Sage Sydney Reviews 69

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the product quality, describing items as cheap, nasty, and not matching descriptions, with some receiving synthetic fabrics instead of advertised materials like silk or linen. Customers also felt that the pricing was excessive for the quality received, often comparing it to much cheaper alternatives from other retailers. Reviewers frequently mentioned issues regarding the origin of products, noting that items were often shipped from China. Some people were dissatisfied with the return process, which often involved paying significant shipping costs to return items to China for a partial refund or keeping faulty purchases. Conversely, a small portion of people felt satisfied with their purchases, finding the items stylish, comfortable, and of decent quality for the price, with some appreciating the fit and material.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with many expressing significant dissatisfaction.... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing significant... See more

Price

People report negative experiences with price, often finding items to be overpriced for their quality, with... See more

User experience

Users describe ambiguous interactions with the user experience, with some finding it simple and reliable... See more

Delivery service

Consumers find delivery service to be ambiguous, with some reviewers reporting slow shipping and long... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I wanted something feminine without being overly delicate, and this mostly achieves that. It has a nice presence, though it could feel a bit more refined.

Company replied

Rated 3 out of 5 stars

It pairs effortlessly with different footwear options, which makes styling very easy. I have worn it with both casual and dressy shoes

Company replied

Rated 3 out of 5 stars

The design shows good attention to detail. It feels fairly well-made and gives a nice overall look, though not particularly outstanding.

Company replied

Rated 3 out of 5 stars

I matched it with jeans and sneakers, which made it a relaxed everyday outfit. It looks fine, but not especially distinctive.

Company replied



Contact info

2.7

Poor

TrustScore 2.5 out of 5

69 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

I recieved my item (obviously from…

I recieved my item (obviously from China). Quality of fabric and make were horrendous. I emailed Sage Sydney and was asked to send pictures which i did.
After which, i was advised my options were store credit, minus shipping for my next order (Why would i want another crappy product!) A 10% REFUND and i keep the faulty purchase! Or send it back to China at a cost of around $30!
Apalling business ethics and shoddy clothing. Would never recommend. The dress will be binned as that's all it is good for!

31 January 2026
Unprompted review
Sage Sydney logo

Reply from Sage Sydney

Hello Lisa,

We’re sorry to learn about the difficulties you’ve experienced. This is not the kind of experience we want for our customers, and we completely understand how frustrating this must feel.

May we kindly ask you to share your order number with us? Once we have it, we’ll look into the matter right away and do our best to assist you promptly.

Best regards,
Sage Sydney

Rated 2 out of 5 stars

Same item cheaper on Shein and Temu

Same clothes available on Shein for 1/4 of the price. This shop is a front for importing the items from China.

9 January 2026
Unprompted review
Sage Sydney logo

Reply from Sage Sydney

Hello Vee,

We’re sorry to learn about the difficulties you’ve experienced. This is not the kind of experience we want for our customers, and we completely understand how frustrating this must feel.

May we kindly ask you to share your order number with us? Once we have it, we’ll look into the matter right away and do our best to assist you promptly.

Best regards,
Sage Sydney

Rated 4 out of 5 stars

I decided to try Sage Sydney because I…

I decided to try Sage Sydney because I value unique styles, and I am pleased with my decision. The quality aligned with the online presentation, shipping was quick, and the size guide was precise. It is certainly a brand I will purchase from again.

2 December 2025
Unprompted review
Sage Sydney logo

Reply from Sage Sydney

Hello Elena,

Thank you for your wonderful feedback! We’re thrilled you’re pleased with your Sage Sydney experience from the unique styles to the quality, sizing, and quick shipping. We can’t wait to have you shop with us again!

Warm regards,
Sage Sydney

Rated 4 out of 5 stars

"I'm always cautious when trying new…

"I'm always cautious when trying new online stores but they have fast delivery great-quality items. I'II definitely be coming back for more!"

25 November 2025
Unprompted review
Sage Sydney logo

Reply from Sage Sydney

Hi Tyler,

Thank you for your feedback! We’re so glad we could exceed your expectations with fast delivery and great-quality items. We look forward to welcoming you back for more!

Warm regards,
Sage Sydney

Rated 3 out of 5 stars

My jacket arrived with two damaged…

My jacket arrived with two damaged buttons but customer service responded instantly and sent a replacement without any difficulty they manage everything extremely quickly impressive

25 November 2025
Unprompted review
Sage Sydney logo

Reply from Sage Sydney

Hi Asher,

Thank you for your feedback! We’re glad our customer service could quickly resolve the issue and get a replacement to you. We truly appreciate your patience and look forward to serving you again!

Warm regards,
Sage Sydney

Rated 4 out of 5 stars

super happy with my purchase the…

super happy with my purchase the material is so much nicer than I expected for the price. Plus shipping was quick and their customer support team was incredibly helpful will be ordering more styles soon

25 November 2025
Unprompted review
Sage Sydney logo

Reply from Sage Sydney

Hello Adam,

Thank you for your fantastic feedback! We’re so glad the material exceeded your expectations and that you enjoyed the quick shipping and helpful support. We can’t wait to have you order more styles soon!

Warm regards,
Sage Sydney

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