I’ve been using Saily for a couple of trips while traveling and it’s honestly been way easier than dealing with physical SIM cards. Setup only took a few minutes, and the connection stayed stable... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have experienced a complex pritrying to install and CNN open Saily eSIM . Finally I asked for help via chat and was passed on to an assistant. The person I dealt with was extremely patient and helpf... See more
Company replied
I was having so much difficulty getting connected once I arrived in the UK. I used Saily’s excellent chat system and a real human-thanks Lincoln-helped me out. It was user error in my part and he pati... See more
Company replied
I've used Daily in Puerto Rico, UK, Greece, and Canada. It's been easy to use and affordable. There are some locations where coverage is limited, but I would expect that with an cell phone carrier
Company replied
Company details
Written by the company
Saily is a global eSIM service with travelers in mind. It offers eSIM data plans in 200+ countries, one-click installation, and 24/7 chat support, so you’ll always have a connection when you’re out and about. Visiting new places has never been easier. So travel, see, and experience. Just don’t forget your sunglasses and Saily.
Contact info
Delaware, County of Sussex, 19958, Lewes, United States
- support@saily.com
- saily.com
4.7
Excellent
25K reviews
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Reply from Saily
We're happy you found the value so compelling! Thank you, Miguel. 🤗
Not pan EU service
Saily does not follow EU "Roam Like At Home" laws and their European country eSIMs are geo restricted and do not work across EU.
This is not clear at the point of sale so buyer beware.
15 May 2026
Unprompted review
Reply from Saily
Hello, David. We are sorry to hear about your experience wit hour service. Could you please elaborate on what restrictions you have in mind? Also, perhaps you have contacted our customer support team via email support@saily.com? If so, could you update your review with the ticket ID you received? We'd love to check on the situation in more detail!
Reply from Saily
Hello. Thanks for taking the time to leave a review! 👍
He is a truly amazing communicator and…
He is a truly amazing communicator and a wonderful person who guided me so well, even though I didn't know much about machines, and helped me solve the problem.
16 May 2026
Reply from Saily
Hello. Big thanks for your support! 🎉
Very simple and smooth to install.the…
Very simple and smooth to install.the rates are best we could find.
16 May 2026
Reply from Saily
Hello. Thank you for the 5-star love! ⭐
It was rather easy to start up
16 May 2026
Reply from Saily
Hello. We appreciate your awesome feedback! 🙌
Reply from Saily
Hello, Joseph. We will be waiting for an update! Thanks for taking the time to leave a review.
Reply from Saily
Hi Rajiv, thank you for your kind feedback! We’re glad you had a positive experience with us. 🙌
Reply from Saily
Hi Joanne, thanks for your review! We’re happy to hear downloading and using our service was straightforward for you. 👌
Reply from Saily
Hi Debbie, thank you for sharing your experience! We’re glad our team could respond quickly and guide you through the app setup. 😊
Very easy to use
16 May 2026
Reply from Saily
Hi there, thanks for your feedback! We’re glad our service felt simple and convenient to navigate. 🚀
Reply from Saily
Hi Elizabeth, thank you for your review! We’re happy Saily helped you get online without complications. 🌍
Reply from Saily
Hi Debbie, thanks for sharing your feedback! We’re glad getting Saily ready on your device went smoothly. ✨
Reply from Saily
Hi Jean, thank you for your review! We’re happy to hear the setup guidance was clear and helpful. 🤗
Super great
15 May 2026
Reply from Saily
Hi Lucas, thank you for your kind words! We’re glad you’re enjoying your experience with us. 🌟
Waiting to see performance in few days
Haven’t used the app overseas yet- as I’m not overseas yet-but setup was well guided
15 May 2026
Reply from Saily
Hello! Sounds like you’re off to a great start already. Glad the setup guidance was clear and easy to follow. Wishing you a seamless experience once your travels begin! ✈️
You had the best review
You had the best review. So far easy to sign on and load. Travel starts in a week and then we will see how well you keep us linked in.
16 May 2026
Reply from Saily
Hi, Stephen! We’re honored that the reviews helped earn your trust. Glad setup and loading went smoothly so far, and we’ll be rooting for a strong connection throughout your trip next week! 🌍
Reply from Saily
Hello, Maria! Fast and simple resolutions are exactly what we aim for. Glad everything got sorted smoothly! 🌄
Great customer service
Great customer service. Can't speak to how well the eSIM work yet, because I'm not in Japan.
15 May 2026
Reply from Saily
Hello, Charles! We're glad the customer service left a great impression already. Hope the eSIM performs just as smoothly once you arrive in Japan!🌸
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