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Rated 4 out of 5 stars

After having a defect pepper mill, and the packaging was in a very bad state. I have received an refund of it. It is sadly the fault of costums. Thank you for making this right

Company replied

Rated 5 out of 5 stars

I absolutely love Salt Home if you are looking for unique & individual finds. Beautiful products, packaged perfectly and fast delivery. I have purchased so much from them, cushions, pots, bowls, bench... See more

Rated 4 out of 5 stars

Amazing quality and lovely look but one thing that confused me was I didn’t know where the top bit was but then realised it was inside it!

Rated 5 out of 5 stars

I absolutely love this brand! So much love and care put into the packing as well as the selection of the most gorgeous products. The service I received was very personal and Kirsty and Alys provide... See more

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4.6

Excellent

TrustScore 4.5 out of 5

31 reviews

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Rated 4 out of 5 stars

After having a defect pepper mill

After having a defect pepper mill, and the packaging was in a very bad state. I have received an refund of it. It is sadly the fault of costums. Thank you for making this right

6 January 2026
Salt Home  logo

Reply from Salt Home

Hi Romy,

Thank you again for your understanding. We are sorry again that your parcel was opened and not properly secured by customs when it reached the destination country.

Due to ongoing issues with damaged parcels leaving customs, we made the decision in January to pause international shipping to prevent this happening again.

We're very glad we were able to resolve this for you with a refund, and we appreciate you taking the time to share your experience.

Kirsty, Salt Home

Rated 5 out of 5 stars

Very helpful

Very helpful, great customer service. Sorted out a problem, that was my fault and were very patient! Great product too!

18 November 2025
Rated 5 out of 5 stars

Gorgeous items!

Love my salt and pepper mills. Beautiful show pice for my kitchen. Really lovely. Little delay and on the order being dispatched. Otherwise all good with my order.
Highly recommend the items.

20 August 2025
Rated 5 out of 5 stars

Gorgeous home store.

Always love to support independent businesses. Salt Home is a beautiful online store selling the most gorgeous products.
Delivery and customer care is 10/10.
I will definitely be purchasing from here again.
Thank you Salt Home for my stunning cushions.

8 October 2024

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