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Salesgenie by Data Axle Reviews 400

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and quick execution, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the smooth user experience and the intuitive platform, which makes tasks straightforward. However, some customers were not happy with the product, mentioning that the lists provided contained outdated or unusable information, or did not align with their expectations. Conversely, some people also felt that customer service was inconsistent, with some reporting difficulties in getting assistance or receiving conflicting information.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Service

Reviewers mention positive feedback about service. Customers appreciate the prompt, professional, and swift... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the excellent and helpful... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and intuitive interfaces for... See more

Product

Reviewers highlight ambiguous aspects of the product. While some customers found the product, such as lead... See more

Based on these reviews

Rated 4 out of 5 stars

The customer service was great. The entire experience of getting the list was super smooth and easy. Thank you! The only reason for one star down is I asked for households, and I think I still receiv... See more

Company replied

Rated 4 out of 5 stars

It was ok, but we live in a super rural area. I think this would be more beneficial for someone in a city or more populated area. Amanda with customer services was outstanding! She answered any questi... See more

Company replied

Rated 4 out of 5 stars

The team was great and executed quickly. As I shared with them, the fulfillment fee just feels like an add-on/nickel and diming. It would be great if it could just be added into the cost somehow so it... See more

Company replied


Company details

  1. Business development service

Written by the company

Salesgenie by Data Axle helps businesses find, understand, and connect with the right customers using accurate business and consumer data verified by humans and AI. Our platform empowers sales and marketing teams to build smarter audiences, prioritize outreach, and grow with clarity—not guesswork. From audience building and data enhancement to email, direct mail, and digital advertising support, Salesgenie delivers flexible solutions for businesses of all sizes. Whether you’re launching a new campaign, refreshing your data, or scaling outreach across channels, we make it easier to reach the people who matter most. Need assistance? Connect with marketing experts today or call 800.621.5847.


Contact info

4.2

Great

TrustScore 4 out of 5

400 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Mark is a pleasure to work with each…

Mark is a pleasure to work with each year!

18 April 2026
Salesgenie by Data Axle logo

Reply from Salesgenie by Data Axle

Thank you for your kind words, Shirley!

We are so glad to hear Mark continues to be a pleasure to work with each year.

We truly appreciate your continued support!

Rated 1 out of 5 stars

We purchased 550 names and emails

We purchased 550 names and emails; sent to 550 and only 288 were delivered. 244 were undeliverable!!!!

4 April 2026
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Reply from Salesgenie by Data Axle

Thank you for your feedback, Edward.

We’re very sorry to hear about the high number of undeliverable emails — we understand how frustrating and disappointing that must be.

Email deliverability and data accuracy are extremely important to us, and this is not the experience we want for our customers. We’d appreciate the opportunity to review your list and campaign to better understand what happened and work toward a solution.

Please reach out to us directly so we can investigate further and make this right.

Rated 5 out of 5 stars

Excellent personalized service

Excellent personalized service. Accurate results

31 March 2026
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Reply from Salesgenie by Data Axle

Thank you for your feedback, Sara!

We’re so glad to hear you experienced personalized service and accurate results.

We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

great service

29 March 2026
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Reply from Salesgenie by Data Axle

Thank you for your feedback, Jeff!

We’re glad to hear you had a great service experience.

We truly appreciate your support!

Rated 5 out of 5 stars

Kevin and his team were excellent to…

Kevin and his team were excellent to work with because they are very professional, patient and accommodating. Looking to work with them in the future.

6 April 2026
Salesgenie by Data Axle logo

Reply from Salesgenie by Data Axle

Thank you for your kind words, David!

We’re so glad to hear Kevin and his team were professional, patient, and accommodating throughout your experience.

We truly appreciate your support and look forward to working with you again in the future!

Rated 5 out of 5 stars

Excellent service but waiting for…

Excellent service but waiting for results

27 March 2026
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Reply from Salesgenie by Data Axle

Thank you for your feedback, John!

We’re glad to hear you’ve had an excellent service experience so far.

We understand that results are key, and we’re here to support you every step of the way as you continue forward.

Rated 5 out of 5 stars
Salesgenie by Data Axle logo

Reply from Salesgenie by Data Axle

Thank you for your feedback, Randy!

We’re glad to hear you’re happy with both our sales team and the accuracy of the data.

We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Mailing List Magic! 🧞‍♂️

I need a targeted mailing list quick and Mike helped me pinpoint my audience, created the list and I got my mailing out in record speed! Well worth the cost and the service was impeccable. Will use again!

9 April 2026
Salesgenie by Data Axle logo

Reply from Salesgenie by Data Axle

Thank you for your fantastic feedback, Brad!

We’re so glad Mike was able to quickly help you pinpoint your audience and get your mailing out in record time.

It’s great to hear you found value in both the service and results.

We truly appreciate your support and look forward to working with you again!

