Safety Alert  Reviews 

146
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Lanre Dalemo. What a Legend. Amazing knowledge from one human brain. Delivered the course material really well, used probing questions and answers well. Sometimes though, my attention did wonder... See more

Rated 5 out of 5 stars

Lanre Delamo came across as a very experienced and skilled trainer. The two days course was very well structured and presented. Lanre ensured everyone has assimilated all the necessary information to... See more

Rated 5 out of 5 stars

Lanre was the course trainer and he does a really good job in ensuring every individual goes out of this course with as much information possible. He does that through emphasis on important points, re... See more

Rated 5 out of 5 stars

I Have enjoyed the course , Thanks Frank for being very respectfull and thanks for your patience with us as beginners.

Company details

  1. Training Centre

Written by the company

Delivering Health and Safety Courses for the Construction Industry. Some of the courses we offer are vocational courses in Construction, Engineering, Railways and Health & Safety as well as NVQ programmes and CSCS Card Schemes. Our most in demand courses include: • CITB SMSTS (Site Management Safety Training Scheme) • CITB SSSTS (Site Supervisors Safety Training Scheme) • CITB SMSTS Refresher • CITB Health & Safety Awareness – (For CSCS Green Labourer Card) • First Aid at Work • IOSH Managing Safely • NEBOSH Construction • NVQ Construction Manager Level 6 & 7 (For CSCS Manager Black Card) • NVQ Supervisor Level 3 (For CSCS Supervisor Gold Card) • NVQ Trade Level 2 (For CSCS Skilled Trade Blue Card)


Contact info

4.8

Excellent

TrustScore 5 out of 5

146 reviews

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4.8

All reviews

(146)

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Rated 5 out of 5 stars

SMSTS Course

SMSTS Course, I can not recommend enough this training centre, Frank Stanton, high level skills of teaching throughout the course, he deserve a pay rise and an oscar !

23 July 2023
Unprompted review
Rated 5 out of 5 stars

SMSTS Experience

Lanre Dalemo was a great teacher who showed exemplary teaching skills by listening, offering advice, and through explanations of any questions asked of him.

21 July 2023
Unprompted review
Rated 1 out of 5 stars

I booked an SMSTS course with this…

I booked an SMSTS course with this guys, I had to take my daughter to the hospital on the third day of the course so i informed the course trainer in the morning as it was an emergency. I gor back in the afternoon to join the course but the trainer logged me out of the zoom meeting and asked me to contact safety alert. When i contacted them, they told me i am supposed to attend all the course hours so i have to pay a new fee to be put on another course. How do i attend all the course hours if i have to rush my daughter to hospital, this guys are selfish and cold hearted, they only think of making money from people. I have been calling and sending emails for over 2 weeks to no avail. Finally, i got a response that i would be given a discount on the next course which i accepted. The course is tomorrow 5th june 2023, and i still have not heard from safety alert and i have been calling and nobody picks up. This is a very bad company, they dont even have an office where you can go to sort issues out. Please stay away from them. I really hope they pay for their sins. I will make sure to let the whole world know about them. Very unprofessional company. They will ignore your calls and emails, they just dont care about anything.

13 May 2023
Unprompted review
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Reply from Safety Alert

Hi Benjamin,

Thank you for your review.

I can confirm you were booked onto our SMSTS which ran on 12th May 2023 with the weekend option. You attended the course with constant disruptions due to babysitting while attending an SMSTS. The trainer did mention to you that this isn't allowed as it disrupts the learning of other students. On day 3, you joined the course late by 4 hours without prior notification to trainer.

As per CITB regulations, you must attend 7.5 hours with an overall 37.5 hours. As you could not satisfy this requirement, the trainer had to remove you and suggest you attend the course again. This is only to ensure compliance with the CITB and also to ensure you receive a fair & consistent course.

We do not make the rules, we abide by them. When you raised a complaint, the admin team provided you with a few course dates and also gave a discretionary discount to attend a future course. You did not confirm the date through the proper process, which is to reply to the email confirming the date you want. You assumed you are attending the 5th June, which was a fully booked course. You called once and the admin team responded immediately by notifying you that this course is fully booked and we can put you on a future date. You now claim you made calls which were not answered which is incorrect.

Our company is an online training provider, which doesn't necessitate a psychical office location, however, we are always prompt in our telephone answering and emails. Our customers rate us 5* regularly and we take pride in always going above and beyond in creating interactive courses for our students. On this occasion, we feel your rating does not relate to an issue in our service, but rather it is a reflection of your attitude towards rules and regulations.

We still appreciate the feedback and hope you find a course which is more suited to your schedule. All the best.

Ian Wilkins
Quality Manager

Rated 5 out of 5 stars

Lanre was the course trainer and he…

Lanre was the course trainer and he does a really good job in ensuring every individual goes out of this course with as much information possible. He does that through emphasis on important points, revision of what we learned during the day and a recap on the following day. The group exercises are great too, because it helps you to be able to put in practice what you learned throughout the course. L V

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Great content and delivery

Great content and delivery! All on-line aspects working suprisingly well, too. Overall experience solid 5 star. Great performance from our Trainer.

21 April 2023
Unprompted review
Rated 5 out of 5 stars

Perfect trainer for a difficult course

Trainer was extremely knowledgeable about all subjects, very helpful with any questions asked and made sure everything was explained and understood. The course was full of information and overwhelming at times but going into the test I felt confident due to the trainers guidance. Thank you to Lanre Dalemo.

21 April 2023
Unprompted review

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