SakuraDate 

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Rated 1 out of 5 stars

Sakura Date scam number one! This isn't a dating site, it's a paid pseudo-dating chat. ! There are scammers who want money for a supposedly dating site but will never allow private contacts to be exch... See more

Company replied

Rated 1 out of 5 stars

After spending hundreds of British pounds, i dont think I actually text with a normal person. Totally disgusting the way you are treated, it should in my opinion be shut down till they dramatically im... See more

Company replied

Rated 1 out of 5 stars

A scam, bio's are practically duplicated, most if not all pics are professionally done, you have to continously text for 15 days which probably costs $300 then pay $175 to finally get contact info so... See more

Company replied

Rated 1 out of 5 stars

This website is full of chatbots. One after another, the "women" are all beautiful and busty, and speak fluent English with proper grammar and not a single typo. Half of them claim to be doctors. Y... See more

Company replied

Company details

  1. Dating service
  2. Adult Dating Service
  3. Marriage Counsellor
  4. Meeting planning service

Written by the company

Our platform dedicated to fostering genuine connections and respectful interactions. This is a place where you can explore the possibility of meaningful relationships in a secure and friendly environment. Trust in our commitment to your privacy and safety, as we provide you with the perfect stage for your romantic journey. Try our platform that values politeness, trust, and quality.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible App where ALL the female…

Horrible App where ALL the female profiles are FAKE AI Asian women. None of the female profiles are real, it's all AI 🤮🤮🤮🤮🤮🤬🤬🤬

24 September 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello there,

Thank you for your feedback. We received the contact information you provided via the Trustpilot tool, but the email you submitted is not associated with any user in our database, so we cannot identify you as a registered user. Additionally, since the account appears to be corporate, we have doubts it belongs to a real individual.

Nevertheless, if you have any questions or need assistance, please contact our support team at support@sakuradate.com. They will be happy to help.

Rated 1 out of 5 stars

I would give Sakuradate ZERO STARS!

I would give Sakuradate ZERO STARS!
The objective is to get you to buy more credits. If you try to give contact information it is blocked. One girl told me to put my phone number in one digit per message... more credits used and it was blocked. I sent my email address over several messages in a way that a half wit would recognise, but the girl claimed she didn't understand!
I logged in from a different profile within minutes and chatted to the same girl (ostensibly). She didn't know what I was taking about, which suggests it was a different person! Was it even a girl?
My deaf son has wasted hundreds of pounds talking to girls on this site. They lead him on, telling him they like him and that they look forward to meeting him, but claim that Sakuradate block their phone number if they type it in a message.
They will send you a video, (not a face to face call) which costs 50 credits to view! (Over £10!) What use is a dating site which prevents you making contact with the girls outside the site.
My son has spent about £130 a month for over a year on credits. He is lonely and easily misled. He has been the victim of several romance scams on the Internet over the years and I estimate he has paid over £50,000 to "pretty girls" who convinced him they loved him!
Don't waste your money.

19 September 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello Robert,

Thank you for sharing your feedback. We tried to receive your contact details via Trustpilot’s tool, but you did not provide them. Because of this, we cannot identify you as our user.

If you’d like us to look into this matter in detail, please reach out directly to our support team at support@sakuradate.com. They will be able to check your account and assist you further.

Rated 3 out of 5 stars

Customer Support II

Hello,
I wanted to let you know that I had recently submitted a review through Trustpilot and received a notice from Sakuradate to give more information. When I filled in the information, I had forgotten that I had changed my email since first signing up, so the original email for the site would be different than the one I am currently using. I will supply them with the original email address when they request more information from this review. Since I had sent those email requests to your support team on my other email address, I was let go from my job this past Friday because of downsizing the company, so now I'm really going to struggle for money until I can find a new job. I've saved up some money to buy credits but I cannot do it using a Credit Card or Debit Card because it shows up as being charged to your Site and I don't want that to be seen. Is there any other way I could buy a package of credits and not have it show up on a bill or statement as Sakuradate.com? I'm about to lose the woman I have as she thinks I've left her.

