Salon Gold has always been so helpful and fast to reply to my queries, making any adjustments and providing me with what I need. They are very friendly, and provide an affordable service with a vari... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We’ve been using Salon Gold for my wife’s salon for the last few years, and the service has always been excellent. No issues at all — everything is straightforward, reliable, and competitively priced.... See more
Company replied
for over 30 years i have been with various insurance providers just before 2020 i changed over to salon gold, after couple of years went back to a old provider. i always had 2 providers business insur... See more
Company replied
I’ve been insured with salon gold for about the past 10years. Easy to renew policy and have details with online access. I’ve never had to make a claim and can’t vouch for that side, but that’s lucky... See more
Company replied
Company details
- #18 of 38 best companies in Business insurance company
- #69 of 227 best companies in Insurance agency
- #88 of 183 best companies in Insurance broker
- #8 of 14 best companies in Liability Insurance Company
Written by the company
Salon Gold Insurance | Over 30 Years Experience | Helped Over 100,000 Businesses | Low Cost ✓ Instant Cover ✓ Full Public Liability / Malpractice✓
Contact info
Chancery House, St Nicholas Way, SM1 1JB, Sutton, United Kingdom
- 020 8655 0444
- info@salongold.co.uk
- salongold.co.uk
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I found the experience really…
I found the experience really straightforward and easy to navigate. I was able to update my insurance policy hassle free, it was a reasonable rate.
19 February 2026
Reply from Salon Gold
Hi Caroline. Thank you for sharing your experience! We're really glad to hear everything was straightforward and easy to navigate.
It’s great to know updating your policy was hassle‑free and that you found the rate reasonable. We appreciate you choosing us and are always here if you need any assistance.
Kind regards, Jackie
Reply from Salon Gold
Hi Sion. Thanks for the review — great to hear everything was simple and the price was right.
If you need any assistance with your insurance in the future, then let us know as we're here to help.
Kind regards, Jackie
Reply from Salon Gold
Hi Siavash. Thank you for sharing your feedback. We’re really pleased to hear the process was smooth for you, and we appreciate you taking the time to leave a review.
If you need any assistance in the future, then please contact us.
Kind regards, Jackie
Ease of renewal
20 October 2025
Reply from Salon Gold
Hi Julie. Thank you for your feedback and I'm delighted you found it easy to renewal your policy.
If we can assist you with any queries in the future, then please reach out and we'll be happy to help.
Kind regards, Jackie
Reply from Salon Gold
Hi Lisa. Thank you for your feedback! We’re glad to hear the renewal process and pricing have consistently been easy for you. We appreciate your continued custom.
If you have any queries with your insurance, then please don't hesitate to contact us.
Kind regards, Jackie
Reply from Salon Gold
Hi Robert. Thank you so much for your kind review! I’m delighted to hear you had a great experience and that our team member was able to help you. We truly appreciate you taking the time to share your feedback.
If you need any further assistance, then please contact us.
Kind regards, Jackie
Reply from Salon Gold
Hi thank you for taking the time to leave a review, it's really appreciated.
If we can be of any assistance in the future, then please reach out and we'll be happy to help.
Kind regards, Jackie
Reply from Salon Gold
Hi Andrea. Thanks for your review. I’m glad you found the quotation process to be quick and easy.
If you have any questions regarding your insurance, then please don't hesitate to contact us.
Kind regards,
Jackie
Recommended
Been insuring with the company for over 28 years, I have always been very happy with them.
25 January 2026
Reply from Salon Gold
Hi Sam. Thank you so much for being with us for over 28 years. We truly appreciate your loyalty and are delighted to hear that you’ve been consistently happy with our service.
It’s been our pleasure to support you, and we look forward to continuing to be there for you for many years to come.
Kind regards, Jackie
Used salon gold for years
I’ve been insured with salon gold for about the past 10years. Easy to renew policy and have details with online access. I’ve never had to make a claim and can’t vouch for that side, but that’s lucky for me. The policy has always been reasonable for my self employed salon based business and gives a great amount of cover, for a wide range of hairdressing services.
I’ve always been pleased with the services and help at Henry Seymour.
