Safariroyale Reviews 

My wife and I just returned from an exceptional two week trip to Africa. All of our safari details were arranged by Safari Royale and everything was perfect. Our accommodations were fantastic, our travel was handled meticulously and everything seemed customized to our wishes. I can’t recommend Safari Royale highly enough. Rob met us in Cape Town to kick off our trip and was informative and delightful. We will return and we will be going through Safari Royale for our next adventure!

We are very happy customers of Safari Royale and highly recommended them for anyone who wishes to visit Africa for a memorable holiday.

We live in Los Angeles and met Mark Preston who is their representative here. He did a excellent job showing us what is available at different price points and helped us put together a holiday plan that included the famous luxury train ride from Johannesburg to Cape Town. He explained the many options their company offered for safaris and accommodations and designed a two-week vacation (from June 13, 2019- June 29, 2019) for us that encompassed all we envisioned what an African vacation would be like.

We started in Johannesburg, and Rob van Blerk took the trouble to fly there to greet us, he made sure we were settled at the hotel and spent a few hours with us walking us through the entire two-week itinerary; it was obvious that every detail was well thought out and our vacation would go as smoothly as possible.

I find the best way to judge customer service is based on how the folks in charge deal with a problem when it occurred…and a major problem occurred on our trip from the get go. On the train ride, which was super luxurious and enjoyable, I felt unwell and ran a high fever. My wife contacted Rob from the train and he sprang into action right away; first he contacted the train conductor to alert them that I was not well and for the staff to take care of my needs, he made arrangements for an ambulance to be at the station to take me to the hospital, and he contacted the hospital to alert them of my situation. He kept in contact with my wife till the late hours and assured her that he would stay close to the situation as we were in a foreign country where we were not familiar with healthcare issues and how to proceed. I was rushed to the hospital as soon as we reached Cape Town and the doctors diagnosed me with double pneumonia (bacterial and viral) and I needed to be hospitalized for at least 10 days. Rob stayed in close contact with my wife throughout this time to answer questions and made sure I was under the best care possible. He made arrangements for my wife to stay in Cape Town while I was in the hospital, helped explain how the system worked and how we can file for certain refunds due to cancellations of the rest of our trip - all the while making sure that our brother-in-law and his wife (our travel companions on this trip) were well taken care of as they continued on the trip on our insistence.

Rob did not miss a beat and stayed helpful to us throughout the ordeal, even after we returned to the States, to help us get through the paperwork for refunds and other issues related to insurance, etc..

I cannot recommend highly enough the outstanding service Safari Royale provided us throughout this unfortunate and unexpected turn of events, and we fully intend to re-visit Africa with them since the only wildlife we saw was a photograph of a giraffe on the wall in my hospital room.

I give Safari Royale and its owner Rob van Blerk an A+++, and would highly recommend the company to anyone interested in touring Africa. Rob’s heart is in the business and he genuinely cares about his clients’ wellbeing and how they enjoy their African holidays. Our brother-in-law and his wife thoroughly enjoyed their safaris and accommodations and they told us it was the experience of a lifetime. I also want to credit Mark Preston, Safari Royale’s agent, for his excellent planning for the trip and his follow up when we returned; he was most helpful.

Robert Wang

We have traveled to Africa with Safari Royale in 2016. The trip was absolutely fantastic! Rob at Safari Royale organized our trip perfectly. He kept tabs on us during the entire trip to ensure everything was going well.
The Hotels and Safari Camps were stunningly beautiful. I am really looking forward to travel again with Safari Royale.

We have traveled to Africa with Safari Royale in 2013 and 2016. Both trips were absolutely incredible! Rob at Safari Royale was great to work with in planning the trips. The booking of flights, accommodations and excursions were all taken care of by Rob. He kept tabs on us during the entire trip to ensure everything was going well.
The Hotels and Safari Camps were stunningly beautiful. Our first trip was to South Africa and Botswana. Our 2016 trip included seeing gorillas in Rwanda and the Great Migration. We are looking forward to seeing what adventures Safari Royale can find for us on our next trip to Africa.

My wife & I travelled to S. Africa in Sept. 2018. Rob at Safari Royale made all the arrangements.We have travelled fairly extensively over the past 30 years but this trip was the very best. All of the arrangements Rob had made from the selection of hotels, the safari, Rovos Rail, Victoria Falls & tour guides, without a doubt far exceeded our expectations.Being met as soon as we got off the aircraft & taken thru Customs & Baggage collection was a welcome bonus.Overall, Safari Royale was outstanding & we would not hesitate to recommend Rob & Safari Royale to our friends.

Wow! What an experience. Hassle free and simple, Safari Royale handled everything for us from start to finish. Kim and Rob are a dream team and everything was exceptional. For all your safari needs contact Safari Royale, they will exceed all your expectations.