Saltire Candy Reviews 486

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting how the sweets evoke nostalgic childhood memories with their authentic taste. People also appreciate the wide selection of sweets available and the ease of the ordering process. The delivery service is frequently mentioned as fast and efficient, with products arriving well-packaged. However, some people experienced slight delays in delivery, with one instance of a parcel going to the wrong place, though it eventually arrived safely. Additionally, while most products are highly enjoyed, a few customers found certain flavors, like the coffee macaron bars, to be lacking in taste.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the fast and speedy... See more

Quality

Clients share positive opinions on quality. Many customers describe the sweets as delicious, amazing, and... See more

Order

Reviewers mention positive feedback about their orders. Customers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic choice of sweets, I miss a boiling. I havent had rhubarb rock in years, took me straight back to my childhood. Well packed, got here whrn they said it would. I'm going to enjoy savouring all... See more

Rated 5 out of 5 stars

Well packaged absolutely delicious products which I cannot get in England , such as the fab Irn Brew macaroon and the tablet !! Love love love !!! Good prices aswell .

Rated 5 out of 5 stars

Sour Plooms Superfast delivery. Very well packaged. Exactly what I wanted. Great price. Fully recommend and will definitely buy from again. Thank you for a great online shopping experience

Rated 5 out of 5 stars

Ordering was easy - website excellent - easy to view what’s on offer. The sweets were delivered and are the best tasting butternuts I’ve had in years! The packaging and the jar were first class. So ve... See more


Company details

  1. #17 of 57 best companies in Confectionery

Written by the company

Saltire Candy the online Scottish sweet shop


Contact info

4.8

Excellent

TrustScore 5 out of 5

486 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rip off

Ordinary sweets.v.small.
100g not worth money.
Get better from a shop near me,120yr shop shut now.
£31.50 for a small bowl of basic sweets.Shocking.
My wife runs play centres but sadly for you,now not inc
Shop in area been going over 100 years.Deceased now.Sweets were proper sweets,sold in qtr or half pound.And,I haven't sent 2 msgs.Havent a clue where first one came from.No big deal.Shop around.

25 November 2024
Saltire Candy logo

Reply from Saltire Candy

Thank you for trying our company and leaving feedback. We are sorry we are not for you. We are disappointed to find a 1 star review considering you emailed us already to tell us the sweets are nice and tasty! You say get better from a shop near you but then say the shop is closed ? Bit confusing statement that point. Thanks again for trying us :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look