September 17,2025
I sent an email to your Customer Team a couple days ago from my original website email and still haven’t received a response. I am about to lose my woman, can you please help?

Thanks,
Ben

14 September 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello Ben,

Thank you for providing your updated details and for your cooperation. Our support team has checked your account and confirmed that there have indeed been appeals from you — the last one in July regarding a declined card payment. At that time, our team advised you to contact your bank.

Also, on 10.06, a call with you was recorded (almost 4 minutes long) during which our support helped resolve your payment issue.

Regarding your question about payments: currently, payments are only possible by card. However, you can always reach our support team live and very quickly through the special chat window with support on the website. Have you tried writing to us there? It may be the fastest way for you to get help with your situation.

Rated 2 out of 5 stars

Pictures are a bit too perfect

Pictures are a bit too perfect, money to chat, I've tried to background ck the 1st two chatters and erttttt no pass bots bros sorry but it shows are the signs of total fkg scam

9 September 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello Scott,

We attempted to receive your contact details through Trustpilot’s tool, but since you didn’t provide them, we’re unable to identify you as our user. Without this information, we cannot check your case in detail.

If you’d like us to review your account and the concerns you’ve raised, please reach out directly to our support team at support@sakuradate.com. Once we have your details, we’ll be able to assist you further.

Rated 1 out of 5 stars

It’s really super scammer website and…

It’s really super scammer website and fake girls …not real girls for sure and just selling videos online never recommend it ever……

9 September 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello there,

We tried to receive your contact details via Trustpilot’s tool, but since you didn’t provide them, we cannot identify you as our user. Without this information, we’re unable to review your case properly.

If you have any concerns or need help with your account, please contact our support team directly at support@sakuradate.com so we can look into this and assist you further.

Rated 1 out of 5 stars

This is not a dating site

This is not a dating site. It's a money making site. Advertised as free but in order to chat you have to buy credits. Every message you receive and send costs a credit. Plus all the "women" are photos of models and just want to keep you chatting.

7 September 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello Daniel,

We attempted to receive your contact details via Trustpilot’s tool, but since you didn’t provide them, we’re unable to identify you as our user. Because of this, we cannot review your case directly.

If you have questions about how the service works or need help with your account, please reach out to our support team at support@sakuradate.com. They’ll be happy to assist you.

Rated 1 out of 5 stars

Sakuradate All of us who got taken advantage of by Sakurdate

All of us who got taken advantage of by Sakurdate and their fake profiles should support Shawn and his team. He has made many complaints on trust pilot in very detail. What we all need to do, hopefully Shawn is reading this who has the resources and the staff to make a contact to one congressman and one senator where we can all write or call with complaint about Sakuradate, this way Congress and Senate may be able to hear our voices as a group and make laws to do something about this, and possibly help everyone get a refund through fines.. as of now we’re all make a complaint review here and there to different places like trust pilot, or to a congressman in our district, but it’s only one complaint and usually will never be looked at… Sending it to one specific congressman and senator will now have hopefully 100 of complaints and then they may act on it.. It's Sad when you read how many hundreds & thousands individuals have lost thinking this is a legitimate dating website to meet and sharetheir love and soulmate for life, instead you receive emotional anxiety, and financial loss.

Of course, it should be less than one star. Everyone said Support, Shawn and his team as they have the means to do thorough research finding super scamming and super tricky and super wise of the girls, especially with different names on different website obviously, most of them are not real pass me and everybody else a fortune of money for something that is an important human need as part of Gods make up and Social Beings ingrained in our Soul need for Love & Companionship.

Sadly to be scammed and taken advantage of by the smartest criminal psychologist and gangs they are enemies of America to break all of us down financially and mentally. As stated in China Sakuradate is Banned, yet almost 70% of the girls are from China and Sakuradate.. there is no USA oversight to protect our Citizens! Logically think about it even our enemy countries has been this dating site, yet it is allowed to rip off and scam all Americans, nothing has been done about it!

