Very good service, including delivery of spray bottle. I have sprayed a tiled ledge, skirting boards, surrounding carpet, inside a cupboard and the carpet door strip in my bathroom, with NOPE. No di... See more
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Safeguard have managed to make a retrospectively installed dpc, which was very messy and imprecise (think pump, hoses, metal tubes and a barrel of fluid) into a slick and totally controlled profession... See more
Company replied
Process of ordering was straight forward, items arrived extremely quickly sidering they were to the Isle Of Wight. If i need anymore, then will be very happy with ordering from them again.
Company replied
My parcel was delivered within the time frame and the correct way up as indicated by the arrow, well packaged and no damage. Not had chance to use the product as yet due to ongoing project in garden,... See more
Company details
- #65 of 114 best companies in Manufacturer
About Safeguard Europe
Written by the company
Equipping the construction and home maintenance industries with the expertise and materials they need to protect buildings since 1983.
Contractors
Housing Associations
Home Renovators
Building Construction and Maintenance Companies
Damp-proofing specialists
Stormdry
Dryzone
Dryrod
Drybase
Roxil
SoluGuard
Oldroyd
NOPE!
The British Board of Agrément
Energy Saving Trust
Our industry-leading Research & Development Laboratory has designed a range of highly effective environmental control materials to protect homes against damage.
Our products are regularly specified by Architects and Chartered Surveyors in Structural Waterproofing across the country.
Our products are used by:
The UK home of trusted brands like:
We develop, manufacture and distribute our products in-house at our Horsham, UK Headquarters.
Renowned for our technical know-how and highly effective solutions, the Safeguard product ranges are rigorously tested and independently verified. Fpr instance, Stormdry Masonry Cream has been tested and verified for effectiveness and energy-saving capabilities by:
The Safeguard technical team devises and delivers an extensive curriculum of RIBA-approved damp-related training webinars that are free to access.
Our dedicated Customer Care and Technical Team is always happy and willing to offer support and guidance at our UK-based call centre.
Contact info
Redkiln Close, RH13 5QL, Horsham, United Kingdom
- 01403 210204
- info@safeguardeurope.com
- safeguardeurope.com
4.7
Excellent
847 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Goods arrived on time and at a great…
Goods arrived on time and at a great price with free delivery
23 March 2026
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Ordered the rat bait
Ordered the rat bait, not used yet. price was decent and delivered very quickly.
19 March 2026
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Ordering process was good
Ordering process was good, found exactly what I needed and it was very promptly despatched. However the delivery company DHLecommerce has failed to deliver my item despite advising it would be sent on three occasions over the last 5 days. Although I still want the item I have no faith in the delivery partner chosen by the company so I have requested a refund
19 March 2026
Reply from Safeguard Europe
Good Morning Angela,
Thank you for providing your feedback.
Please accept our sincere apologies for the difficulties you encountered regarding the delivery of your order.
At Safeguard, we aim to dispatch all goods as quickly and efficiently as possible. While we rely on third-party couriers for the final delivery—which can occasionally result in logistical challenges outside of our direct control—we understand that the service on this occasion was not acceptable.
Following our conversation yesterday, I can confirm that a full refund for this purchase has now been authorised. You should see this reflected in your account within the next few working days.
Again, we are very sorry for the frustration and inconvenience this has caused. If you have any further questions in the meantime, please do not hesitate to let us know.
We hope this does not dissuade you from ordering from ourselves in the future.
Kind regards,
Jack
Safeguard Europe Ltd.
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Reply from Safeguard Europe
Good Afternoon
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Good price fast delivery very pleased…
Good price fast delivery very pleased with the service
10 March 2026
Reply from Safeguard Europe
Good Afternoon
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Item exactly as described
Item exactly as described, well packed and swiftly delivered.
Looking forward to using it when the weather is appropriate.
3 March 2026
Reply from Safeguard Europe
Good Afternoon
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Reply from Safeguard Europe
Good Afternoon
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Reply from Safeguard Europe
Good Afternoon
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Reply from Safeguard Europe
Good morning,
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Excellent at all stages
6 March 2026
Reply from Safeguard Europe
Good morning,
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Simple to order quick delivery
3 March 2026
Reply from Safeguard Europe
Good morning,
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
All 5*
All 5*. Literally next day delivery. I had an approx delivery time so didn’t have to stay in all day. Best price I could find online and I looked at many sites.
Nope moth killer certainly does the job very well. It leaves no residue or marks on my wallpaper or emulsion walls. I first bought the 500ml trigger bottle but quickly found that to do 3 rooms plus killing moths individually that I needed more and buying the 5lt container is so much more economical. Mine has a shelf life of 18 months and I’m sure I’ll use all of it as I will be carrying on with a maintenance regimen throughout the year. It can take up to 2 weeks for moths to disappear after you start treatment and in my case, after 6 days I have only found 1 today. As you can tell, I thoroughly recommend this product and seller. Thank you very much.
2 March 2026
Reply from Safeguard Europe
Good morning,
Thank you for taking the time to leave us such a positive review. We are really pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Kelsey
Safeguard Europe Ltd
Great product and service.
27 February 2026
Reply from Safeguard Europe
Good morning,
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
A very speedy delivery.Put the bait…
A very speedy delivery.Put the bait trap down but will check it today.o
25 February 2026
Reply from Safeguard Europe
Good morning,
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
contents broken and some missing
We have received our parcel but we are very disappointed!! The Fuse spur switch and box are badly damaged.
The Diffuser Mounting template and 2 washers are missing!
Please can you ensure we receive replacements in order for us to install the equipment
25 February 2026
Reply from Safeguard Europe
Good Morning Carole,
Thank you for taking the time to provide us with your feedback.
Please accept our sincere apologies for the issues you have encountered with your recent order. While we do not supply individual spare parts for this product, we would be pleased to arrange a full collection and exchange for you to ensure you have a fully functional item.
To get this arranged as quickly as possible, please contact us directly using one of the following methods:
Telephone: 01403 210204
Email: info@safeguardeurope.com
Once you reach out, our team will coordinate a convenient time to collect the current item and deliver your replacement.
Again, we apologise for the inconvenience this has caused. If you have any further questions, please do not hesitate to let us know.
Kind regards,
Jack
Safeguard Europe Ltd.
Reply from Safeguard Europe
Good morning,
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Very fast delivery but too wet to actually use the product
Delivered very quickly and the sprayer looks decent quality. As we all know, it’s been too wet to apply the product so that will have to be reviewed lster.
23 February 2026
Reply from Safeguard Europe
Good morning,
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Excellent service.
Fast delivery and fast rectification of a paperwork issue. Great price. Service that is in short supply these days. Will use again.
20 February 2026
Reply from Safeguard Europe
Good Afternoon
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Jack
Safeguard Europe Ltd
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