Saffron Mortgage Finders Reviews 23

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am delighted with the service received from Saffron Mortgage Finders. After speaking with three people on different occasions they understood my needs perfectly. Each member of staff was a pleasure... See more

Company replied

Rated 5 out of 5 stars

Impeccable service, highly recommend. From start to finish Saffron Mortgage Finders put us, the customer first. Our adviser was very knowledgable and informative. We were kept up to date of the progre... See more

Company replied

Rated 5 out of 5 stars

Aaron was so helpful, knowledgeable, honest and genuine throughout our whole process! Thank you so much Aaron and everyone at Saffron Mortgage Finders, you made the whole process run smoothly.

Company replied

Rated 5 out of 5 stars

Cannot rate SMF highly enough. We had Roy guiding us through the mortgage process, and as first time buyers, his advice and expertise was priceless. No question was too small or too 'stupid', Roy put... See more

Company replied

Company details

  1. Mortgage broker

Written by the company

At Saffron Mortgage Finders our clients are at the heart of everything we do. We bring with us many years experience, helping our clients navigate the options available to them through clear information and guidance for their mortgage and protection needs. With access to products from over 50 of the UK's best known lenders & providers, we can ensure we find the best outcome for you. With reduced fees for Saffron Building Society Members.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Saffron Mortgage Finders, listen and advise in every respect.

I am delighted with the service received from Saffron Mortgage Finders. After speaking with three people on different occasions they understood my needs perfectly. Each member of staff was a pleasure to speak with. I will always seek their advice in future.

22 July 2021
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Dear Trevor,
Thank you for your kind review. We are delighted that you felt we understood your needs perfectly. We look forward to being able to help you in the future.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

Friendly and professional advice

Friendly and professional advice, was able to obtain a mortgage for us. Very much appreciated.

2 July 2021
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

We are pleased to have been able to help you with your mortgage and that you found our advice to be both friendly and professional. We look forward to being able to help again when the time comes.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

Listened to what we wanted and gave…

Listened to what we wanted and gave very goid advice and found a very good mortgage for us

2 July 2021
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Thank you for your review, we are thrilled to have been able to find you the right mortgage for you and that the advice you received was good. We look forward to being able to help you again in the future.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

Excellent service guided me through the…mortgage application

Excellent service guided me through the hole
Process without any issues Thank you Jamie

1 July 2021
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Thank you for your review, we are so pleased to hear that you found our service to be excellent and that Jamie guided you through without issue. We look forward to helping again when the time comes.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

Aaron was so helpful

Aaron was so helpful, knowledgeable, honest and genuine throughout our whole process! Thank you so much Aaron and everyone at Saffron Mortgage Finders, you made the whole process run smoothly.

1 July 2021
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Hi Charley and Daryl,
We are delighted that you have found Aaron was knowledgeable, honest and genuine and that we could make the process smooth for you.
Thank you again for your review,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

This was my first time using a broker…

This was my first time using a broker and Roy has set the bar high. Responded to all my queries straight away and kept me informed as we went along.

30 June 2021
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Thank you for your feedback, it's fantastic to hear that the bar has been set so high for your first time using a broker and that Roy kept you informed throughout the process. It has been a pleasure to help you with your mortgage.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

Would definitely recommend

Roy was so helpful and kept me updated throughout . He was very knowledgeable and easy to contact when I needed help. Would definitely recommend

30 June 2021
Unprompted review
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Hi Molly,
Thank you for the kind review and feedback that Roy was so helpful and knowledgeable. We are please that we have been on hand whenever you needed help. We look forward to working with you again in the future.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

Impeccable service

Impeccable service, highly recommend. From start to finish Saffron Mortgage Finders put us, the customer first. Our adviser was very knowledgable and informative. We were kept up to date of the progress of our case and always made to feel valued.

18 June 2021
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Hi Richard,
Thank you for your review and rating our service as impeccable. We are so pleased you have found your adviser to be knowledgeable and informative and that you felt we put you, our customer first. We hope to be able to help you again in the future.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

Jamie provided excellent guidance

Jamie provided excellent guidance and advice to help find the protection that suited our needs. Nothing was too much trouble and he was clear in his explanations. I would highly recommend Saffron Mortgage Finders.

20 May 2021
Unprompted review
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Dear Linda,
We are delighted that Jamie has provided you excellent guidance and advice to ensure you have been able to secure protection which suits your needs.
We look forward to being able to help again in the future should you need.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

Jamie knew his products very well…

Jamie knew his products very well explained the whole journey simply and left me feeling very confident. This confidence was paid off with a new much better mortgage deal and my repeat business. Always able to get in contact with someone followed through with everything they said and very easy to get along with

5 May 2021
Unprompted review
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Thank you for leaving us such a positive review. We have been delighted to have helped you both and that we have been able to find you a much better deal on your mortgage. We look forward to being able to help you again in the future.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

Roy from saffron morgage finders was…

Roy from saffron morgage finders was very knowlegable and helpful throughout the whole process. Would highly recommend.

