Miserable course they demand is done otherwise nobody would waste the money on this poorly made piece of junk course that teaches and trains in bad driving habits that makes you a hazard on the road i... See more
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My experience with the course system was overall VERY frustrating. It kept rejecting my password and making me use a temporary one to log back in. Then every time I completed a module I was unable t... See more
THIS IS A FRAUD. I was 2 hours into the course. I was in the middle of a section, not doing the certification questions. The screen suddenly went blank. When I got back into the course, I got a messag... See more
Unfair treatment of the paying customer. Falsely cancelled driving course, Would not refund payment. Verification process is flawed in favor of stealing your money, with no recourse through state agen... See more
Company details
Information provided by various external sources
SafetyServe.com the leader in online safety training
Contact info
Ripped off
I completed 40% of the lessons. Extended to complete because of a failed verification answer which, locked out the account. I called them no answer. Emailed and was told to repay in a reply back. This company is horrible .
23 October 2023
Unprompted review
Waste of time!
The registration process is painful and time consuming. Completed the first 2.5 hours of the course only to have to freeze up and the “next” button would not appear. Had to contact customer support and they took 3 hours to respond telling me to use a different browser. So then had to start the whole session all over again only to “fail” the verification in my 4th hour. Failing the verification locks you out of the account and you are unable to continue and have to re-register and start all over again. The verification asked me what day of the month I was born which I’m sure I was correct in my answer lol but it told me I was incorrect 3 times. DO NOT use this site unless you want to waste your time!
25 September 2023
Unprompted review
Horrible Customer Service!
I got through 4 hours of the course without any issues except the stress every thirty minutes reminding you to verify identity or be locked out for good. I answered everything successfully the it asked me my gender which I answered. It told me incorrect which was system error. Instead of assist, representative was condescending and told me here's your refund without any recourse. This is a poor service and should not be taken by anyone. Be aware you will waste your time and have nothing to show except poor customer service. They have no remorse in wasting people time. They offered no resolution except saying you can take course over! Are you kidding!?!?!
29 August 2023
Unprompted review
"SafetyServe.com" is NOT RECOMMENDED
"SafetyServe.com" is NOT RECOMMENDED. PAID for "NSC Defensive Driving Course", Logged into "SafetyServe.com" Portal and Course Never Loaded. I can see my Customer Profile, Just Kept Spinning and Blinking with Three Dots *** trying to Connect Customer to Course. For several days I exchanged emails with "SafetyServe.com" Customer Support who could not provide solution for Course Not Loading When Customer Logged. (1) I updated my Internet Browser, (2) I Cleared Browser History, (3) Reboot my Desktop several times. I read the "System Requirements" for this "SafetyServe.com" courses. It is very frustrating! you think Third-Party Vendors like "SafetyServe.com would QUALITY-CHECK Customer (end user Access) to make sure Customers have a GOOD Experience using thier Online Products and Service. I know I would. "SafetyServe.com" it a Thumbs-Down for me. My Experience was Not Good.
8 June 2023
Unprompted review
This is very frustrating
This is very frustrating. I got to session 5 I spent many hours. I have another hour or two to go, and I failed one of the verification answers and I got locked out. I called them back they cannot unlock it. They are saying you need to re do it everything from beginning. This is not normal stay away from this company.
6 April 2023
Unprompted review
Unfair treatment of the paying…
Unfair treatment of the paying customer. Falsely cancelled driving course, Would not refund payment. Verification process is flawed in favor of stealing your money, with no recourse through state agency's. New York State DMV lap dogs.
17 February 2023
Unprompted review
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