Our bought a couple of mouth guards in the Black Friday sale. I had an issue with a discount code but customer service were excellent. They sorted the issue and even refunded what I’d overpaid. The... See more
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Company details
- #65 of 154 best companies in Sportswear Shop
Information provided by various external sources
SAFEJAWZ mouthguards have revolutionised sports dental protection. We sell boil and bite guards and designed hand-made dentist custom-fit guards.
Contact info
West Coppice Road 2, WS8, Brownhills, United Kingdom
- safejawz.com
Replied to 87% of negative reviews
Typically replies within 1 month
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Reply from SAFEJAWZ
Superb!!
A superior, exceptionally well made product.
Customer service was prompt & efficient.
Highly recommended.
Excellent product but delay was a long…
Excellent product but delay was a long one. I was warned after the purchase but still felt arkward attending three weeks of classes whilst I awaited the mouthguard.
Terrible have not received will not…
Terrible have not received will not recommend
Want a full refund
Dont buy i wait over a month and still…
Dont buy i wait over a month and still didnt recive my order been in touch with customer service and didnt get any results DONT BUY
Good, but not as good as O Pro
The delivery was awful. Took absolutely ages. Feel like it’s quite difficult to fill the mouthguard mould with the amount of putty given. Some more would make it easier and simpler. Also, there’s no protective case to send your mould back in, I’d advise getting one.
Regardless the mould came back (late- yes I know covid has a part to play in this). It was okay, it fitted better than a regular shop mould but nothing on a proper one moulded by the dentist. All in all, it fits, it works, but it’s not as good as their competitors OPro who give the same service for the same price
The best gumshield I've ever used
By far the best gumshield I've ever used. Moulds easily and feels so... compact. It's hard to describe, but as a rugby player you need to be able to communicate on the pitch and with this mouthguard it's easier than with any other.
Had some issues with shipping. Customer support responded instantly and effectively.
I can easily and whole-heartedly recommend safejawz.
Great customer service
The best on the market. simply outstanding
The quality of this product is honestly the best on the market, I have been buying dental gumshields for over a decade and this is the best by far. a lot of posts about delivery time but you seriously do you want a fast and under quality item or do you want to wait and receive perfection I know what I would rather do! - my first ever review on a company thus proving my honest and upmost admiration for this product. will use again 5* +++
The gum shield is for my 12 year old…
The gum shield is for my 12 year old rugby playing son,I noticed when he removed the mold it stuck to his teeth,Unfortunately making the mold u/s but thanks guys for sending another kit.
Lazy company.
I placed my order two weeks ago and still not have received. On the website it says it will arrive in 7-10 days which is misleading as they mean 7-10 days from when they receive your dental impression. However is has been 12 days since they received the impression. It is not worth the hassle, competitors Will be used next time and I recommend other people use them too.

Reply from SAFEJAWZ
I have waited for over a month now to…
I have waited for over a month now to receive my gumsheild missed important training and they have made the same mistake twice not writing my address down

Reply from SAFEJAWZ
Really good quality absolutely worth it…
Really good quality absolutely worth it comfy fit
Good customer service
Good customer service, offered a 2nd mouthguard refitted for free as I wasn't happy with the fit of the first one. The company would benefit from a more robust fitting process though, clearly, there is room for errors with the postal method.
prompt service
prompt service
Although we were not able to fit the gum shield as per instruction, the service from safejawzs was very good.
Excellent customer care and product
Very pleased with service and product
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