Salon Trusted Reviews 

19
TrustScore 4.5 out of 5

4.5

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Company details

  1. Hair product shop
  2. Hair Salon
  3. Hairdresser

Information provided by various external sources

Experience a new way to navigate through a wide range of Salon Trusted hair care and beauty products! Use TRUST15 for 15% off your first order


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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4.5

All reviews

(19)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm pretty impressed

I'm pretty impressed. I ordered yesterday and the products arrived today, nicely packaged and with a lovely free gift.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company!

Ordered yesterday - arrived today! What service!! And a free gift of mini shampoo and conditioner!! Perfect! I’m already planning my next order and I’m going to use the generous 15% off code!! Great company!!

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Extremely satisfied

I placed my order on Monday morning, by Wednesday afternoon it was already delivered! It was nicely packaged and I also received a generous free gift with my order!
Honestly, what a service! Thank you, guys! Keep it going!

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service, great price, very quick delivery , packaging brilliant. Plus discount on next order. Have been buying from them for a few years and always impressed.

3 March 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost ….

After getting stunning pictures of the bespoke furniture, to then getting let down with the dates, to the final product being nothing like what my daughter in law ordered to then being left thousands of pounds out of pocket with no furniture. Shocking customer service and no full refund. Avoid at all costs!!!!!!

30 September 2023
Unprompted review
Rated 1 out of 5 stars

DPD DRIVER DEMANDED I OPEN MY FRONT…

DPD DRIVER DEMANDED I OPEN MY FRONT DOOR EARLIER TODAY TO TAKE PHOTO I DID SO 3 TIMES UNDER DURESS HE TOOK A PHOTO EACH TIME AND THEN RAN OFF WITH MY ORDER! I HAVE REQUESTED A REFUND BY TOMORROW OR I AM TAKING LEGAL ACTION!

28 January 2022
Unprompted review
Rated 5 out of 5 stars

Super quick dispatch & delivery, all great

I was looking for a specific conditioner that I couldn't find anywhere anymore apart from places with expensive delivery which I did not want to pay for one product. Found it well priced at Salon Trusted and they offer free delivery at a low spend. Item was dispatch literally within minutes and arrived the next day with DPD, and I didn't even pay for next day delivery. I ordered a couple of other items whilst browsing as they have a great range, and everything came very well packaged with each item individually wrapped in tissue paper with a sticker with the company logo. It is little things like this that make you see that the company is making an effort to make the shopping experience enjoyable and I really appreciate it. I will definitely be using Salon Trusted again, was even more efficient service than Amazon!

7 January 2022
Unprompted review
Rated 5 out of 5 stars

Immediate despatch and delivery !

I recently purchased several reuseable face masks - the company price was very competitive.
The ordering process was easy, with clear format, and once order placed immediate feedback. Despatch and delivery was very quick with the company and their chosen carrier ( DHL) providing exemplary progress feedback to me - right to the hour to expect delivery ! All just one day after ordering.
The received parcel was robustly packed, with obvious care taken on internal wrapping. All in all an excellent experience and I will use this company again providing prices remain competitive !

15 October 2021
Unprompted review
Rated 1 out of 5 stars

Poor service for refunds

Poor customer service for refunds, no refund form and no real process for returns. They could not locate my return and never gave me back the money. It was only £15, but they care more about the pennies then valued customers. Such a shame in these difficult times.

28 November 2020
Unprompted review
Rated 5 out of 5 stars

FANTASTIC COMPANY. LIFESAVER!!

I discovered Salon Trusted during lockdown and they have been a lifesaver! I’m very impressed by the quality of their hair and nail products and even more impressed that my items have always arrived within a few days and so beautifully packaged! Most definitely recommended!

22 June 2020
Unprompted review

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