To spend minimum of $1500 just to get a fake email address that’s generated from Sakurdate let the girl or guy has never used without phone number or address yet in desperation of love and taking advantage of a human needs many of us fall for it only to be more disappointed and more financially ripped off when we reach that goal of Paying $1,500. I’m not receiving real contact information and still do not call or video chat.

Everyone of the negative reviews when you read Customer Service response it always says the same thing, right in to Customer Service support. Doesn’t make sense because they are Customer Service. Of course most people are not going to give them their home cell phone number and home address, they are we got ripped off, equally important to remain anonymous as possible, the exact same way Customer Service refuses to have a phone line.. if it’s true that the CEO is a lady professor at the university in Cypress then the president of the university should be notified by all of us with our complaint reviews common until that happens we may find out that professor’s name has only been used without her permission, but we won’t know until somebody writes and report response. But this action should be investigated, not by us the pay regulator of the US government unfortunately, right now many of these departments are being decimated in either reduce substantially or closed. allowing unregulated websites to flourish and take advantage any emotional financial loss to our citizens.

below you’ll see the same Customer Servicewording most likely AI bot, with the exact same wording as most of the other negative reviews… We don’t have your ID number or proper registration name personal cell number and address, customer service suggest you write to Customer Service with more detail, including all your personal information that registered your account.. if trust pilot accepts that exclamation for every negative review, then trust pilot itself may warrant negative review!

7 September 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello Steve,

We understand your concerns. We did try to receive your contact details through Trustpilot’s tool, but since no information was provided, we cannot identify you as our user. Without that, our team cannot investigate your case further.

If you’d like us to look into your account or any specific issues, please reach out directly to our support team at support@sakuradate.com. Once we have your details, we’ll be able to review your situation properly and assist you further.

Rated 1 out of 5 stars

totally fake

I realized this is totally fake dating within minutes. It took only 3 minutes, i haven't even put a profile photo and gotten floods of women interested in me. To top it off the profile women were reaching out to me as if they were desperate. Not just that the women / profiles are fake but the OWNERS are also fake. Their whole intentions on this website is to scam us men who are lonely out of our last penny. To the owners of this website get a real honest profession.

4 September 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello Albert,

We tried to receive your contact details via the Trustpilot tool, but you didn’t provide them, so we can’t identify you as our user. Please reach out to our support team directly at support@sakuradate.com, and we will assist you with any questions or concerns you have.

Rated 1 out of 5 stars

Expensive and when I tried to delete my…

Expensive and when I tried to delete my profile, there is nowhere on site to do it. So had to contact customer services which is a bot that keeps on offering small incentives to stay, so IT IS IMPOSSIBLE TO DELETE YOUR PROFILE.

2 September 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello Derek,

Thank you for your review. We were able to retrieve your details through the Trustpilot tool and checked your account — we can confirm there are no charges on it. To delete your profile, you don’t need to contact support: simply scroll down to the bottom of the page and click the “Delete Profile” button. This will permanently remove your account.

Rated 1 out of 5 stars

Fake account with bot

Fake account with bot, who talk really well and try to spend all your money. Date impossible, because you can't send contact information.

30 August 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello Igor,

Thank you for your review. We received your details through the Trustpilot tool and have checked your account. We see the issue you mentioned with sending contact information. Please note that our site has a Contact Request service, which allows users to exchange contacts securely.

If you need guidance on how to use this feature, you can write to our support team, and they will explain the process step by step: support@sakuradate.com.

Rated 1 out of 5 stars

Trying to unsubscribe from this site is a nightmare

Trying to unsubscribe from this site is a nightmare. Everytime I received an email I press unsubscribe they continue to send me emails. I try to delete my profile and you have to argue with a bot for 30 min then no confirmation.. A very poor service , please beware and be careful when you sign up to use a random gmail account. Then you can just delete the account its easier.

28 August 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello Gary,

Thank you for your review. We received your details through the Trustpilot tool and checked your profile. It looks like you did not complete the deletion process. You can return and finalize it at any time.

