Disgraceful
Seems to me all the negative reviews have disappeared! But hey ho
Went Tuesday and was seen by the vet instead of the nurse,which i did not request as my cat had already had her yearly check up in July
Tried to charge me 75 pounds for nail clipping and flea treatment
When i questioned this the receptionist spoke to the vet who must have checked my cat had already had her yearly check up in July so took 10 pounds off the bill
Wish i had been listening properly but it was quite noisy so paid my bill and went outside
Checked my bill and saw had been charged 20 pounds for the vet administering a tiny vial of flea treatment to the back of my 🐈 neck,are you being serious?
No posters no price changes no notifications to say this would be happening in the surgery warning me of this as had never been charged before!
My records were checked by an incompetent receptionist who blabbed her way trying to tell me that it was now a new charge! Really unprofessional
Would really love a response from this vet as to why they charged me 20.00 to apply a tiny vial when i was not notified of this prior,personally think it's greed at a time when everyone is struggling,shame on you,i won't return,never felt comfortable with this vet and only went because it was local but would rather travel than be ripped off,please feel free to respond!THANK YOU
ITS VERY STRANGE THAT THERE IS NO RESPONSE AT ALL TO ANY OF THE VERY NEGATIVE RESULTS FROM THIS VETS? WOULD LIKE ONE PLEASE,YOU HAVE HAD TIME SINCE OCTOBER 2024







