Safety First London Reviews 10

TrustScore 3.5 out of 5

3.5

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Company details

  1. Machine Construction

Written by the company

At Safety First London we are approved fire and exit door inspectors, part of the National Association of Fire Door Inspectors, we carry out non intrusive checks in order to certify your doors. According to BS9999 it is recommended that you inspect your fire doors every 6 months.


Contact info

3.5

Average

TrustScore 3.5 out of 5

10 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I’m extremely pleased with the service…

I’m extremely pleased with the service provided today. The team replaced the door in my flat, and the result is absolutely outstanding. The quality of workmanship is excellent, and the new door looks amazing—both modern and perfectly fitted.
They were professional, punctual, and worked efficiently while maintaining a clean and respectful approach throughout the process. It’s clear they take pride in what they do, paying attention to every detail.
I would highly recommend their services to anyone looking for reliable and high-quality work. Thank you again for such a fantastic job!

17 March 2026
Unprompted review
Rated 1 out of 5 stars

The service I agreed to was to install a fire safety front door for a flat

The service I agreed to was to install a new front door to comply with the new health and safety regulations.
Installation included to paint the door with two coats of paint. The door was installed but only the undercoat was applied and the demands for payment were made. I emailed with pictures to show the painting was not done. This then resulted in back and forth via email, even with photos they argued the work had been done and had many appointments booked for the paint work to be done- however the employee failed to turn up. The one time he did turn up but then disappeared for hours doing another job and just left us waiting the entire day. This took over 6 months. Finally the director- Thomas turned up and agreed to complete the painting. Payment was made in December and know I am emailing them to chase them for the certificate, and I am being ignored. The mobile number- 07593 069501 is never answered.
So they provided a poor work service, poor customer service and no certificate as promised would be sent once payment is made.
How many months will I be waiting for this certificate???
I would strongly recommend to use another professional company to avoid this unnecessary stress, and waisting your time as this is a small company with very poor standards of professional service.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Thomas at Safety First London.

This was our first time using Safety First London and so glad to have found a reliable company.
Thomas was very helpful and kept us informed with everything. The turnaround from having the first appointment, then the remedial works and finally the report was very quick.
Thank you from Outlet Residential

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service!

We needed the doors upgrading in our commercial property and the work carried out by Safetyfirstlondon's engineers was outstanding. The company is organized, always somebody at the end of the phone and always fulfilling our requests. Thank you!

17 February 2024
Unprompted review
Rated 5 out of 5 stars

Best choice

I can confidently say that Safety First London is the best choice for fire door inspections at schools, they were flexible with days and timings ans remedial works done well

29 January 2024
Unprompted review
Rated 5 out of 5 stars

A prompt and efficient response

A prompt and efficient response. The Fire door inspection was very detailed, and a very reasonable quote given for the remedial works needed. The remedial work was prompt, neat and skillful. Thank you

23 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. Competitively priced.
We've inspected the fire doors in our facility and the detailed report showed all the faults, easy to read and understand.

We highly recommend this service.

4 April 2022
Unprompted review

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