Zero control over merchants
Horrible platform for buyers, merchants mostly scam people and the platform does jack all about it, the seller doesn’t respond and the only way to actually get what you order is via a ministry complaint
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Horrible platform for buyers, merchants mostly scam people and the platform does jack all about it, the seller doesn’t respond and the only way to actually get what you order is via a ministry complaint
The seller lador boutique took my money and did not ship my order for up to two month and refused to refund me
Beware: the website only introduces the consumer and vendor to each other, doesn't protect the consumer, if the vendor takes your money and doesn't ship your order. they will tell you go and complain to a government sector.
It was a very bad decision to buy anything from them. The customer service is even worse than the products I received.
The company does not have control on the stores that use their platform. The compliance system is weak and the platform flooded with scammers.
I hate their customer service being so careless, weak and terribly slow.
I wouldn't give any star. I don't know what this company does and never heard of it, let alone buy something from them, but this morning I woke up to see they took around £700 out from my account. How they had my bank details ? I don't have any clue. Be AWARE with these scammers
Don't buy anything if you see an association with this scummy company. I bought a game, order was cancelled the same day, I opened a complaint, seller wants me to talk to salla and salla wants me to talk to the seller. Seller has stopped replying, salla silently closes email tickets and talks nonsense on twitter. When I tried to chargeback the money, salla lied to my bank that they 'provided the service' and attached a checkout page screenshot as if it proves anything. I'll keep trying to refund the money.
I used to sell salla and I've tried them with stores, even if the stores have terrible service and try to scam you (alnasser sports) you can call them raise complaint and they will notify the store and refund everything, their customer service is one of the first thats polite and actually helpful
One of the worst company you could think of when you deal with their customers satisfaction in the e-commerce industry. They just do not care as long as they make money. Zero efforts in verify their store owners and pretty much leave customers to hang dry.
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