Safe and Sound Essex  Reviews 

258
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff for taking the extra time to thoroughly explain every installed system. People note that technicians are polite, helpful, and ensure that the overall installation process is smooth from start to finish. Some people also felt that appointments were handled efficiently, with quick and tidy work leaving vehicles secure and operational. Reviewers consistently highlight the prompt arrival of engineers and the seamless scheduling process for all necessary security upgrades. Consumers strongly recommend these reliable services to anyone looking for effective vehicle protection and dedicated professional support.

What people talk about most

Service

People report positive experiences with service, noting that staff members are polite, helpful, and arrive on... See more

Staff

Reviewers highlight positive aspects of staff, describing the technicians as extremely polite, punctual, and... See more

User experience

Clients share positive opinions on user experience, highlighting how technicians are prompt, polite, and take... See more

Reviews shaping this summary

Rated 5 out of 5 stars

’ve been to Safe and Sound several times and every experience has been excellent. The team are professional, friendly and always go the extra mile. Luca is particularly polite and informative. My car... See more

Rated 5 out of 5 stars

The whole experience was amazing. From first enquiry to ordering and then fitting of Ghost 2 immobiliser and tracker. Everything went perfectly. The engineer who fitted it, Luca, did a clean, quic... See more

Rated 5 out of 5 stars

Safe & Sound was recommended by a friend and justifiably so. From booking right through to completion of the installation of a Scorpion immobiliser in my car, the company has been totally profession... See more

Rated 5 out of 5 stars

From the initial enquiry to the installation everything was very efficient and easy. Lee was really helpful booking me in and answering all my questions. Luca was a fountain of knowledge and installed... See more


Company details

  1. Car Security System Installer
  2. also in
  3. Applicant Tracking System
  4. Car alarm supplier
  5. Car Equipment Accessories Store
  6. GPS supplier
  7. Telematics Service

Written by the company

Safe and Sound is a family run car audio and security business with installers Nationwide. Lee has been in the automotive electronics industry for over 30 years and has attained a wealth of knowledge and experience that other companies may struggle to offer. We pride ourselves on being the only company in Essex who is a premium dealer for Clifford and Viper car security products. We also count ourselves as a leading vehicle tracking specialist in our industry offering leading vehicle tracking for private individuals and businesses throughout the UK. Our staff are trained to the highest standard and are FITAS qualified.


Contact info

4.9

Excellent

TrustScore 5 out of 5

258 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(258)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Dealt with the guys for years and…

Dealt with the guys for years and always nice and easy and professional

2 January 2025
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Great service

Great service - kept up to date with progress to site

16 December 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Perfect

Sorry for delayed review Lee.

Top service provided by Lee. We purchased a vehicle that is known for theft. Contacted Lee about having a viper immobilizer supplied and fitted. Prompt response, booked me in with only a very short wait. Lee knew this car and product inside out so fitting took no time at all. The product has been fitted so neatly you would think it's OEM. He demonstrated the viper after and made sure we understood how to work it and also how to find the code should we need to replace a fob.
I cannot recommend this company enough and in the new year we will be requiring his services again to have a dash cam supplied and fitted. Thanks again !

30 November 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Great Honest Guy

Iv known Lee (the boss) for more then 15 years plus now and he has worked on all our family vehicles one way or another Alarms,Dash Cams, Rear View Monitors, Reversing Sensors you name it Lee has fitted it for us 👌 and Iv always recommended him and his company… We have moved into another county now, but was worth the four hours round journey to go back to Lee in his Essex workshop to fit a dash cam in our current vehicle 👍 great honest knowledgeable hard working guy with a nice family life to suit… It was great to catch up with Lee today and take him a large box of Crispy Creems doughnuts to keep him and his team going 🍩🍩🍩🍩🍩🥴🤣🤣🤣 thanks again mate.. 🙏🏻 Gary,Mia,jake & Bailey 🐕

3 December 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

The Best in The Business

5 Stars is not enough Lee and his team go above and beyond with advice, product knowledge and skills to complete the task required, I will not trust anyone else with my own, my family and friends cars, when faced with a difficult problem to overcome Lee always comes up with one or more options to give me the best possible outcome for my Security needs. Thank you all for the many years of excellent service.

