Safe and Sound Essex  Reviews 

258
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly professional and knowledgeable engineers for their genuine friendliness, detailed personal guidance during setup, and exceptionally clean installations carried out without any hassle. Many consumers find the entire booking, scheduling, and overall setup process extremely efficient, smooth, and professional from start to finish. Some people also felt that the proactive communication, helpful office assistance, and ongoing support provided during coordination made everything completely stress-free. Reviewers truly appreciate the remarkable dedication shown by technicians who consistently go above and beyond to answer questions and ensure complete satisfaction.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting that staff members are polite, extremely... See more

Staff

People report positive experiences with staff, highlighting extremely helpful, polite, and professional... See more

User experience

Consumers find user experience to be positive, highlighting fast, clean, and efficient installations.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

’ve been to Safe and Sound several times and every experience has been excellent. The team are professional, friendly and always go the extra mile. Luca is particularly polite and informative. My car... See more

Rated 5 out of 5 stars

The whole experience was amazing. From first enquiry to ordering and then fitting of Ghost 2 immobiliser and tracker. Everything went perfectly. The engineer who fitted it, Luca, did a clean, quic... See more

Rated 5 out of 5 stars

What a professional engineer Peter jay was. He arrived on time and replaced my faulty unit in a very short time to the very best standard. His knowledge was second to none, filled me with total confi... See more

Rated 5 out of 5 stars

From the initial enquiry to the installation everything was very efficient and easy. Lee was really helpful booking me in and answering all my questions. Luca was a fountain of knowledge and installed... See more


Company details

  1. Car Security System Installer
  2. also in
  3. Applicant Tracking System
  4. Car alarm supplier
  5. Car Equipment Accessories Store
  6. GPS supplier
  7. Telematics Service

Written by the company

Safe and Sound is a family run car audio and security business with installers Nationwide. Lee has been in the automotive electronics industry for over 30 years and has attained a wealth of knowledge and experience that other companies may struggle to offer. We pride ourselves on being the only company in Essex who is a premium dealer for Clifford and Viper car security products. We also count ourselves as a leading vehicle tracking specialist in our industry offering leading vehicle tracking for private individuals and businesses throughout the UK. Our staff are trained to the highest standard and are FITAS qualified.


Contact info

4.9

Excellent

TrustScore 5 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(258)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alarm fitted to my Focus RS

Had my alarm fitted to my Focus RS by this company, great advice from Lee in what was best to get fitted and good professional work. I have also purchased some door speakers and sub again great products an quality.

27 May 2022
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Not the first time using safe and sound…

Not the first time using safe and sound and they make you feel exactly that, Lee firstly fitted the viper 106 immobiliser and then Andy fitted the S7 tracker making my car feel super safe now, both times was quick and prompt done a fantastic job 5 out 5 for safe and sound do not hesitate they are a real bargain for the suppling products and fitting!

17 May 2023
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Very easy and smooth experience

Very easy and smooth experience, dropped the vehicle off and was done in the amount of time stated.
Had no issue with the vehicles since.

Highly recommend

27 March 2023
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

All very straightforward given they…

All very straightforward given they come to my home rather than me travel to them.

22 March 2023
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful, and information given was of great help
Many thanks to all great Job

3 March 2023
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Great service

On time , tidy, knowledgeable

23 March 2023
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Great customer experience

Great customer experience - job well done at a good price. Would definitely go to them for any car electronic needs

13 February 2023
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Can’t fault a thing

Great company, very friendly and quick responses. I enquired with a lot of companies to compare prices for the installation of an LCD screen with CarPlay and they offered the best service for the most competitive price. Gave a helpful demo to make sure I knew how to use the new products too. Can’t fault them and will definitely use again in future and recommend to friends and family. Thanks guys!

7 January 2023
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Great service and very friendly

The people at safe and sound where very welcoming and very friendly more then happy to help out on something totally irrelevant to the job I asked them to do for me Which was way above and beyond what I could of expected very happy with the product and service.

19 December 2022
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Fantastic company and staff!

Second time I've used these guys, fantastic service, nice bunch of guys too!

17 December 2022
Safe and Sound Essex  logo

Reply from Safe and Sound Essex


Thank you for leaving a five-star review and sharing your experience. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Prompt

Prompt, polite and a great service all round

13 January 2023
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving a five-star review and sharing your experience. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Alarm system on our custom.

Kindly sorted an alarm system on our new van. Reliable, on hand and prompt service. Will be using again.

16 December 2022
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving a five-star review and sharing your experience. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Super friendly and professional

Super friendly and professional. Fitted my Viper immobiliser quickly and tidily. Very happy and would recommend Safe and Sound to anyone looking to improve their car security!

23 December 2022
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving a five-star review and sharing your experience. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Great to deal with

Great to deal with, kept me updated regarding everything.

4 January 2023
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving a five-star review and sharing your experience. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Very professional and efficient

Very professional and efficient, what more can you ask for.

12 July 2022
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving a five-star review and sharing your experience. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Immobiliser

The men who fitted my immobiliser were great, fast and efficient! Was surprised how quickly it was done! Since having it fitted i no longer have the stress of my car getting taken over night, due to them being so popular being stolen at the minute. Would definitely recommend this company!

26 November 2022
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving a five-star review and sharing your experience. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Highly recommend

Highly recommend, I had a tracker installed by Darren. He let me know when he would arrive and arrived within 5 minutes of the time he gave. Very professional, explained how everything worked and and even gave me more advice on what else I could do to protect my van. Will definitely be using again.

29 November 2022
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving a five-star review and sharing your experience. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Great fast service

Great fast service.
Will defo use again.

Thanks

9 November 2022
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving a five-star review and sharing your experience. We appreciate it.
Warm Regards
Julie

Rated 4 out of 5 stars

Reasonable service

17 November 2022
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving a five-star review and sharing your experience. We appreciate it.
Warm Regards
Julie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look