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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professionalism, making interactions pleasant and efficient. Many people highlight the excellent service, noting its efficiency, clear communication, and the smooth user experience provided. Reviewers frequently mention the company's reliability and thoroughness in delivering their services. However, some people mentioned a slight hiccup with one of the trainers due to logistics and timing, and a few others noted issues with the internal communication within the office.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the efficiency,... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being punctual,... See more

User experience

Customers had positive experiences with the user experience. Reviewers consistently praise the clarity and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Safe I.S. provided a great fire extinguisher training session that was smooth, timely, and well organized. Nick did a fantastic job as the instructor—he was friendly, engaging, and packed with helpful... See more

Rated 5 out of 5 stars

The fire marshal training was solid and worth the time. The trainer knew the subject inside out and kept things clear and practical. No pointless filler, just the stuff we actually need to deal with... See more

Rated 5 out of 5 stars

We have been using Safe IS for regular fire alarm and emergency lighting tests for quite some time now. Just recently, they have also carried out a Fire Risk Assessment at our offices. I can honestl... See more

Rated 5 out of 5 stars

We have recently used Safe I.S Ltd for a Fire Risk Assessment. They were punctual, efficient and knowledgeable. Today they have wall-mounted fire extinguishers and conducted emergency light testing. S... See more


Company details

  1. Fire protection service

Information provided by various external sources

Safe I.S. offer Fire Protection & Safety Compliance throughout the UK; our qualified professionals Train, Assess and Service almost all Health & Safety Systems enabling clients to be insurance and legally compliant.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

262 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I wouldnt use anyone else! A** I have used Safe I.S ltd for over 4…

I have used Safe I.S ltd for over 4 years now for several clients. They are well priced, efficient and knowledgeable. The customer service staff are extremely helpful and will listen to the needs and requirements of their client. The best thing is Knowing that the assessors which have been sent to our sites are ex Fire authority allows a stress free assessment on the day.
Their reports are informative, - full of information, easy to read, understand and they also provide quotes for any remedial actions which is competitively priced. I have just booked another 3 for this year. Extremely happy with their ongoing service.

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service!

Needed a FRA quickly as the current one for the building was causing problems when selling our flat. Super grateful to Charlie who got it booked in as soon as possible for us. Nick, who did the FRA was very helpful and friendly. He explained everything and understood our current situation. Received a detailed report back the next day. Thank you!

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service received form SAFE I.S

Great service received form SAFE I.S, easy to contact very efficient and friendly. mark who carried out our Fire RA was professional and helpful with the advice given. Great service overall, definitely recommend.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with SAFE IS

Great experience with SAFE IS, this is the second year we have used them for our Fire Risk Assessment, and we have instructed them for our new location in Brighton also as we always find them to be friendly, professional, fair, knowledgeable and very helpful.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Reece from Safe I.S. provided our in-house fire safety training, and our staff found the session exceptionally informative and engaging. The quote and booking process were quick and seamless. After the training, I promptly received the certificates. Overall, it was a great service, and I would definitely choose them again.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Great training course and customer service.

Quick efficient booking service and quote. Fast response to emails. The fire safety training with Sallie was very informative and interesting and it was great to practice with extinguishers at the end of the session.
Certificates received. Great service and would use again.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

JUST WANTED TO THANK GRANT JAMIESON WHO CAME TO ASSESS MY COMPANYS BUILDING, BEING OUR FIRST ASSESSMENT I WAS UNSURE WHAT TO EXPECT BUT GRANT PUT ME AT EASE FROM THE GET GO , HE EXPLAINED EVERYTHING FULLY AND IS A CREDIT TO YOUR TEAM. WE LOOK FORWARD TO DEALING WITH HIM AGAIN IN THE FUTURE. CAN I ALSO EXPRESS MY THANKS TO OLIVER ARCHER AND LEIGHANNE MAGGS WHO HELPED ARRANGE THE VISIT / REPORTS WITH NO PROBLEMS AT ALL, VERY HAPPY WITH THE WHOLE EXPERIANCE

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Nick the trainer was very knowledgeable…

Nick the trainer was very knowledgeable and engaged with everyone with interaction at times. The training was presented in such a way that all our place of worship volunteers, clearly understood the implications and causes of fire. A guide on how to deal with them and process on steps and timing that is critical and how to stay calm and deal accordingly.

I recommend this Fire Warden training to any place of worship. It is 100% valuable and all feed back from the group was how important it is to ensure everyone is aware of the hazards that may occur on site.

Thank you
Surinder K Sahota
SGSS Croydon Gurdwara

17 March 2024
Unprompted review
Rated 5 out of 5 stars

am very happy with the service

am very happy with the service, I have received I would use this company any and recommended them to others our equipment was fitted, in very well good job.

14 April 2024
Unprompted review
Rated 5 out of 5 stars

Quality Service

I have been using Safe I.S Ltd for the last three years and their quality of service absolutely fantastic, certainly I would recommend anyone looking for Fire and Risk assessment.

14 June 2024
Unprompted review

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