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Safeguard Pest Control Reviews 

252
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, professionalism, and friendly attitudes, often highlighting their efficiency and thoroughness in carrying out tasks. The service provided is frequently described as excellent, reliable, and consistently delivered on time, with many appreciating the lack of disruption during inspections and checks. People also value the informative and helpful nature of customer service interactions. Reviewers often feel at ease due to the staff's knowledge and reassuring presence, receiving helpful advice and clear communication. The company is regarded as a great partner, consistently maintaining high standards and resolving issues effectively. Many have used their services for years, noting their reliability and expertise.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as friendly, professional, and helpful,... See more

Service

Users describe positive interactions with service, highlighting its promptness, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, consistently describing representatives as helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve is a brilliant worker, and a very polite man. He’s always on time, He works efficiently and we’ve never had any problems with him! Would definitely request Steve again! highly recommend

Company replied

Rated 5 out of 5 stars

We have used safeguard for a number of years but since Darren Appleby has taken over attending our site its been the best service we have received. He is very professional, he makes you feel at ease a... See more

Company replied

Rated 5 out of 5 stars

Steve is allways on time contacts the day before always happy and smiling very helpful nothing to much trouble for him he is a pleasure to deal with a credit to ure company. The best we have had from... See more

Company replied

Rated 5 out of 5 stars

Checks to our buildings are regular and feedback is given both verbally and in writing of any activity. Inspections / checks are carried out with no disruption to others. Friendly inspector.

Company replied


Company details

  1. #13 of 24 best companies in Pest control service
  2. #7 of 9 best companies in Bird control service

Written by the company

Safeguard Pest Control was founded in 1987 and has built a strong reputation for delivering personalised, effective, and reliable solutions to businesses of all sizes and industries. Leveraging decades of commercial pest and bird control experience across the United Kingdom, our team of highly trained technicians is dedicated to staying at the forefront of industry advancements to ensure we provide the best possible service to our clients. At Safeguard Pest Control, we understand that every business has unique pest and bird control needs. That’s why we offer tailored solutions that are designed to meet the specific requirements of your company, industry, and location. Our comprehensive range of services includes contract, one-off and preventive measures, to pest and bird issues, ensuring your property remains pest-free and your business can operate without disruption.


Contact info

Safeguard Pest Control

We are The Pest Control People

4.7

Excellent

TrustScore 4.5 out of 5

252 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(252)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

Gallery Direct

Gallery Direct have used Safeguard for many years for our Sites in Sittingbourne and cannot fault the service they provide. The are always helpful, fast and competitive.

5 March 2025
Rated 3 out of 5 stars

We used Safeguard for a few years now…

We used Safeguard for a few years now and the level of service has been excellent although in the last 6 months not as good.
Email response is poor (I'm told it can take up to a week to get an email response due to the volume of emails), we have had lots of different technicians ( I feel colleague turnover is becoming a problem for Safeguard), I have had to chase each month to get our routine visits planned in and completed.
I hope this level of service is a temporary 'blip' and the excellent service we have traditionally received returns soon.

28 February 2025
Rated 5 out of 5 stars

Feedback

Very polite staff, always knowledgeable in what they do, nothing is to much trouble for them, always clear feedback what they have done

5 February 2025
Rated 5 out of 5 stars

Professional, Thorough, and Reliable

We've been very pleased with Safeguard's service, which has helped us maintain a pest-free office. Our technician, Natalia, has been fantastic. Her dedication, regular monitoring, and proactive approach have given us complete confidence in the service. We've had no issues thanks to her hard work and attention to detail. We highly recommend Safeguard for its professionalism and reliability.

3 February 2025

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