Rated 3 out of 5 stars

I found alot of old data

I found alot of old data. Companies that owners have died, or businesses that have been sold. Probably 70-75% useful

9 April 2026
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Reply from Salesgenie by Data Axle

Thank you for your feedback, Tom.

We’re sorry to hear that some of the data did not meet your expectations, especially regarding outdated records.

Data accuracy is very important to us, and we’re continuously working to improve and update our database. We appreciate you noting that a portion was still useful, and we’d welcome the opportunity to review your list and see how we can improve the overall quality for you.

Please feel free to reach out so we can take a closer look and assist further.

Rated 5 out of 5 stars

SalesGenie makes list buying a breeze

Great way to get fast and good data and lists to use in markering! Reasonable on price, great customer support and just very detailed and easy to use interface making list buying a breeze!

30 January 2026
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Reply from Salesgenie by Data Axle

Thank you for your wonderful feedback, Janet!

We’re so glad to hear you’re finding value in the speed, quality of data, and ease of use of the platform.

It’s great to know our pricing and customer support have also made a positive impact.

We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Review

Always a pleasure to work with you.

23 March 2026
Salesgenie by Data Axle logo

Reply from Salesgenie by Data Axle

Thank you for your kind words, Terry!

It’s always a pleasure working with you as well.

We truly appreciate your continued support!

Rated 5 out of 5 stars

Excellent Service

Mark is wonderful to work with. He is so patient and knowledgeable. I know that if I'm working with Data Axle, I will receive prompt and professional responses. The customer service is excellent. Thank you!

6 April 2026
Salesgenie by Data Axle logo

Reply from Salesgenie by Data Axle

Thank you for your kind feedback, Landi!

We’re so glad to hear Mark has been wonderful to work with and that his patience and knowledge made a positive impact.

It’s great to know you can count on prompt and professional support — we truly appreciate your trust in Data Axle!

Rated 5 out of 5 stars
Salesgenie by Data Axle logo

Reply from Salesgenie by Data Axle

Thank you for your feedback, Andrew!

We’re glad to hear you received great and timely service.

We truly appreciate you sharing your experience!

Rated 1 out of 5 stars

Your lists which are very unreliable…

Your lists which were very reliable under infoUSA aren't even close to being accurate. Example: latest list included the Chicago White Sox and listed Ken Williams as VP and Rick Hahn as GM. They've both been gone for about four years. Four years? Really? Not too impressive.

6 April 2026
Salesgenie by Data Axle logo

Reply from Salesgenie by Data Axle

Thank you for your feedback, Patrick. We’re very sorry to hear about the inaccuracies you encountered — especially with clearly outdated information. We understand how frustrating and concerning this must be.

Data accuracy is extremely important to us, and this is not the standard we aim to deliver. We appreciate you calling this out and would like the opportunity to review the specific records and address the issue.

Please reach out to us directly so we can investigate further and work toward a resolution.

Rated 5 out of 5 stars

Professional service

Swift, friendly, professional service. Product is at a reasonable price.

5 April 2026
Salesgenie by Data Axle logo

Reply from Salesgenie by Data Axle

Thank you for your kind feedback, Greg!

We’re glad to hear you experienced swift, friendly, and professional service, and that you found value in our pricing.

We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

We are very satisfied with the…

We are very satisfied with the company’s professionalism and overall performance.

21 March 2026
Salesgenie by Data Axle logo

Reply from Salesgenie by Data Axle

Thank you for your feedback, Isarel!

We’re so glad to hear you’re satisfied with our professionalism and overall performance.

We truly appreciate your support!

Rated 4 out of 5 stars

Thanks For Making The Experience Seamless

Kaylen was wonderful helping me research the criteria for my order. Great follow up and quickness.

2 April 2026
Salesgenie by Data Axle logo

Reply from Salesgenie by Data Axle

Thank you for your feedback, DAC!

We’re so glad to hear Kaylen was wonderful to work with and provided helpful research, quick support, and great follow-up.

We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

They whole team was quick to respond to…

They whole team was quick to respond to emails, questions and changes! Our flyers turned out great!

29 March 2026
Salesgenie by Data Axle logo

Reply from Salesgenie by Data Axle

Thank you for your kind feedback, Janet!

We’re so glad to hear the team was responsive and that your flyers turned out great.

We truly appreciate you sharing your experience!

Rated 4 out of 5 stars

Rural Review

It was ok, but we live in a super rural area. I think this would be more beneficial for someone in a city or more populated area. Amanda with customer services was outstanding! She answered any questions and concerns I had.

16 March 2026
Salesgenie by Data Axle logo

Reply from Salesgenie by Data Axle

Thank you for your feedback, Nicole!

We’re glad to hear Amanda provided outstanding support and was able to address your questions and concerns.

We understand that results can vary depending on location, especially in more rural areas, and we appreciate you sharing that perspective.

Your input helps us continue improving, and we’re grateful for the opportunity to work with you!

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