Hannah who serve us this morning was brilliant after having issues with our voucher card. She even phoned the company on our behalf to sort out the issue. She was very patient and calm. Thank you for... See more
Location
Switch locationUnit 16, Regent Arcade, Regent St, GL50 1JZ Cheltenham, GB
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See what reviewers are saying
Excellent ease of ordering, quality products and fast delivery; informing me at every step! On par with John lewis! I'm picky and won't shop at ships again with customer service below this standard so... See more
Newly opened store, manager served us and was very helpful, store was very busy but he was polite and didn’t make us feel rushed at all. All customers were acknowledged with a smile on entry, will de... See more
I shop in Saltrock (Cheltenham) regularly and should commend the team in there more. They always deliver authentic, friendly, welcoming customer service. You are looked after without anyone breathing... See more
Company details
- #5 of 125 best companies in Activewear shop
- #4 of 54 best companies in Bags and luggage shop
- #3 of 83 best companies in Children's clothes shop
- #11 of 623 best companies in Clothing Shop
- #9 of 243 best companies in Men's clothes shop
- #2 of 50 best companies in Sunglasses shop
- #6 of 257 best companies in Ladies' clothes shop
Written by the company
Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.
Contact info
Unit 16, Regent Arcade, Regent St, GL50 1JZ, Cheltenham, United Kingdom
4.8
Excellent
77 reviews
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Hannah who serve us this morning was…
Hannah who serve us this morning was brilliant after having issues with our voucher card. She even phoned the company on our behalf to sort out the issue. She was very patient and calm. Thank you for the great service and fantastic credit to the company
24 April 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent customer service
Excellent customer service. Polite, knowledgeable, friendly not pushy.
8 February 2026
Reply from Saltrock Clothing - Cheltenham
We're happy to hear that you found our customer service excellent! We appreciate your kind words about our team's politeness, knowledge, and friendly, helpful approach.
Thanks, Saltrock
Really impressed with the quality of…
Really impressed with the quality of clothes and they are a decent price too. Some really cheap shirts on sale. Will definitely look to shop here more often in the future. Person working was friendly also.
22 December 2025
Staff were very friendly and helpful
Staff were very friendly and helpful. Prices were reduced a lot so I could buy more.
21 December 2025
Good quality sustainable fabrics unique…
Good quality sustainable fabrics unique designs
7 November 2025
Great Selection
This is the only shop lately that I buy cloths for me and my son from. Great selection and friendly staff that are willing to help. It’s how it should be
11 October 2025
Little Jem
Iv recently just found this little store a few months ago, whilst we were on holiday, we have visited 3 times already and have always made large purchases, the male staff here are always super friendly, and we always have a chat, whilst browsing the store, will continue to shop here in the future as it’s a welcoming store with lovely items
30 September 2025
Quality Good Friendly Service
8 September 2025
Very helpful staff
Very helpful staff.
No charge for delivery. That was amazing!
Kept the price of the hoodie down !
12 August 2025
The manager was very helpful
The manager was very helpful, my grandson really enjoyed the quiz in the shop, and hopefully will enter the competition to draw a camper van!!! Good reductions too!
29 July 2025
Excellent customer service
Excellent service provided by the assistant at your Cheltenham branch. Thank you very much- very happy with my purchase
23 July 2025
Newly opened store
Newly opened store, manager served us and was very helpful, store was very busy but he was polite and didn’t make us feel rushed at all. All customers were acknowledged with a smile on entry, will definitely shop and recommend them to my friends.
Lovely range of clothes, styles and colours to suit most people.
22 July 2025
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