than that I am satisfied with the product, time taken for delivery and packaging. Packaging is always superb
27 July 2026
Reply from Sabre Pet Food
Hey Melissa,
Thank you for taking the time to leave your review.
We're delighted to hear that you're happy with the quality of our products, the delivery time, and our packaging. It's great to know those aspects of your experience met your expectations.
We're sorry to hear that you didn't receive any tracking or delivery updates after your dispatch confirmation. Having reviewed your order, we can see that tracking information was generated when your parcel was dispatched, so we're sorry if this wasn't received. We appreciate you bringing this to our attention, as we'll investigate this further with our systems to help prevent it happening again.
Thank you again for your feedback and for choosing Sabre Pet Food.
Kind regards, Team Sabre 🐾
Reply from Sabre Pet Food
Hi Lisa,
Thank you for your review!
We're delighted to hear that your order arrived so quickly. We work hard to dispatch orders as fast as possible, so it's wonderful to know we met your expectations.
Thank you for choosing Sabre Pet Food, and we look forward to serving you again soon.
Kind regards, Team Sabre 🐾
Not received it yet after a week!
28 July 2026
Reply from Sabre Pet Food
Hi Sally,
Thank you for taking the time to leave your feedback.
We're very sorry that your order has not yet arrived. We completely understand how frustrating this is.
As soon as you contacted us, we investigated the delay with Parcel Force. They have advised us that your local depot is currently experiencing delays due to driver availability and delivery restrictions, which has unfortunately impacted a small number of deliveries in your area.
We're continuing to monitor your order closely, and as advised, if it hasn't arrived within the next couple of days, please get back in touch with us. We'll be happy to escalate this further with Parcel Force and work towards a resolution as quickly as possible.
We sincerely apologise for the inconvenience and appreciate your patience while the courier resolves this delay.
Kind regards, Team Sabre 🐾
Reply from Sabre Pet Food
Hi Simon,
Thank you for your review!
We're delighted to hear that you were happy with our fast delivery, great prices, and overall service.
Thank you for your support, and we look forward to serving you again soon.
Kind regards, Team Sabre 🐾
Reply from Sabre Pet Food
Hi Julie, Thank you for your lovely review!
We're delighted to hear that your order arrived quickly and safely, and that you found our website easy to use. We work hard to make the whole experience as simple and seamless as possible from ordering through to delivery.
Thank you for your support, and we look forward to serving you again soon.
Kind regards, Team Sabre 🐾
DARF salmon highly recommended
DARF salmon - Healthy dog food that apparently tastes good. Doesn't stay in the bowl long! Excellent service, fast delivery.
27 July 2026
Reply from Sabre Pet Food
Hi Deborah,
Thank you for your fantastic review!
We're delighted to hear that your dog is enjoying our DARF Salmon recipe – there's no better compliment than an empty bowl at mealtime! It's wonderful to know you've been happy with both the quality of the food and our fast, reliable service.
Thank you for your recommendation and for choosing Sabre Pet Food.
Kind regards, Team Sabre 🐾
Smooth purchasing and quick delivery
Smooth purchasing and quick delivery. I have found Sabre Pet Food to be very good - my dog loves it - she is a springer spaniel. Can order a bulk bag and its so far is lasting my dog nearly 3 months which is a massive saving compared to what I was paying before for raw meals which gave her very hard poos all the time - now all that is perfect on this food.
26 May 2026
Reply from Sabre Pet Food
Hey Jen,
Thank you so much for your wonderful review!
We're delighted to hear that you found the ordering process smooth and that your delivery arrived quickly.
It's fantastic to know that your Springer Spaniel loves the food and that you've seen such positive results since making the switch.
Hearing that it's lasting nearly three months, saving you money and that your dog's digestion has improved really is wonderful feedback!
Thank you for taking the time to share your experience. We truly appreciate your support and look forward to keeping your Springer happy and healthy for many more meals to come!
