Saents (We are not SENTES Jewelry!!!!) Reviews 15

TrustScore 3.5 out of 5

3.3

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Company details

  1. Jewellery shop

Written by the company

We are Saents Jewelry (not Sentes Jewelry). Please make sure you’re reviewing the correct company.


Contact info

3.3

Average

TrustScore 3.5 out of 5

15 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

From start to finish was a shambles 🙃…

From start to finish was a shambles 🙃 after back and forth with numerous emails the item finally arrived, packaged very poorly indeed, earrings not to bad but necklace looked very cheap after what was described, apart from that my free gift never arrived with it 🤷‍♀️then emailed them again about free gift not arriving and had no reply !!! Won't use this company again and definitely won't tell friends or family to order from this company 🤔

24 September 2025
Unprompted review
Saents (We are not SENTES Jewelry!!!!) logo

Reply from Saents (We are not SENTES Jewelry!!!!)

Hi Joanne you are reviewing the wrong company... we are Saents not Sentes. We don't sell earrings :(

Rated 1 out of 5 stars

🚫 Extremely disappointed

🚫 Extremely disappointed — this shop completely lied and misled me. The bracelets require a screwdriver to open and close, which was never mentioned in the description or shown in the pictures. It’s impractical and frustrating, and I feel cheated.

When I tried to return, they demanded that I pay £30 for return shipping (also never mentioned), and then only offered me a 30% refund instead of my full money back. This feels dishonest and like they stole my money.

I wasted my time, money, and energy on items I can’t even use. Be very careful — I would never recommend buying from this shop.

#scamalert‼️ #badexperience #customerreview #unhappycustomer #onlineshopping #donotbuy #disappointedcustomer #wasteofmoneyandtime

25 September 2025
Unprompted review
Saents (We are not SENTES Jewelry!!!!) logo

Reply from Saents (We are not SENTES Jewelry!!!!)

Hi Noushin! You are confusing us with 'Sentes Jewelry'. We are 'Saents Jewelry'. Please check our website www.saentsjewelry.com and please consider removing your review as you have the wrong company ;)

Rated 1 out of 5 stars

Pure garbage

Pure garbage. Can't believe what I paid for this cheap crap. Absolutely furious could have got the same on tiktok or temu for a fraction of the price. Didnt even come in display boxes like in the picture. Came in little plastic bags all jumbled up. Sending the pot back. DISGUSTED as they were meant to be gifts for my daughters birthday. Wouldnt even insult her by handing them over to her!!!

5 September 2025
Unprompted review
Saents (We are not SENTES Jewelry!!!!) logo

Reply from Saents (We are not SENTES Jewelry!!!!)

Hi,

Sorry to hear this. It sounds very likely you may be confusing us with another brand called Sentesjewelry this has happened before. We’re Saents Jewelry, and we don’t pack our jewelry in plastic bags.

If this review is indeed about us, please email us at info@saentsjewelry.com
with your order details and I’ll issue a full refund immediately. 🙂

Thank you

Rated 1 out of 5 stars

I have been waiting weeks for my order

I have been waiting weeks for my order, they did not give me an order number and I have sent a few messages with no answer not at all happy 😡

8 August 2025
Unprompted review
Saents (We are not SENTES Jewelry!!!!) logo

Reply from Saents (We are not SENTES Jewelry!!!!)

Hi Angela,

I’m really sorry to hear this. I’ve been trying to locate your emails but haven’t been able to find anything under your name, and I also couldn’t find an order linked to it.

Could you please email me at info@saentsjewelry.com so I can sort this out for you? I’ll be happy to either send you a replacement package or issue a full refund, whichever you prefer.

Looking forward to fixing this for you.

Rated 5 out of 5 stars

Store review

I recently bought a Billie necklace from the shop and I love it. The quality of it is great. What I also really enjoyed is fast delivery (I live in Poland and the package arrived after about a week). Communication with people who create s’aents is great, they answered every question I had and they were very helpful.

Overall, the experience was great and I recommend this shop to everyone!

18 June 2025
Unprompted review
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