In the meantime, our technical team has unsubscribed you from the newsletter to ensure you no longer receive emails.

Rated 1 out of 5 stars

This is a fake website

This is a fake website. I experienced it myself. This website. It's a scam. You're not gonna get anything out of it. Please don't fall for this. I'm trying to delete my profile and they're not allowing.

22 August 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello Mahbub,

We tried to receive your contact details via the Trustpilot tool, but you didn’t provide them, so we can’t identify you as our user. Please contact our support team directly at support@sakuradate.com, and we will assist you with deleting your profile or any other questions you may have.

Rated 1 out of 5 stars

Fake accounts take advantage of vulnerable users.

I was on there a few minutes and immediately had users liking and sending chat and emails in seconds, some of the emails were so forward it was unnerving. Fake accounts with bot responses are not what I am looking for. Sadly there are way too many of them, which destroys your trust in these sites as the vulnerable are attack, all to make a profit. Whether you believe this is controlled by the site owners, I leave that to you.

22 August 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello John,

We’ve checked our system using the email you provided through the Trustpilot tool and do not see any requests from you. If you need any assistance or would like to delete your account, please contact our support team and we will be happy to help.

Rated 3 out of 5 stars

"My personal experience"

My personal experience was exactly what I expected. With that said, I have a quick announcement for all platform users. Mainly the gentlemen who find themselves frustrated with this website.

I’ve noticed a lot of guys get upset because a website won’t delete the profile they created. But honestly, there’s no reason to be upset.

If a guy gets angry about this, it really says more about their own struggle with temptation than about the platform itself. Once you master your self-control, there’s no real motive to delete the profile at all. Why? A deleted profile is useless no longer serving its purpose of engaging with other users so....

Whether your profile is deleted, suspended, or just left inactive, the result is the same: you’re not engaging, and you’re not feeding the platform’s cash flow. The company/ website platform is gambling that you won’t resist temptation. That has nothing to do with them and everything to do with you.

Here’s the truth:

Yes, these sites use AI and automation where it benefits them.

No, not every member is there for genuine connection—some are just meeting activity quotas to remain as a free users of the platform, maintaining cash flow towards the platform. Some females are there for a genuine connection.

In conclusion, if you don’t trust the platform, the simplest solution is just don’t use it.

At the end of the day, once you build the strength to resist temptation, the platform loses all power over you. That’s the real solution—not deleting the user profile.

So my recommendation is simple: stop worrying about whether the site deletes your account. In my opinion one should focus on mastering temptation. Because once you do that, the platform has no control.

-Update for clarity-

First of all thanks for your reply. However, let’s be clear my review wasn’t a complaint and I wasn’t asking for support. I was merely pointing out things I noticed. Just voicing my observations about how platforms like this operate (in my opinion), and the role of self-control that plays for users.

Another observation on just the reply in regards to my review. The response looks like a copy-paste template, since it asks me to provide account details and reach out to support? Even though nothing in my review requires that. This mismatch all the more reiterates and reemphasizes my point that much of the interaction here feels automated rather than genuine.

So to clarify for anyone reading I wasn’t seeking assistance, I was sharing perspective. The fact that the company responded with a generic script only reinforces my view of how much automation is at play.

17 August 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hi Ray,

Thank you for sharing your thoughts and perspective. We’d like to clarify that we tried to receive your contact details via Trustpilot’s tool to verify your account and provide more specific assistance, but unfortunately, you did not provide the requested information. Because of this, we cannot identify you as our user.

If you have any questions about your account or our service, we encourage you to contact our support team directly at support@sakuradate.com. They’ll be glad to look into your case and assist you further.

Rated 1 out of 5 stars

Like most reviewers have pointed out Con

Like most reviewers have pointed out, most if not all, but I reserve my judgement, is not interested in starting a relationship. Even when an interest is displayed in your profile and you begin to chat, it quickly becomes obvious that alternative means to communicating is not wanted. So this request is ignored, bluntly whilst they ask ever increasing mundane question, to entice you to chat. I only hope the women get paid some the chat fees. If you look at the polished pics, they all processed the same way, with the same gloss to them, as if they pipeline they follow to get the best slots.

