Safe, cleaned and locations. Insurance is bit on higher side then most, it's the only concern I have. I gave a five stars is how your staff do business and go above searching a right unit, also showin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just started using our unit in mid-May. Super easy sign up, clear pricing, clean units. Caesar has been extremely helpful with any questions too. Great experience so far!
Company replied
The person in the office was very helpful providing information and advising us. The building is Very clean and actually quite beautiful for a storage facility. My 1 complaint which you can easily f... See more
Company replied
Excellent manager and staff. Immaculate, clean, cold storage, and safe. Everyone there goes out of their way to help their customers. Have used this facility twice already and highly recommend them.... See more
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Company details
About Safeguard Self Storage
Written by the company
It’s Called Self Storage But You’re Not Alone.
Safeguard has been providing storage solutions since 1989, with the goal of delivering unexpected quality and service at every level.
With these founding principles, Safeguard has grown to more than 75 locations and is one of the premiere self storage companies in the United States.Contact info
3384 Peachtree Road NE 4th Floor, 30326, Atlanta, United States
- 404-264-4000
- kurt@safeguardit.com
- safeguardit.com
4.6
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Safeguard Self Storage
Thank you for the review and feedback!
Wonderful staff
Wonderful staff! Super clean facilities! Easy location and reasonable pricing!
2 August 2026
Reply from Safeguard Self Storage
Thank you for the review!
Very easy to set up the account and…
Very easy to set up the account and move in. Staff is always on site and available.
25 July 2026
Reply from Safeguard Self Storage
Thank you for the review!
Reply from Safeguard Self Storage
Thank you for the review!
Bad service
The staff was rude and they overcharge me on the move plus hold my furniture hostage like the damn mafia lol
28 July 2026
Reply from Safeguard Self Storage
Hi Omari,
We’re sorry to hear that you were unhappy with your experience. We take concerns regarding customer service and billing very seriously and would appreciate the opportunity to better understand what happened.
Please contact our management team directly at 305-573-4591 and ask for Anthony Rodriguez, District Manager so we can review the details of your move and address any concerns regarding the charges or your belongings. Our goal is always to provide professional service and a positive experience for our customers.
Thank you for bringing this to our attention, and we hope to have the opportunity to speak with you and work toward a resolution.
Great people to work with
Great people to work with. The place is new and pristine. It is easy using the facility. I love the keys and lock to the unit! So simple!
30 August 2026
Reply from Safeguard Self Storage
Thank you for the review and feedback!
Safeguard Experience
Safeguard Experience
The location is very close to my residence. My experience with staff is extremely positive. The customer service is always extraordinary. Today the process to set up automatic payments through my bank was handled quickly and without any issues. Safeguard is an extremely top level company. I am very happy to be one of your customers.
2 September 2026
Reply from Safeguard Self Storage
Thank you for the review and feedback!
Derrick I hope I am writing his name…
Derrick I hope I am writing his name correctly is wonderful. He is so helpful and great customer service
28 August 2026
Reply from Safeguard Self Storage
Thank you for the review and feedback!
Reply from Safeguard Self Storage
Thank you for the review and feedback!
Location is convenient and the staff…
Location is convenient and the staff are extremely helpful and friendly. I've been a customer for more than 10 years, through expansion and downsizing the staff found affordable units for me to rent. Security is very good. All the cameras keep everything safe.
31 August 2026
Reply from Safeguard Self Storage
Thank you for the review and feedback! Also, thank you for being a customer for 10+ years!
Reply from Safeguard Self Storage
Thank you for the review!
Charging new rent every none months is…
Charging new rent every none months is insane amd robbery amd should illegal
2 September 2026
Reply from Safeguard Self Storage
Thank you for the feedback. Please reach out to the store team to see what pricing options we have available for you.
Safeguard Storage friendly and caring
Since I had a unit at Safeguard Storage, everyone has been patience, nice and friendly I will recommend this storage to anyone that are interested one more thing they keep up the storage it’s very clean
2 September 2026
Reply from Safeguard Self Storage
Thank you for the review and feedback!
They answered my question and helped me…
They answered my question and helped me out quickly and professionally
2 September 2026
Reply from Safeguard Self Storage
Thank you for the review and feedback!
The lady at the front desk was amazing…
The lady at the front desk was amazing very helpful polite respectful the best the building was Frankford and Westmoreland
3 August 2026
Reply from Safeguard Self Storage
Thank you for the review!
Tight Ship
As Gilbert stated, "we run a tight ship." If so.ething is wrong or out of place it is taken care of immediately.
9 August 2026
Reply from Safeguard Self Storage
Thank you for the review!
Great customer service
Will represents Safeguard in the best way. He provides exceptional customer service in a professional and friendly manner. Really appreciate his service.
1 September 2026
Reply from Safeguard Self Storage
Thank you for the review and feedback!
Reply from Safeguard Self Storage
Thank you for the review!
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