Kind regards, Team Sabre 🐾
Quick delivery
27 July 2026
Reply from Sabre Pet Food
Hey, Thank you for your review!
We're delighted to hear that your order arrived quickly. We work hard to dispatch orders as efficiently as possible, so it's wonderful to know we met your expectations.
Thank you for choosing Sabre Pet Food, and we look forward to serving you again soon.
Kind regards, Team Sabre 🐾
Absolutely fantastic
Ordered my boy a 1kg sample of the alpha spirit semi moist cold pressed he's very fussy he only usually eats raw but this stuff he absolutely loves I'll be ordering a few 9kg boxes now as he likes it. Its also in little handy 200g portions it smells good as well. Well happy
28 July 2026
Unprompted review
Reply from Sabre Pet Food
Hey there!
Thank you so much for your fantastic review!
We're delighted to hear that your boy is enjoying our Alpha Spirit Semi-Moist food, especially as he's usually such a fussy eater and prefers a raw diet. Knowing that he loved the 1kg sample enough for you to order the 9kg boxes is exactly why we offer our sample service.
It's great to hear that you also appreciate the convenient 200g portions and the quality of the food. We hope your boy continues to enjoy every meal!
Thank you for choosing Sabre Pet Food, and we look forward to supplying many more happy mealtimes.
Kind regards, Team Sabre 🐾
Reply from Sabre Pet Food
Hey,
Thank you for your amazing review!
We're delighted to hear that you were happy with our quick delivery and dispatch
Thank you for choosing Sabre Pet Food!
Kind regards, Team Sabre 🐾
Fantastic service
Fantastic service, always delivering on time.
Dog absolutely loves the food also.
Would highly recommend.
29 June 2026
Reply from Sabre Pet Food
Hi,
Thank you for your review!
We're glad to hear that you were happy with our quick delivery and fantastic service.
The most important opinion is your dog's, so we're delighted to hear they absolutely love it! 🐶
Thank you for choosing Sabre Pet Food and for taking the time to share your feedback.
Kind regards, Team Sabre 🐾
Delivery takes ages
Delivery takes ages, for the transport fee i paid i would expect a faster delivery
29 June 2026
Reply from Sabre Pet Food
Hi, thank you for taking the time to share your feedback with us.
We’re sorry to hear that your recent delivery did not meet your expectations.
Having reviewed your account, we can see that two recent orders were placed: One on Friday 17th July and another on Saturday 18th July.
As advised on our website, next-day delivery is not available for orders placed after our Friday cut-off time, over weekends or bank holidays.
For the order placed on Friday 17th July, we can confirm that your order was successfully delivered on Monday 20th July, in line with our advertised delivery timescales.
We also note that the latest order unfortunately contained an item that unexpectedly went out of stock. We’re very sorry for this, and we have arranged a refund as agreed with you for the unavailable item as soon as this was identified.
We appreciate your feedback and apologise for any disappointment caused. If you have any further questions, please feel free to contact our customer services:
customerservices@sabrepetfood.co.uk
Kind regards, Team Sabre 🐾
Easy website to navigate
Easy website to navigate. Good product choice. Well packaged and delivered quickly.
29 June 2026
Reply from Sabre Pet Food
Hey Julie, thank you for your review!
We're delighted to hear that you were happy with our quick delivery and website
Thank you for choosing Sabre Pet Food!
Kind regards, Team Sabre 🐾
Excellent and highly reliable
Great pet food and fantastic service. My subscription deliveries always arrive exactly on time without any hassle. Highly recommended!
13 April 2026
Reply from Sabre Pet Food
Hi Marcin,
Thank you for your review!
We're delighted to hear that you were happy with our quick delivery and fantastic service.
Thank you for choosing Sabre Pet Food!
Kind regards, Team Sabre 🐾
Reply from Sabre Pet Food
Hi Roy, Thank you for your wonderful review!
We're delighted to hear that your dog loves our food!!
Thank you for your support and for taking the time to leave your feedback.
Kind regards, Team Sabre 🐾
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