salifinder.com Reviews 7

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I can only second everything that has…

I can only second everything that has previously been said here. I ordered 3 tubes of a a cream by accident (I meant to order only one to test it) so emailed them the next day to ask if I could change the order before dispatch. It was "already too late" (of course!) and so I now have 3 tubes of cream that were stupidly expensive (yes, I was an idiot). I contacted them for a refund and was pointed to the part of the returns policy that states creams and liquids cannot be returned "for hygiene reasons" (I haven't opened the package from them so there are no hygiene implications whatsoever, as pointed out to them in a subsequent email to "Anne Hill" in their customer services department).
All in all, Suckered! Don't go anywhere near this company. They are laughing all the way to the bank...

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Extremely bad customer service

Extremely bad customer service. Parcel not delivered or lost in post. Expected me to chase the courier who were equally as poor with customer service. No help whatsoever from customer service. Spent over €50 shopping and wasting my time chasing it up. I would never use them again.

7 July 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Bought the cream for psoriasis, absolute rubbish didn’t do a thing and very expensive for such a small tube.
Do not waste your money and avoid this company at all costs.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

I recently bought three tubs of Goqi…

I recently bought three tubs of Goqi cream and all three boxes were badly damaged and some leakage from a tub. Now unable to give as gifts.
SaliFinder have seen photographic evidence but have said they do not refund on any creams.
I said they have sent damaged goods so I should be able to return items and have a refund.
All I can say is Buyers Beware.

5 September 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking all round

Absolutely shocking all round. Sent an additional order or 5 x pain relief pens which I did not order and they added them as an additional order to paypal credit. Very difficult making contact with Salifinder, finally managed to locate their contact details. Made contact, and they only accepted to return items as my expense after I threatened to take the matter further. Sent items back at cost of £12, no refund issued and they now have items back to sell on again to another gullable customer. Paypal also useless and will not refund as a disputed claim. Absolutely shocking!! DO NOT BUY FROM THIS COMPANY!!!

9 November 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look