3 May 2021
Unprompted review
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Hi James,
Thank you for your review. We are pleased to have helped you through the process and that you found Roy to be so knowledgeable and helpful. We hope to be able to help you again in the future should you need it.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

An excellent service

An excellent service, Jamie was very helpful and patient getting me a mortgage to suit my needs

30 April 2021
Unprompted review
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Hi Alan,
We are delighted to hear that Jamie was so helpful and managed to get you a mortgage which suited your needs. It has been a pleasure and wish you all the best in your new home.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

5 Stars!

I was very impressed with the high level of customer service. The advisor was very helpful, experienced and knowledgeable.

30 April 2021
Unprompted review
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Hi Mr Williams,
Thank you for your review. It has been a pleasure to be able to help you with your mortgage and we are thrilled that you found your adviser to be so helpful, experienced and knowledgeable. We look forward to helping you again in the future.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

Invaluable service and advice

The advice and service my partner and I received from Saffron Mortgage Finders was invaluable. As first time buyers, the road to getting a mortgage was daunting, however, Roy guided us every step of the way and always made sure we were up to date and informed in our journey, from application through to completion.

I would highly recommend Saffron Mortgage Finder's to anyone seeking their first or a new mortgage.

29 April 2021
Unprompted review
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Hi Beth,
Thank you for your review, we are pleased to have made the process of finding your first mortgage less daunting and that Roy has been able to keep you informed and guided you through every step. We look forward to helping you again in the future.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

Cannot rate SMF highly enough

Cannot rate SMF highly enough. We had Roy guiding us through the mortgage process, and as first time buyers, his advice and expertise was priceless. No question was too small or too 'stupid', Roy put the perfect level of detail into every response to make the process as seamless and understandable as possible. It really did feel as though Roy was on our side, and that he was as invested in securing our first home as we were. I implore anyone looking to move or to buy a home to have SMF help them out. First Time buyers especially, you won't regret it.

21 April 2021
Unprompted review
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Hi Billy,
We are thrilled to hear that you cannot rate us highly enough and that Roy has been able to support you and guide you through the process of buying your first home. We look forward to being able to help you both again in the future.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

Aaron was fabulous from start to finish…

Aaron was fabulous from start to finish so helpful and nothing was ever to much trouble. I would highly recommend Saffron mortgage finders and Aaron. We wouldn’t have been able to do it without him.
Great from start to finish!

16 April 2021
Unprompted review
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Hi Camilla,
Thank you for your kind review, we are delighted that Aaron has been so helpful and that you would recommend us to others. We look forward to being able to help you again in the future.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

Aaron was extremely police and helpful…

Aaron was extremely polite and helpful in guiding me through my financial query. He was also very pro-active in ensuring that I was signposted towards someone in the Bridging Loan arena who may be able to help. Thank you Aaron for your support - very much appreciated.

16 April 2021
Unprompted review
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Hi Stella,
We are very happy to have been able to be pro-active and supportive in helping you with your bridging loan and that Aaron has been so helpful in guiding you with your query.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

Bridging Loan

We needed a bridging loan to secure our property purchase. Although Saffron Mortgage do not operate in this field, they quickly referred us to an appropriate provider and supported us in the bridging loan process.

15 April 2021
Unprompted review
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Hi Martin,
Thank you for your review. We are pleased to have been able to support you with your bridging loan and that you found the process to be quick. We would be delighted to help you in the future if needed.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

Thank You Team Saffron.

The team at Saffron have been professional, diligent and very helpful from first point of contact.Their responses have always been prompt and my personal advisor,Roy, was courteous, honest and managed my expectations well throughout the whole process.

Would use their services in the future if required and would gladly recommend them.

4 April 2021
Unprompted review
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

We are pleased to see that you found us and your adviser Roy to be so helpful, courteous and honest. We would be delighted to help you again in the future and appreciate your recommendation of us to others.
Best regards,
The Saffron Mortgage Finders team

Rated 5 out of 5 stars

Fantastic broking service

Fantastic broking service. Competent and experienced staff who have a hands on approach to arranging loans. They made the process of obtaining a mortgage as hassle free as possible!

26 March 2021
Saffron Mortgage Finders logo

Reply from Saffron Mortgage Finders

Thank you so much for your positive review of your experience with us. We are so pleased that you felt the process was made hassle free by your adviser. We look forward to being able to help again in the future.
Best regards,
The Saffron Mortgage Finders team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look