1 February 2026
Reply from Salon Gold
Thank you so much for being with Salon Gold for the past 10 years. It’s wonderful to hear that renewing your policy has always been straightforward and that online access has made managing your cover easy. We’re glad you’ve never needed to make a claim — and we hope it stays that way — but it’s great to know you’ve felt confident in the level of protection your policy provides for your business and the range of services you offer.
We truly appreciate your kind words about our team at Henry Seymour. Knowing that you’ve consistently been pleased with the service and support means a lot to us. Thank you for taking the time to share your experience.
Kind regards, Jackie
Reply from Salon Gold
Hi Emma, thank you for your review! We're delighted you found the quote process to be quick and easy.
If you need any assistance in the future, then please don't hesitate to contact us.
Kind regards
Jackie
Really quick to do was covered within…
Really quick to do was covered within 20 minutes
4 February 2026
Reply from Salon Gold
Thank you so much for taking the time to leave a review. I’m really glad you found getting a quote online to be sorted quickly for you — we always try to make things as smooth and stress‑free as possible.
If you ever need anything else, we’re here to help.
Kind regards, Jackie
Very easy to navigate etc
2 February 2026
Reply from Salon Gold
Hi Desnie, thank you for your review! I'm delighted you found the quote process to be easy to navigate.
If you have any queries, or need assistance, then please reach out and we'll be happy to help.
Kind regards,
Jackie
Quick and easy all up and running under…
Quick and easy all up and running under 5 minutes including documentation sent , easy to navigate system, also easy to add on treatments to your current insurance 😀
3 February 2026
Reply from Salon Gold
Hi Stephanie. Thank you so much for the lovely feedback. I’m really glad to hear everything was up and running for you in under five minutes — that’s exactly the smooth experience we aim for.
It’s great to know you found the system easy to navigate and that adding treatments to your current insurance was straightforward.
If you ever need a hand with anything else, we are always here to help.
Kind regards,
Jackie
Reply from Salon Gold
Hi Donna. Thank you for the great feedback. I’m really glad to hear everything was easy to do and sorted so quickly for you. We always aim to keep things simple and hassle‑free, so it’s lovely to know that came across.
If you ever need anything else, we are here to help.
Kind regards,
Jackie
A great service, easy to use
A great service and so helpful with the reminders, all I had to do was log in and pay for another year, so simple, no stress, thank you
6 February 2026
Reply from Salon Gold
Thank you Nicki for your lovely review. I’m really glad the reminders helped and that renewing for another year was as simple as logging in and paying — no stress at all.
If you ever need anything or have questions along the way, please don't hesitate to contact us.
Kind regards,
Jackie
Really easy to use and has all the…
Really easy to use and has all the information you need. The best value insurance ever aswell. Very happy customer!
5 February 2026
Reply from Salon Gold
Thank you so much for your amazing feedback. I’m really happy to hear you found everything easy to use and that all the information you needed was right there. It’s wonderful to know you feel you’re getting the best value insurance too.
Hearing that you’re a very happy customer truly makes our day. If you ever need any assistance, just give us a call and we'll be happy to help.
Kind regards,
Jackie
I did speak to customer service which…
I did speak to customer service which were really helpful, then I applied on line, it was straight forward and easy to navigate
4 February 2026
Reply from Salon Gold
Hi Anita. Thank you for sharing your experience. It’s great to hear that our customer service team were able to help and that you found the online application straightforward and easy to navigate.
If you ever need anything in the future, we’re always here to help.
Kind regards, Jackie
Reply from Salon Gold
Hi Mr Washington. Thank you so much for your feedback!
We’re delighted to hear you found the service easy and straightforward. We appreciate you taking the time to share your experience and look forward to helping you again.
Kind regards,
Jackie
Great insurance for the hairdressing
Great insurance for the hairdressing, barbering & beauty industry!!
2 February 2026
Reply from Salon Gold
Hi Alli, We’re thrilled to hear you rate our insurance so highly for the hairdressing, barbering, and beauty industry. Supporting professionals like you is exactly what we’re here for.
We really appreciate you taking the time to share your feedback!
If we can assist you in the future, then please contact us.
Kind regards,
Jackie
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