19 August 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello Eric,

Thank you for sharing your feedback. We tried to receive your contact details via Trustpilot’s tool to verify your account, but since you didn’t provide the requested information, we are unable to identify you as our user.

If you have any questions or need assistance, please reach out directly to our support team at support@sakuradate.com. They’ll be happy to help and investigate your concerns.

Rated 1 out of 5 stars

total scam and even the 5 star reviews…

total scam and even the 5 star reviews are part of the scam. all them have never reviewed any other business.

the evidence is right on your own page. the vsast majority of 5 star reviews have never commented on other places of commerce

17 August 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello David,

We sometimes send invitations to some of our customers to leave a review after they have made a purchase. We checked the email you provided, but we do not see any purchase from your account. Whether or not customers leave reviews for other businesses is entirely their choice, and we cannot influence this.

If you have any questions regarding our service, please reach out to our Support Team directly so we can assist you.

Rated 1 out of 5 stars

I agree with those who say scam...

I agree with those who say this is a scam. I signed on yesterday, August 16, and even before posting photos had an unfeasibly rapid response from someone who claimed she was visiting near me in London next weekend. I then wasted £20 of credits in five minutes since she kept asking the same question over and over again, plus 'she' sent a voice message which was muted so I kept clicking on it, thus spending credits each time. I asked the 'help' to delete my profile, and was asked to wait. I'm still waiting 24hrs later. Don't waste your money.
PS When I went back to the site the following day to demand my profile be removed, the same 'she' was still lying in wait, and immediately asked the same questions that I'd already replied to. That convinced me even more that this is a scam!
PPS Extraordinary! Despite several demands from me to delete my profile, two days later, they are still refusing to do so!!
PPPS Take a look at this nonsensical response below. In the first instance, why would I have to wait interminably online for someone to answer? Secondly, I have since received three or four emails begging me not to leave; to all of them, I have replied, delete my profile; and they have still refused to do so ten days after my original request!!!
PPPPS; almost one month later, SD is still refusing to delete my profile and I keep getting (unlikely) reminders that the one (supposed) woman who was visiting near to me is still trying to get in touch! Complete nonsense and SCAM!

16 August 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello Patrick,

We do not see any prior complaints from you in our system. We see that you came to delete your profile in the chat last Saturday but left before receiving a response. Our support team has since sent you an email and is now waiting for your reply. Once we receive your response, we will continue and finalize the deletion process.

Thank you for your patience.

Rated 1 out of 5 stars
SakuraDate logo

Reply from SakuraDate

Hello Mr Harper,

We tried to receive your contacts via Trustpilot's tool, but since you didn’t provide them, we cannot identify you as our user. To allow us to properly investigate your concerns, please contact our support team directly at support@sakuradate.com with your registered email or account details. Once we have this information, we will be able to assist you.

Thank you!

Rated 1 out of 5 stars

SakuraDate is a scam if you think you…

SakuraDate is a scam if you think you are going to meet someone. They have fake accounts and people on there that string you along and make it sound like they are trying to do what they can to meet you to gain your trust then they get you to write alot of quick letters answering questions and continually charge your card until you give up and quit. They also use censoring chats and letters to keep you from sharing information. It is nothing but a fraud and a money grab.

12 August 2025
Unprompted review
SakuraDate logo

Reply from SakuraDate

Hello Charles,

We tried to receive your contacts via Trustpilot's tool, but since you didn’t provide them, we are unable to identify you as our user. To help resolve your concerns, please reach out directly to our support team at support@sakuradate.com with your registered email or account details. Once we have this information, we will be able to assist you properly.

Thank you!

Rated 5 out of 5 stars

idk what to say..

idk what to say... great site! like everything, thanks

7 August 2025
SakuraDate logo

Reply from SakuraDate

Hello Shavonne,

Thank you for your kind words! We’re happy to know you’re enjoying the site and everything it offers.

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