14 November 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

A Really Professional Installation

Adam Smith of Safe and Sound Essex installed a security device to our vehicle. Adam was excellent, I received notification updates ahead of his arrival and he got to work immediately. Adam clearly understood the product and communicated throughout. A really neat job, really polite gent, and I was able to complete the final setup with ease. I have no hesitation in recommending Adam and Safe & Sound.

16 October 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. Please don't hesitate to contact us if we can assist in the future.
Kind Regards
Julie

Rated 5 out of 5 stars

Friendly team with a genuine interest in car audio

Friendly team with a genuine interest in mobile audio. Nothing is too much trouble. Love my new Kenwood system with sub fitted to my Ford Transit campervan

2 August 2024
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Booked my Ford Transit Custom in for…

Booked my Ford Transit Custom in for new speakers and active sub, plus a reversing camera. An amazing job, everything is looking factory, the audio sounds brilliant.

Lee is brilliant, knowledgeable, and honest.

Highly recommend!

5 September 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Used them before twice

Used them before twice. Excellent service alarm is great.I would definitely recommend.

7 May 2024
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Really helpful

Really helpful, excellent service

1 June 2024
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

great work

great work, pleasant staff and good price what more can you ask for

3 June 2024
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Very professional and polite

Very professional and polite, there expertise in alarms/ immobilisation and audio for any vehicle is top notch would definitely recommend 😀

8 May 2024
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Our engineer

Our engineer, Adam Smith, arrived on time and fitted Ghost immobiliser very quickly.He explained all the necessary functions in a very easy and careful manner. Nice job! Many thanks. Easily recommend 👍🏻

23 May 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your great review and recommendation. We appreciate it.
Warm Regards
Julie

Rated 5 out of 5 stars

Safe and sound mobile

My engineer, Adam Smith was punctual and very efficient. Tracker fitted very quickly and all features explained thoroughly. I will definitely use again.

22 May 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your feedback; it's wonderful to hear such positive comments.
Regards
Julie

Rated 5 out of 5 stars

Great Service

Had a Viper Immobiliser fitted by Adam Smith. Very friendly and knowledgeable guy. All my questions were answered and he shows me how everything worked. Well worth the money to have peace of mind.

15 May 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your feedback; it's wonderful to hear such positive comments.
Regards
Julie

Rated 5 out of 5 stars

Exceptional customer care

What fabulous customer care, we had a Ghost fitted on our car and the next day we were unable to start the vehicle. We called the office who were extremely helpful and sent Lee and Lucas out to us, they went through the procedure to start the car (We were doing it wrong which shows the product works). It's very rare these days to get such great customer service, would recommend this company 100%

23 April 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your feedback; it's wonderful to hear such positive comments.
Regards
Julie

Rated 5 out of 5 stars

Customer Service at its best!

We had security fitted to our car by Lee and we were very impressed. Had a battery issue with our car which was nothing to do with the alarm but Lee still came out - this is customer service that in this day and age is hard to find! We would highly recommend them.

17 April 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your feedback; it's wonderful to hear such positive comments.
Regards
Julie

Rated 5 out of 5 stars

Professional Response and service Delivery

Professional Response, flexible with scheduling, Excellent tech devices Excellent installation with clear IT assistance to get up and running with a forward and rear facing auto camera.Absolutely delighted

2 April 2024
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your feedback; it's wonderful to hear such positive comments.
Regards
Julie

Rated 5 out of 5 stars

Excellent!!

Excellent service provided. Will use them again in the future.

Thanks for providing me the alarm, works a treat!

2 February 2024
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your feedback; it's wonderful to hear such positive comments.
Regards
Julie

Rated 5 out of 5 stars

Problem solved

Problem solved, with expert advice and a great attitude

31 October 2023
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for your feedback; it's wonderful to hear such positive comments.
Regards
Julie

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