The worst customer service I have ever dealt with Lies, never return calls, will not answer questions. The only answer is I DON'T KNOW NEVER GO HERE
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The women at SAIL Loans in Granite City were better than I could have imagined. The atmosphere is unlike any other place similar to this and Cathy and Allie made the time I was there fly by. The got m... See more
The ladies here got me what I needed and did most of it over the phone. They were all smiles when I walked in too which is good and even talked about issues my kid is having at school with me while th... See more
I was in an out the ladies were great an did a great job at getting me the max. They also are caring.
Company details
Written by the company
Get started on your financial wellness journey with SAIL Loans. We offer online and in-store services, financial educational tools, and excellent customer support along the way. Apply for extra funds up to $4,000 and start building your savings today!
Contact info
Johnson Road 1537, 62040, Granite City, Illinois, United States
- 6184510595
3.3
Average
4 reviews
Hasn’t replied to negative reviews
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The worst customer servce EVERice I have ever…
The worst customer service I have ever dealt with
Lies, never return calls, will not answer questions. The only answer is I DON'T KNOW
NEVER GO HERE
17 April 2023
Unprompted review
I was in an out the ladies were great…
I was in an out the ladies were great an did a great job at getting me the max. They also are caring.
1 June 2022
Unprompted review
The ladies here got me what I needed…
The ladies here got me what I needed and did most of it over the phone. They were all smiles when I walked in too which is good and even talked about issues my kid is having at school with me while they did they thing for me. Kathy answered my calls over the weekend when she was off to help me cash my check and spent 15-20 min on the phone with the cash place helping dude reach whoever he had to talk to to make sure the check was real or whatever. She said she couldn't do it or she woulda but she stayed on the phone with us until dude reached whoever it was and got the okay from them to cash it. I was like damn girls day off n she sitting here helping me out on the phone over about 3 hrs from the first time I called to when I got to rite place n she helped out there too. I got more money than I thought I would and it costs less than loans I be getting before too. Go see the ladies here tho the red head is good and the black haired one answers urs calls even when she ain't even working lol
25 April 2022
Unprompted review
The women at SAIL Loans in Granite City…
The women at SAIL Loans in Granite City were better than I could have imagined. The atmosphere is unlike any other place similar to this and Cathy and Allie made the time I was there fly by. The got me the money I needed and it did take a little bit longer than I had hoped but they did offer to let me leave and said they could do a direct deposit in the bank but it wouldnt be there today so i declined the offer. i feel like i have known Allie forever after this and Cathy had me laughing too. It seemed like they ggot along good with each other too ans helped out when they were having questions. Cathy told me about the good areas of the loan when i wasnt sure and allie gave me a bunch of referral cards to give to people as well. keep it up GC and ill probably be back before long.
9 April 2022
Unprompted review
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