Safe Hands Home Improvements Reviews 

240
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendly demeanor, and helpful approach, often noting how well everything was explained. Many appreciated the installers' respectful conduct, such as removing boots, and their deep knowledge about the products and regulations. The service is frequently highlighted as highly efficient, with installations completed quickly and carried out very neatly, often with no mess left behind. Reviewers also found the pricing to be very reasonable and excellent value, often comparing favorably to other options. Overall, people highly recommend the company for its superb communication, prompt response, and first-class service.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the excellent communication,... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Price

Users describe positive interactions with price, consistently finding it excellent and reasonable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a lovely friendly and polite young man. Conar arrived to install my smoke and heat alarms this morning. He carried out the work very professionally and neatly and took away all excess wrappings... See more

Rated 5 out of 5 stars

Impressed by the professionalism of this Company. Booking an appointment was simple. Mark, who installed the smoke and heat alarms was extremely friendly and helpful and explained everything as he did... See more

Rated 5 out of 5 stars

Best service, reminder day before, text on day and call with ETA. All explained and discussed, efficiently fitted and cleaned up. Best price, travelled to Inverness and met my two large Pointers, w... See more

Rated 5 out of 5 stars

Had interlinked alarms fitted yesterday. Excellent customer service from start to finish. Quick call back after completing online enquiry form. Alarms fitted two days later by Declan, a lovely youn... See more


Company details

  1. Home improvement shop

Written by the company

At Safe Hands Home Improvements, we're your trusted partner when it comes to enhancing the safety and security of your home. We specialize in delivering top-notch home security solutions that give you peace of mind. Whether you require a security alarm system or interlinked smoke alarms, we've got you covered. Our commitment is to provide you with the highest level of protection for your home and loved ones. Choose Safe Hands Home Improvements for a safer and more secure living environment.


Contact info

4.9

Excellent

TrustScore 5 out of 5

240 reviews

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No recent history of asking for reviews

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4.9

All reviews

(240)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service throughout the whole…

Great service throughout the whole process. Submitted a form and received a call to arrange a suitable appointment. Conar arrived as arranged and carried out all the work fast and efficiently. Conar made sure I was Amilcar with how all the alarms worked. Would highly recommend

29 January 2022
Unprompted review
Rated 5 out of 5 stars

Needed new smoke alarms as the…

Needed new smoke alarms as the legislation is changing. Called Safe Hands Home improvements on Wednesday morning and Conar fitted them that evening.
He was punctual, explained everything he was doing and had fitted them and tested them in 30 mins.
I would thoroughly recommend this company to family and friends.

28 January 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased customer

The young man called Connor called very well presented and couldn't be any nicer. All the appliances were fitted checked in about 30 minutes . The young man was very up to date with how to work them and very pleased with his work . There wasn't any mess .

28 January 2022
Unprompted review
Rated 5 out of 5 stars

Could not have been nicer and more…

Could not have been nicer and more efficient. Got an appointment to fit smoke alarms the next day after my enquiry. Grant the engineer was super friendly and the job was completed swiftly and without mess or fuss. Would highly recommend.

28 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent tradesman

Connor came to two if my properties to install the appropriate system ,he was very professional , courteous,and a very nice chap to talk to .I wouldn't hesitate to put them forward vti friends and family also to clients I work for . BillyTrench 👍

28 January 2022
Unprompted review
Rated 5 out of 5 stars

Ticked all the boxes

I found this company on Facebook and left my contact no. on a Friday evening.
They phoned me on Monday with a price and came the same day.
Conar fitted the devices tested them gave me a remote control then gave me a receipt, all very courteous and professional, I would recommend them on price and efficiency.

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Conar was really friendly & professional. He arrived on time & fitted my alarms with no mess. He even took the empty packaging away, which was a bonus as most tradesmen leave the customer to get rid of it. I would definitely recommend this company to my friends and family

25 January 2022
Unprompted review
Rated 5 out of 5 stars

I found this to be an absolutely…

I found this to be an absolutely excellent experience. Phoned at 1pm to make an appointment and the alarms were fitted by Connor by 2.30pm. Connor was very polite ans explained everything he was doing to us.
I will definitely be recommending this company to friends and family.
Thanks to Connor for being so amazing

24 January 2022
Unprompted review
Rated 5 out of 5 stars

Very professional,customer services was…

Very professional,customer services was excellent and the workmanship was fantastic. Grant came on time introduced himself got on with the work and gave us a demonstration of the remote. I was so pleased with the work I passed on Connors number to my brother and he got his done too. Two happy customers 👏👏

24 January 2022
Unprompted review
Rated 5 out of 5 stars

I was a bit concerned about new regulations re fire alarms

I was a bit concerned about new regulations regarding fire alarms ,one call to Safe hands resolved my problems
Grant arrived today and did everything I needed ,he explained everything as he went along and answered my many questions politely and respectfully.He was in and out in 30minutes .I would recommend this firm ,they did a great job at very competitive price ,thank you Grant

24 January 2022
Unprompted review
Rated 5 out of 5 stars

Fire Alarms

My alarms were fitted by a very polite and professional young man. No mess, no fuss. Just excellent workmanship.

24 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent company very customer friendly.

Excellent service from contacting firm, booking appointment and fitting. Fitter turned up on time, gave best advice on where alarms should be fitted and kept updating us on every aspect of fitting and how to use remote controller. Will certainly recommend to friends and family. Fantastic customer service overall.

24 January 2022
Unprompted review
Rated 5 out of 5 stars

Great work

Safe Hands recently installed Smoke Alarms to comply with new Scottish Govt Regulations. Their work was very professional and the guys who did the work were friendly.m and left absolutely no mess

24 January 2022
Unprompted review
Rated 5 out of 5 stars

A competent and professional…

A competent and professional installation carried out by an efficient and pleasant tradesman
Explained how the system worked and why it was required. I would recommend

23 January 2022
Unprompted review

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