Salem Ghosts Reviews 256

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the guides as knowledgeable, engaging, and fun, making the tours enjoyable and informative. Many appreciate the guides' ability to share historical facts and ghost stories, keeping the audience captivated. The tours are often described as well-paced, allowing people to explore Salem's historical sites and learn about the witch trials. Conversely, a small portion of people felt dissatisfied with certain guides, describing them as unprofessional, boring, or lacking historical knowledge. These customers also mentioned issues with guides not adhering to the tour's structure or behaving unprofessionally.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their tour guides for being knowledgeable,... See more

Location

Users describe positive interactions with location, finding meeting points easy to find and appreciating the... See more

User experience

Reviewers highlight positive aspects of user experience, often praising the enjoyable pace and unique,... See more

Service

Reviewers mention positive feedback about service, with many describing their tours as great, informative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found our guide Danelle interesting and knowledgeable about the history of Salem and the witch trials. Also she corrected 300 years of errors in the history books. She cared about our safety while wal... See more

Company replied

Rated 5 out of 5 stars

Our guide was so knowledgeable and made the tour fun and interesting. I wish we had been able to do more ghost hunting type stuff or be able to go into actual haunted places but my kids loved this an... See more

Company replied

Rated 5 out of 5 stars

Best ghost tour we have been on! We have been on several others in New Orleans, Savannah, and Saint Augustine. Our tour guide Patrick made this tour the most enjoyable! He was very knowledgeable on th... See more

Company replied

Rated 5 out of 5 stars

We took a tour on 11/11/25, and did the Witch Trials history walking tour. Mason was an awesome guide, and knew so much information about the trials and Salem itself. Would recommend to anyone wanting... See more

Company replied


Company details

  1. Tour operator

Written by the company

Salem Ghosts will take you to the most haunted places in town, featuring stories of the tragic and sordid events that took place here in Witch City. Join us to experience Salem's most authentic ghost tour and discover why this is the most haunted city in America. Tours are held nightly, rain or shine!


Contact info

4.8

Excellent

TrustScore 5 out of 5

256 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Wonderful experience

Our tour guide Sam was very knowledgeable and we had a wonderful chat along the tour about different historical places throughout Salem. This was mine and my partners first time visiting the area and he made our experience wonderful. Thank you.

5 June 2026
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Reply from Salem Ghosts

Hello Stephanie, thank you for your hauntingly wonderful review! We’re so glad you and your partner had such a great first visit to Salem with Sam as your guide. It’s wonderful to hear that his knowledge and friendly conversations helped bring the history of the area to life and made your experience memorable. We truly appreciate you joining us and hope to welcome you back for another spooky adventure!

Rated 5 out of 5 stars

It was a interesting tour that had more…

It was a interesting tour that had more then just ghost stories. Sam was out tour guide and he was a lovely guide.

10 June 2026
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Reply from Salem Ghosts

Hello Elisabeth, thank you for your hauntingly wonderful review! We’re so glad you enjoyed the tour with Sam. It’s great to hear you appreciated the mix of ghost stories and history, and that Sam made the experience even more enjoyable as your guide. We truly appreciate you joining us and hope to see you again for another spooky adventure!

Rated 4 out of 5 stars
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Reply from Salem Ghosts

Hello, thank you for sharing your experience. We're glad to hear that you enjoyed your tour. We'd love to welcome you back again soon for another spooky adventure!

Rated 5 out of 5 stars

Savvy and fun!

My tour guide was very knowledgeable and informative. I learned a lot, and saw all the popular sites. Highly recommend.

20 May 2026
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Reply from Salem Ghosts

Hello Andrea, thank you for your ghostly awesome feedback! We’re so glad to hear you found the tour knowledgeable and informative and enjoyed seeing all the popular sites. It’s wonderful that you learned so much along the way. We truly appreciate your recommendation and hope to see you again for another adventure!

Rated 5 out of 5 stars

Connor provided informative and…

Connor provided informative and insightful information while leading us through the Salem township

20 May 2026
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Reply from Salem Ghosts

Hello Jan, thank you for your ghostly awesome feedback! We’re so glad to hear Connor provided such informative and insightful storytelling while guiding you through Salem. We can’t wait to welcome you back!

Rated 5 out of 5 stars

Fun and informative

Fun and informative

6 May 2026
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Reply from Salem Ghosts

Hello Maria, thank you for your kind review! We’re so glad you had a fun and informative experience. We truly appreciate you joining us!

Rated 5 out of 5 stars

Our guide was not only a great story…

Our guide was not only a great story teller but a really good historian.

5 May 2026
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Reply from Salem Ghosts

Hello Sandie, thank you for your kind review! We’re so glad to hear your guide made the experience both engaging and historically insightful. It’s great when storytelling and real history come together to create a memorable tour. We truly appreciate you joining us!

Rated 5 out of 5 stars

Anniversary trip

Ended up being a private tour. The pace was perfect and enjoyable. Appreciated the unique storytelling.

1 May 2026
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Reply from Salem Ghosts

Hello Sherii, thank you for your ghostly great review! We’re so glad you enjoyed the private tour experience and found the pace comfortable and enjoyable. It’s great to hear the storytelling added something unique to your visit. We truly appreciate you joining us!

