Saltrock Clothing - Shrewsbury Reviews 102

TrustScore 4.5 out of 5

4.7

11 High St, SY1 1SP Shrewsbury, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good quality clothing , at the end of the season advantageous pricing . But mostly very nice and helpful staff . Salt rock seem to carry the right clothing at the right time at the right price with... See more

Rated 5 out of 5 stars

Great selection of clothing but the customer service at the Shrewsbury store was next level. Very helpful, attentive and even spotted a slight defect on one of the t-shirts that I hadn’t noticed and w... See more

Rated 5 out of 5 stars

First time visiting local shop to buy a gift voucher for a birthday present. Friendly, professional service. Will definitely return to look at clothes. Shop nicely laid out.

Rated 5 out of 5 stars

The selection of items was excellent and well laid out, as were the sale prices. But the most important thing was the staff. The young lady at the till was very helpful, friendly and engaging. That st... See more


Company details

  1. #5 of 125 best companies in Activewear shop
  2. #4 of 54 best companies in Bags and luggage shop
  3. #3 of 83 best companies in Children's clothes shop
  4. #11 of 623 best companies in Clothing Shop
  5. #9 of 243 best companies in Men's clothes shop
  6. #2 of 50 best companies in Sunglasses shop
  7. #6 of 257 best companies in Ladies' clothes shop

Written by the company

Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.


Contact info

  • 11 High St, SY1 1SP, Shrewsbury, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

102 reviews

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Rated 5 out of 5 stars

Lovely place to shop.

Very pleasant and helpful staff. Good quality clothes.

26 January 2026
Saltrock Clothing - Shrewsbury logo

Reply from Saltrock Clothing - Shrewsbury

We're glad you found our staff helpful and the clothes of good quality. Thank you for your positive feedback; it means a lot to us!

Thanks, Saltrock

Rated 2 out of 5 stars

Items are great but customer service is…

Items are great but customer service is shocking. For the last few years I go to the Shrewsbury branch to buy my son his requested Saltrock items and 2 years on a trot the same woman has served me with absolutely no interest or customer service. Quite disappointing really because she is obviously passionate about the store as she's always busy tinkering and working the stock etc however she treats customers like we are a nuisance!

25 December 2025
Rated 4 out of 5 stars

saw an item in the sale to suit our…

saw an item in the sale to suit our granddaughter for her birthday. Although she will be older than the age suggested in the garment , the measurements suggest it should fit her. having paid, we then saw a bag in the sale that would suit her for Xmas. Assistants were very helpful and friendly as usual. Always worth a look around the shop despite receiving regular emails with offers/images - like to see/touch the fabric for suitability/comfort.

4 November 2025

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