So far so good. We are currently booking 2 meetings per week and that rate has been improving for the last 3 weeks. Our account manager is responsive and invested. Our SDR seems to be consistent and... See more
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We came to SalesHive to get help launching a new product line. We knew going in that we weren't sure how the market would react to our new product and we weren't entirely sure of who our ICP was and w... See more
We hired SalesHive for outbound cold calling. What we got: the wrong script running for 13 days, the wrong company name on calls, a "booked meeting" with a prospect that was clearly outside our ICP... See more
We are very happy with SalesHive. Michael was a great sales person explaining the solution, very patient with us. It is a strong service, and Mia, the onboarder was obviously a seasoned veteran. We wo... See more
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Stay Away
Stay away from SalesHive. Here’s why:
1 - the playbook they create and content they right comes straight from ChatGPT and is incredibly poorly done.
2 - they ask for a bunch of resources to train your new BDRs but it’s incredibly evident that none of them were properly trained. When asked on a cold call, they couldn’t even answer what it is that we do.
3 - after a ton of tedious work to identify our Do Not Contact list, they messed it up and had been calling on our client base and current opportunities for weeks. We had to shut down the program for 10 days in order for them to figure this out. Yes, we paid for all of those 10 days.
4 - they have a ton of turnover which resulted in them not setting up our Hubspot integration. The person we spoke to quit and just never did it.
5 - we had weekly check in calls which were incredibly unprepared and we were often asked questions that they should have been answering for us. It became comical because the update was provided on a google doc and we could see our CSM frantically updating the doc the minute before the call which explained why she couldn’t answer any questions about the info in the doc.
6 - almost all meetings were no shows because all they did was push so hard for the meeting (with no value add) that the person finally agreed to the meeting just to get off the call with no intention of showing up.
7 - our BDRs had turnover in the first 3 months. We were always behind on calls so they had random people who knew nothing about our business making calls to catch up.
8 - after all of this, we tried to cancel and they enforced their rule that we had to pay for an extra month of service.
Long story short, we paid $62,500 for an ROI of $6,000 and a disservice to our brand in the market. I know these services are hard to compare, but use this as your warning to stay away from this one.
Do not use this company
Do not use this company! Their sales team promises 30 to 40 bookings over a 3 month period. The reality, after countless no-shows, was only 4 low-quality meetings in 5 weeks. They also promised an email outbound service enhanced by AI. That was nonexistent. Ignore the marketing: this is an amateur cold calling service with inexperienced dialers and high turnover. I canceled the service 5 weeks in because of extreme underperformance and concern about my company's reputation. The recorded calls were cringe worthy! However, I still paid for the rest of the second month. That means I paid the company a total of $13,000 (!) for 2 full months even though I received only 5 weeks of service. Now, Saleshive is demanding that I pay an additional month ($6,500) and have hired a debt collector to harass me. Very sleazy organization! Save yourself the time, money, and reputation risk, and stay away.
Huge waste of money and time
I'll list out the reasons why you should never hire saleshive.
1. The sales playbook is a huge waste of time. They must use a bot to write it because it's filled with things you wrote on your website word for word, and not things your prospects wants to hear. You WILL have to redo the entire thing because it'll be filled with grammar errors and information that your customers will not care about. Don't be fooled into thinking this is worth hiring them.
2. Our cold caller didn't follow the script for an entire month and was "on leave" for majority of it. No one notified us of this. And their employee never listened to a single one of their call recordings. I wish i could link the voice call here so you can laugh at how bad it was.
3. You have to write to them that you want to cancel your contract. Saying it over a zoom call apparently is not enough and will charge you for an additional month.
4. Overall, it was a humongous waste of money. We paid over $7,000+/month and got very little return from the cold calling. The email marketing was the only result we got, and it was basically a humongous email marketing blast.
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