Rated 5 out of 5 stars

Danielle was an amazing tour guide

Danielle was an amazing tour guide! We had a blast!!

18 April 2026
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Reply from Salem Ghosts

Hello Jen, thank you for sharing your experience. We’re so glad you had a blast with Danielle, she’ll be happy to hear she helped make your tour such a fun experience. We really appreciate you joining us!

Rated 3 out of 5 stars

Way too many people in our group of 20

Way too many people in our group of 20. Only went to two bars and the rest of it was outside and it was cold and rainy

19 April 2026
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Reply from Salem Ghosts

Hi, Karen! We’re sorry to hear the experience felt impacted by the number of guests and the weather conditions. We understand how a larger group and extended time outdoors in the cold and rain can take away from the tour. Your feedback helps us improve our planning and guest experience. Please email your booking details to guestrelations@usghostadventures.com so our managers can review the situation and take appropriate steps to address your concerns.

Rated 5 out of 5 stars

Sabrina was a wonderful guide

Sabrina was a wonderful guide! She was very informative, friendly and spooky

15 April 2026
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Reply from Salem Ghosts

Hello, Michelle! Thanks for your frightfully fun feedback! We’re glad you enjoyed Sabrina’s informative and spooky storytelling. We’ll be sure to share your praise. Hope to see you again!

Rated 5 out of 5 stars

Great tour with a great guide

Danielle was very knowledgeable, friendly and personable. Tour length, stops and amount of things covered were very informative and enjoyable. Would definitely recommend!

9 April 2026
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Reply from Salem Ghosts

Hello, Tanner! Thank you for your spook-tacular feedback! We’re so glad Danielle made the tour informative, enjoyable, and well-balanced. We’ll be sure to pass along your compliments to her. Hope to see you again soon!

Rated 5 out of 5 stars

Loved this tour

Loved this tour! It turned out to be intimate because we, my sister and I, were the only ones to show up on a cold April night! Bella, our guide, was amazing. She was very knowledgeable and soooo funny! The Ghost stories and Witch stories were mesmerising and creepy. We also rented one of the little spectral machines for $7... and caught some ghost activity! Only downside is it would have been cool to actually be able to buy it as a souvenir. Outside of that we loved every minute of this tour and would DEFINITELY recommend it in spite of the cold.

9 April 2026
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Reply from Salem Ghosts

Hello, Tarita! Thank you for your frightfully fun feedback! We’re glad the tour felt personal, spooky, and full of fascinating stories. We’ll be sure to share your praise with Bella. Hope to see you again!

Rated 5 out of 5 stars

It was a super fun tour me and my…

It was a super fun tour me and my fiancé had the pleasure of Danielle being our tour guide it was a super great informative time.

29 March 2026
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Reply from Salem Ghosts

Hello, there! We appreciate your hauntingly lovely feedback! It’s wonderful to hear Danielle made the experience enjoyable, fun, and full of great information. We’ll share your kind words with her. Hope to welcome you back again!

Rated 5 out of 5 stars

Mason was a great guide

Mason was a great guide. Very knowledgeable about the local history and a great story teller!

21 March 2026
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Reply from Salem Ghosts

Hello, Amy! Thank you so much for sharing your experience! We’re thrilled you enjoyed Mason’s knowledge of local history and his storytelling. We’ll be sure to pass along your kind words, and we hope to welcome you back again soon!

Rated 5 out of 5 stars

Our tour guide was amazing

Our tour guide was amazing. So full of in and facts and absolutely loved our time with him. This is a great tour , DO IT

12 March 2026
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Reply from Salem Ghosts

Hello, Ashley! Thank you for your feedback! We’re thrilled you had such a hauntingly good time. We’ll pass along your compliments to your guide, and we hope to see you again for another eerie adventure!

Rated 5 out of 5 stars

Great tour!

Sam was a great tour guide! I would highly recommend.

10 March 2026
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Reply from Salem Ghosts

Hello, Cynthia! Thank you for your feedback! We’re glad you enjoyed the tour and Sam’s guidance. We’ll pass along your compliments and hope to see you again for more haunted adventures!

Rated 5 out of 5 stars

Great haunted pub crawl

We went the haunted pub crawl for my husbands birthday! We had a great time and met other fun people. History was interesting and our guide Andy was knowledgable.

15 March 2026
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Reply from Salem Ghosts

Hello, Wendy! We truly appreciate your feedback. Andy will be delighted that he made your experience both entertaining and informative. We hope to see you again for another memorable and slightly spooky adventure.

Rated 5 out of 5 stars

Sam was wonderful!

10 March 2026
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Reply from Salem Ghosts

Hello, Lydia! Thank you for sharing your experience. Sam will be thrilled to hear you had a great time. We hope to see you again for more stories, history, and a hint of mystery.

Rated 4 out of 5 stars

While the tour we received was…

While the tour we received was wonderful, we had expected more of a ghost oriented experience form a website titled "salemghosts.com". Sam was a great guide and he spoke with a cadence and tone similar to that of which you could expect from a history channel documentary. Thank you Sam!

16 February 2026
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Reply from Salem Ghosts

Hello, William! Thank you for your kind words. Sam will be excited to hear he made the tour enjoyable and engaging. We hope to guide you again for more history and just the right touch of ghostly intrigue.

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